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if you have root access, and can bring up /etc/X11/XF86Config with your editor, this is how i have my optical wheelmouse setup (these are the lines that are uncommented/#) in the Core Pointer section:
Option Protocol "IMPS/2" #use PS/2 if you have a ball mouse
Option "ZAxisMapping" "4 5" #enter this only if you do use an optical/IR mouse
Option "Device" "/dev/mouse"
read the comments included on this file, as they can help if you aren't using a common ps/2 ball mouse.
hope this helps.
hmmm. you DID put a space between the 4 and the 5, right?
if so, the only things i can recommend are to go to console, do xff86config, click thru the whole mess, then go to the editor, check xf86.conf and see if it worked, and plug in the right script if not, reboot, and see if the mouse scrolls then. if this doesn't do it, i suggest you see if the thing is a hardware glitch (check it on another box, or switch mice).
if this doesn't work, you can buy a very reasonably priced sledgehammer from toolsRus and have a very satisfying stress-release session....'cause i'm outa ideas.
good luck -O.