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Old 05-15-2009, 03:12 AM   #1
r11_kaede
LQ Newbie
 
Registered: Jul 2008
Posts: 26

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su: Authentication service cannot retrieve authentication info.


Hi all,

As the subject reads, I'm unable to go to root by using the command su. I swear that I typed in the right password, no capslock.

Any suggestions/guidance will be much appreciated.

Thanks all
 
Old 05-15-2009, 09:18 PM   #2
irishbitte
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Registered: Oct 2007
Location: Brighton, UK
Distribution: Ubuntu Hardy, Ubuntu Jaunty, Eeebuntu, Debian, SME-Server
Posts: 1,213
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Rep: Reputation: 82
we need some more info, like your linux distribution and version.
 
Old 05-16-2009, 03:46 AM   #3
r11_kaede
LQ Newbie
 
Registered: Jul 2008
Posts: 26

Original Poster
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Ubuntu, Hardy Heron, 2.6.24-19.
 
Old 05-17-2009, 12:10 PM   #4
irishbitte
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Registered: Oct 2007
Location: Brighton, UK
Distribution: Ubuntu Hardy, Ubuntu Jaunty, Eeebuntu, Debian, SME-Server
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Quote:
Ubuntu, Hardy Heron, 2.6.24-19
ubuntu by default has disabled the root account. It's actually a very good idea. The first account registered at installation has sudo capabilities. So to do what you are doing, try the following:
Code:
sudo -s
and type your own password. This will drop you into a root shell.

I suggest you use the sudo capabilities instead, for example:
Code:
sudo apt-get install whatever-package
as opposed to
Code:
sudo -s
Please enter password:
apt-get install whatever-package
 
  


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