Test Page for HP Photosmart Premium C309 is wrong

NCarter · 04-25-2009, 04:35 PM

I configured the printer through Yast and downloaded HPLIP driver. When I ask for a test page, I get 1 line that reads: % license and copyright: SUSE Linux AG - YaST License % author: Johannes Meixne

Then it keeps shooting out blank pieces of paper. What have I done wrong? Thank you!

TB0ne · 04-25-2009, 09:57 PM

Quote:

Originally Posted by NCarter

I configured the printer through Yast and downloaded HPLIP driver. When I ask for a test page, I get 1 line that reads: % license and copyright: SUSE Linux AG - YaST License % author: Johannes Meixne

Then it keeps shooting out blank pieces of paper. What have I done wrong? Thank you!

You either configured it for Postscript (and your printer doesn't support it), or PCL (and your printer is set for Postscript). Check your printer settings, and make them match the installed driver.

NCarter · 04-26-2009, 01:14 PM

Quote:

Originally Posted by TB0ne

You either configured it for Postscript (and your printer doesn't support it), or PCL (and your printer is set for Postscript). Check your printer settings, and make them match the installed driver.

I cannot find where to change that setting. I'm sorry. I feel like I've been running around in circles here. I have an HP Photosmart Premium Fax AiO 309a, and I downloaded the HPLIP driver. I went into yast to configure, but I didn't see where to change to/rom Postscript or PCL. Thanks.

TB0ne · 04-26-2009, 06:59 PM

Quote:

Originally Posted by NCarter

I cannot find where to change that setting. I'm sorry. I feel like I've been running around in circles here. I have an HP Photosmart Premium Fax AiO 309a, and I downloaded the HPLIP driver. I went into yast to configure, but I didn't see where to change to/rom Postscript or PCL. Thanks.

The first place to check is your printer itself, to see what it supports. I don't have one of those devices, so I can't walk you through it, but based on the bogus printouts, the Postscript/PCL is my best guess for a problem.

You mention YAST, which leads me to believe you have a version of SuSE (you don't say, though). On my 11.1 system, I have hp-toolbox on my KDE menu...have you tried that?

NCarter · 04-27-2009, 09:35 AM

Sorry. You are right. I have SUSE 11.0. I don't see a hp-toolbox, but I will do a thorough search. I'm probably being a dingbat and missed it. Thank you for your patience. I'll take a closer look and go from there.

I'm getting mixed up with knowing Windows so well and Linux being so different. I'll get it, though. Thanks, again.