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My son has linux mint on his computer, release: 14 (nadia), edition: mate 64 bit.
He received an email from skype advising that his current version was being retired, and he would need to update, so we clicked the link, then from the drop down box selected: ubuntu 12.2 multiarch (there was no option for mint, but I believe that mint is similar to ubuntu, and the only other ubuntu option was for 32 bit), and the following version appeared under the download arrow: skype-ubuntu-precise 184.108.40.206-1-i386.deb.
When I clicked on the download, Package Installer box opened, followed by a message: Error: Conflicts with the installed package "skype-bin:i386"
Does this mean that I have to uninstall the existing version of skype first, and if so, how do I do it?
At the moment I do not know how to use a Terminal, although if it is necessary I am willing to learn if step by step instructions could be given please (it seems most linux users use programming code which loses me completely).
Your help would be very much appreciated as I am at a loss what to do next, but my computer skills are very limited, so please make it easy for an amateur to follow. Many thanks.
Support for your Mint release ended in May of this year so you will be unable to install software in the normal manner. You can go to the site below and read the instructions for removing and then installing skype directly from their site. If you have problems with not having some other software which skype depends on, you won't be able to install them in the normal manner but need to use one of the releases mentioned above:
I went into Software Manager>internet>skype, then clicked on Remove, and it seems that skype 4.2 has now been removed successfully.
I then tried to install the new version, went into Downloads and double clicked skype 4.3 that I downloaded on Sunday, but the same message appeared: Error: Conflicts with the installed package "skype-bin:i386"
I'm groping in the dark here, but next I looked in Synaptic Package Manager and found skype has now gone, but "skype-bin:i386" is still there, presumably this is why skype 4.3 will not install. I right clicked and found options for "Mark for removal", or "Mark for complete removal", but I don't know which one to select, or even if I should select any?
Another reply to my thread advised that I should update to Mint 17, but I don't know how to begin, nor can I use a Terminal at present, my son does not do internet banking and he is quite happy with Mint 14, so is it really necessary or would it help resolve this problem?
Please can you advise what to do next, many thanks.
I have never had Skype, but do they actually send you an email? My first impression was an email scam.
It seems that they do send an email when your current version is being "retired".
Shortly after the email arrived, Skype stopped working, so I had to do something, and by following the help of other members to install the latest version, everything is now working fine again, so I can only assume that the contact was genuine.