LinuxQuestions.org
Share your knowledge at the LQ Wiki.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 09-28-2014, 11:58 AM   #1
septuagenarian
LQ Newbie
 
Registered: Sep 2014
Location: Derbyshire, England
Distribution: Mint 18 "Sarah" 64 bit LTS
Posts: 14

Rep: Reputation: Disabled
skype update for linux mint not working


Hi,

My son has linux mint on his computer, release: 14 (nadia), edition: mate 64 bit.

He received an email from skype advising that his current version was being retired, and he would need to update, so we clicked the link, then from the drop down box selected: ubuntu 12.2 multiarch (there was no option for mint, but I believe that mint is similar to ubuntu, and the only other ubuntu option was for 32 bit), and the following version appeared under the download arrow: skype-ubuntu-precise 4.3.0.37-1-i386.deb.

When I clicked on the download, Package Installer box opened, followed by a message: Error: Conflicts with the installed package "skype-bin:i386"

Does this mean that I have to uninstall the existing version of skype first, and if so, how do I do it?

At the moment I do not know how to use a Terminal, although if it is necessary I am willing to learn if step by step instructions could be given please (it seems most linux users use programming code which loses me completely).

Your help would be very much appreciated as I am at a loss what to do next, but my computer skills are very limited, so please make it easy for an amateur to follow. Many thanks.
 
Old 09-28-2014, 01:35 PM   #2
yooy
Senior Member
 
Registered: Dec 2009
Posts: 1,387

Rep: Reputation: 173Reputation: 173
Quote:
Does this mean that I have to uninstall the existing version of skype first, and if so, how do I do it?
you can unistall skype in software center.
 
1 members found this post helpful.
Old 09-29-2014, 05:10 AM   #3
ondoho
Senior Member
 
Registered: Dec 2013
Posts: 4,858

Rep: Reputation: 1050Reputation: 1050Reputation: 1050Reputation: 1050Reputation: 1050Reputation: 1050Reputation: 1050Reputation: 1050
linux mint 14 is obsolete. you must use either 13 or 17.
 
Old 09-29-2014, 07:52 AM   #4
yancek
LQ Guru
 
Registered: Apr 2008
Distribution: PCLinux, Slackware
Posts: 7,032

Rep: Reputation: 1310Reputation: 1310Reputation: 1310Reputation: 1310Reputation: 1310Reputation: 1310Reputation: 1310Reputation: 1310Reputation: 1310Reputation: 1310
Support for your Mint release ended in May of this year so you will be unable to install software in the normal manner. You can go to the site below and read the instructions for removing and then installing skype directly from their site. If you have problems with not having some other software which skype depends on, you won't be able to install them in the normal manner but need to use one of the releases mentioned above:

http://www.tecmint.com/skype-4-2-rel...nt-and-fedora/

Last edited by yancek; 09-29-2014 at 07:55 AM.
 
Old 10-02-2014, 09:58 AM   #5
septuagenarian
LQ Newbie
 
Registered: Sep 2014
Location: Derbyshire, England
Distribution: Mint 18 "Sarah" 64 bit LTS
Posts: 14

Original Poster
Rep: Reputation: Disabled
skype 4.2 partly uninstalled

Quote:
Originally Posted by yooy View Post
you can unistall skype in software center.
Thanks for your prompt reply.

I went into Software Manager>internet>skype, then clicked on Remove, and it seems that skype 4.2 has now been removed successfully.

I then tried to install the new version, went into Downloads and double clicked skype 4.3 that I downloaded on Sunday, but the same message appeared: Error: Conflicts with the installed package "skype-bin:i386"

I'm groping in the dark here, but next I looked in Synaptic Package Manager and found skype has now gone, but "skype-bin:i386" is still there, presumably this is why skype 4.3 will not install. I right clicked and found options for "Mark for removal", or "Mark for complete removal", but I don't know which one to select, or even if I should select any?

Another reply to my thread advised that I should update to Mint 17, but I don't know how to begin, nor can I use a Terminal at present, my son does not do internet banking and he is quite happy with Mint 14, so is it really necessary or would it help resolve this problem?

Please can you advise what to do next, many thanks.
 
1 members found this post helpful.
Old 10-03-2014, 02:56 PM   #6
ondoho
Senior Member
 
Registered: Dec 2013
Posts: 4,858

Rep: Reputation: 1050Reputation: 1050Reputation: 1050Reputation: 1050Reputation: 1050Reputation: 1050Reputation: 1050Reputation: 1050
since ALL updating is done via internet => mint's repositories, running an obsolete version basically means no updates.

ignoring that and just answering your question, i'd say "mark for complete removal" and "apply".
follow possible further instructions from skype's website and install their .deb package.
 
Old 10-05-2014, 11:06 AM   #7
septuagenarian
LQ Newbie
 
Registered: Sep 2014
Location: Derbyshire, England
Distribution: Mint 18 "Sarah" 64 bit LTS
Posts: 14

Original Poster
Rep: Reputation: Disabled
Quote:
Originally Posted by ondoho View Post
since ALL updating is done via internet => mint's repositories, running an obsolete version basically means no updates.

ignoring that and just answering your question, i'd say "mark for complete removal" and "apply".
follow possible further instructions from skype's website and install their .deb package.

Success

Just followed your advice, and we now have the latest version of Skype up and working on my sons computer.

Many thanks to everyone for your help, I would not have had the knowledge or the confidence to try sorting this myself, thank you.
 
Old 10-05-2014, 01:40 PM   #8
jross
Member
 
Registered: Apr 2014
Distribution: Xubuntu 14.04
Posts: 164

Rep: Reputation: Disabled
Quote:
Originally Posted by septuagenarian View Post
Hi,
He received an email from skype advising that his current version was being retired, and he would need to update, so we clicked the link,
I have never had Skype, but do they actually send you an email? My first impression was an email scam.
 
Old 10-09-2014, 10:39 AM   #9
septuagenarian
LQ Newbie
 
Registered: Sep 2014
Location: Derbyshire, England
Distribution: Mint 18 "Sarah" 64 bit LTS
Posts: 14

Original Poster
Rep: Reputation: Disabled
Quote:
Originally Posted by jross View Post
I have never had Skype, but do they actually send you an email? My first impression was an email scam.
It seems that they do send an email when your current version is being "retired".

Shortly after the email arrived, Skype stopped working, so I had to do something, and by following the help of other members to install the latest version, everything is now working fine again, so I can only assume that the contact was genuine.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
LXer: Microsoft releases Skype 4.3 update for Linux LXer Syndicated Linux News 0 06-20-2014 01:21 AM
[SOLVED] Update Manager not working in Linux Mint 16 bumi Linux - Newbie 39 02-19-2014 11:55 AM
LXer: Install Skype Wrapper in Linux Mint 16 LXer Syndicated Linux News 0 01-15-2014 06:11 AM
[SOLVED] How to login as root into Mint 12 - and how to get Skype audio working PaulFC5 Linux Mint 2 08-09-2012 11:46 PM
problem in installing skype on linux mint 6? manishrajal Linux - Software 1 04-17-2009 05:14 PM


All times are GMT -5. The time now is 03:43 PM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration