LinuxQuestions.org
Help answer threads with 0 replies.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 02-21-2015, 03:05 PM   #1
jeetz
LQ Newbie
 
Registered: Feb 2015
Posts: 5

Rep: Reputation: Disabled
System Failure (Crash).


Hi,

Can someone tell me what does the error in the screen shot mean?

I suspect its something hardware related, maybe a RAM? Can someone pls confirm that to me.

http://s10.postimg.org/3ukku3rwp/IMG...207_WA0000.jpg
 
Old 02-21-2015, 04:28 PM   #2
GNU/Linux
Member
 
Registered: Sep 2012
Distribution: Slackware-14
Posts: 118

Rep: Reputation: Disabled
A little more info may help. What had you been doing when you came across this error? What distro are you running? Did this happen during a new installation or you have done some updates?
 
Old 02-21-2015, 05:09 PM   #3
jeetz
LQ Newbie
 
Registered: Feb 2015
Posts: 5

Original Poster
Rep: Reputation: Disabled
Hello Sir,

I have Asterisk 11.14.1 running on one of my machine with Freepbx, a fresh install with Sangoma card. However whilst setting up i.e during the process of Sangoma card detection, I faced a problem where this machine crashed and attached snap shot is what was on screen.

However, I restarted the machine and then put it to use, the problem now is every time this same error pops up randomly. Machine is running smooth and fine, but all of sudden it just crashes and comes to this screen.

I suspect its something hardware related, maybe a RAM? Can you pls confirm

Kernel
Linux(x86_64)-2.6.18-402.el5

Last edited by jeetz; 02-21-2015 at 05:31 PM.
 
Old 02-21-2015, 05:43 PM   #4
ardvark71
LQ Veteran
 
Registered: Feb 2015
Location: Oregon, USA
Distribution: Lubuntu 14.04, Windows Vista
Posts: 5,160
Blog Entries: 3

Rep: Reputation: 691Reputation: 691Reputation: 691Reputation: 691Reputation: 691Reputation: 691
Hi...

Welcome to the forum

One way you could verify the possibility of this being a hardware issue is to try a couple or three different distributions and see if you get the same identical or similar error. Or you could try removing the card and see if the crashes continue. I wouldn't be inclined at this point to think there is any issue beyond the Sangoma card, either the card itself or an issue your distribution is having with it. However, if you want to test the memory, you can use Memtest86+ to do so.

Hope this helps...

Last edited by ardvark71; 02-21-2015 at 05:46 PM. Reason: Added information.
 
Old 02-21-2015, 06:17 PM   #5
jeetz
LQ Newbie
 
Registered: Feb 2015
Posts: 5

Original Poster
Rep: Reputation: Disabled
Unhappy

Hi,

Thanks a lot for your time and reply.

I have same distribution running on 2 other machines, 1 with Digium card and other without Digium/Sangoma card for quite some time now. Never ever had such issue ever. Never seen anything like this before :S

I am thinking its some hardware fault. Please correct me if I am wrong.

Jeet.
 
Old 02-21-2015, 09:20 PM   #6
ardvark71
LQ Veteran
 
Registered: Feb 2015
Location: Oregon, USA
Distribution: Lubuntu 14.04, Windows Vista
Posts: 5,160
Blog Entries: 3

Rep: Reputation: 691Reputation: 691Reputation: 691Reputation: 691Reputation: 691Reputation: 691
Quote:
Originally Posted by jeetz View Post
I am thinking its some hardware fault. Please correct me if I am wrong.
Hi...

You're going to need to do some testing to find out, my suggestions could be a start. Or you could take your system to a computer repair shop that has technicians trained in troubleshooting Linux issues.

Regards...
 
Old 02-22-2015, 05:07 AM   #7
veerain
Senior Member
 
Registered: Mar 2005
Location: Earth bound to Helios
Distribution: Custom
Posts: 2,524

Rep: Reputation: 319Reputation: 319Reputation: 319Reputation: 319
Quote:
Originally Posted by jeetz View Post
Hello Sir,
I have Asterisk 11.14.1 running on one of my machine with Freepbx, a fresh install with Sangoma card. However whilst setting up i.e during the process of Sangoma card detection, I faced a problem where this machine crashed and attached snap shot is what was on screen.
The problem can be either that card or that cards linux driver. I read that you use a old version of Asterisk. You should try with a latest version of Asterisk. It would have updated drivers for card. Get the AsteriskNow iso.

Last edited by veerain; 02-22-2015 at 05:10 AM.
 
Old 02-22-2015, 06:40 AM   #8
jeetz
LQ Newbie
 
Registered: Feb 2015
Posts: 5

Original Poster
Rep: Reputation: Disabled
Quote:
Originally Posted by ardvark71 View Post
Hi...

You're going to need to do some testing to find out, my suggestions could be a start. Or you could take your system to a computer repair shop that has technicians trained in troubleshooting Linux issues.

Regards...
Hi,
Yes, I would be swapping this card with a Digium card on same machine and same distribution. And would then test the Sangoma card onto a different machine. I am suspecting its pro'lly the card or memory.


Quote:
Originally Posted by veerain View Post
The problem can be either that card or that cards linux driver. I read that you use a old version of Asterisk. You should try with a latest version of Asterisk. It would have updated drivers for card. Get the AsteriskNow iso.
Hi Veerain,
Sorry, I forgot to mention that I have updated the machine to latest Asterisk, its running a Freepbx distro.
Kernel
Linux(x86_64)-2.6.18-402.el5
FreePBX
freePBX-2.11.0-19
Asterisk
asterisk-11.15.0-2
 
Old 02-22-2015, 07:02 AM   #9
GNU/Linux
Member
 
Registered: Sep 2012
Distribution: Slackware-14
Posts: 118

Rep: Reputation: Disabled
Looking at the logs might give you some clues.
 
Old 02-22-2015, 08:43 AM   #10
veerain
Senior Member
 
Registered: Mar 2005
Location: Earth bound to Helios
Distribution: Custom
Posts: 2,524

Rep: Reputation: 319Reputation: 319Reputation: 319Reputation: 319
Quote:
Originally Posted by jeetz View Post
Hi,
Yes, I would be swapping this card with a Digium card on same machine and same distribution. And would then test the Sangoma card onto a different machine. I am suspecting its pro'lly the card or memory.

Hi Veerain,
Sorry, I forgot to mention that I have updated the machine to latest Asterisk, its running a Freepbx distro.
Kernel
Linux(x86_64)-2.6.18-402.el5
FreePBX
freePBX-2.11.0-19
Asterisk
asterisk-11.15.0-2
Well I don't know much about Asterisk Distro, but the kernel you are listing is very old. Does this distro backports all improvements or atleast bug fixes of latest kernels to it's kernel. The latest in 2.6.x series is 2.6.39 and in 3.x series is 3.19.
 
Old 03-02-2015, 03:38 PM   #11
jeetz
LQ Newbie
 
Registered: Feb 2015
Posts: 5

Original Poster
Rep: Reputation: Disabled
Thanks for your help guys.

Sorry for a delayed reply. The card is brand new. I pulled the card out of the machine and pulled out the modules and reinserted the modules and the card in the system and it didn't crash for about 4-5 days. I didn't touch it till then, I was then confident that the issue was resolved so I was on its webserver with a WINSCP session and was working on some php pages that I host, and it suddenly crashed again. I haven't touched it since then, its been 3 days now that the machine has been working fine.

It just seems to crash randomly when I am working on it. Very strange.

Ive posted the issue on FreePBX community.

Once again guys, thanks for your help.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
how to tell if system is rebooting from a crash/power failure? trey85stang Linux - General 2 05-09-2010 08:16 PM
hard drive boot failure after wine crash vansch76 Linux - Software 6 10-02-2009 09:15 PM
Server crash - Assertion failure in do_get_write_access (kernel 2.6.9-42.0.2.ELsmp) canyonboy Linux - Server 0 09-23-2008 11:29 PM
Crash, reset, and network card failure timelord726 Linux - Newbie 3 08-12-2004 12:25 PM
Crash after power failure deesto *BSD 8 07-29-2003 02:11 PM


All times are GMT -5. The time now is 06:45 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration