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Old 10-15-2007, 08:28 AM   #1
karthi26
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sample template for server maintanence


Hi guys,

I was trying to create a time sheet for the server both linux and windows. I want a template that should cover all works of administrator so that i can full my daily work status for both the linux and windows server.
can you help me to create. i have did but they are not saying it's not up to corporate level. can you guys help me ??
(since it's not a right place to ask but you guys have come across these thing so i like to get help from you)

karthi
 
Old 10-15-2007, 11:37 AM   #2
ray_80
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Quote:
Originally Posted by karthi26 View Post
Hi guys,

I was trying to create a time sheet for the server both linux and windows. I want a template that should cover all works of administrator so that i can full my daily work status for both the linux and windows server.
can you help me to create. i have did but they are not saying it's not up to corporate level. can you guys help me ??
(since it's not a right place to ask but you guys have come across these thing so i like to get help from you)

karthi
I don't understand exactly what you are trying to describe but it sounds like some sort of ticket system or groupware. Either way, have you tried looking at SourceForge?

http://sourceforge.net/index.php

Plenty of projects in there.

Regards
 
Old 10-15-2007, 03:52 PM   #3
MasterC
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Quote:
Originally Posted by karthi26 View Post
Hi guys,

I was trying to create a time sheet for the server both linux and windows. I want a template that should cover all works of administrator so that i can full my daily work status for both the linux and windows server.
can you help me to create. i have did but they are not saying it's not up to corporate level. can you guys help me ??
(since it's not a right place to ask but you guys have come across these thing so i like to get help from you)

karthi
I'm with ray_80, I don't understand your problem exactly. But if it is indeed a need for an accounting program, to account for people's daily duties, bugzilla is actually a nice option. It has a block for hours expected, hours worked and total hours; we use it to document various tasks we perform that take a lot of time.

Bugzilla is free and available at: http://www.bugzilla.org

It's browser based, so OS-agnostic which is what it sounds like you want.

Good luck!

-Chad
 
Old 10-16-2007, 06:01 AM   #4
karthi26
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Preventative maintenance template for server

Preventative maintenance is the exact which i am expecting. i have did some templets but no use.can you guys help me important as soon a possible. help me to create the template

regards,
karthi

Last edited by karthi26; 10-16-2007 at 06:24 AM.
 
Old 10-16-2007, 10:11 AM   #5
ray_80
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Quote:
Originally Posted by karthi26 View Post
Preventative maintenance is the exact which i am expecting. i have did some templets but no use.can you guys help me important as soon a possible. help me to create the template

regards,
karthi
I would like to help but I am having a hard time understanding what it is you are looking for.

Are you looking for documentation on tasks or some sort of ticket system that is interactive? Web based or text documents?

Can you post some 'templates' you had that do not work and explain what it is about them you don't like?

Regards
 
Old 10-17-2007, 12:14 AM   #6
karthi26
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sample template for server

Hi ,

This is the sample template i created but they asked me to get it in detail. so can you help me to out more important things tasks and options.


company name Preventative maintenance checklist
S. No Tasks Windows Linux
Win 2003 Win 2003 Win 2000 SBS system 1 system2
1 Backup
Review logs to confirm successful completion of backup
Attempt test restore of a file (monthly)
2 Security
Review logs for signs of unauthorized activity
Port scan using nmap
Review permissions on file shares
3 Anti-virus
Review logs, follow up on logged infections
Confirm anti-virus definitions are current
Spybot(Spamware)
4 Software
software updates
Review logs for signs of problems with software
5 Hardware
Check hard drives for SMART errors
Review logs for signs of incipient hardware failure
6 Operating system maintenance
Operating system service packs or decimal updates
review system performance monitor data
Review accounts and disable unused accounts
8 Volume maintenance
Review free space and log to see trends
Defragment files
Check file system for errors
Clearing Temp


Like this they are asking me to create nearly 40 to 50 items for Preventative maintenance.
i had done this through this http://fishwise.typepad.com/kb/it_management/index.html but if i put this in excel format they are not accepting this excel Bcos it not worth Preventative maintenance list. so can you help me to create this list.

I don't know how to display excel in forum. so i copied this and pasted from excel.Is this information is sufficient?

Last edited by karthi26; 10-17-2007 at 01:04 AM.
 
Old 10-17-2007, 07:50 AM   #7
choogendyk
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It seems like if they are asking you to do this, they could give you more guidance on exactly what it is that they want you to do. If you did it in excel and they didn't like it, what would they like? Do they want a database? A ticket system? Ask them. Personally, I think that's kind of overkill for this purpose, unless you have more servers than you can easily track yourself.

I was going to suggest that you need to spend a fair bit of time going over logs every day. Most of the stuff you listed can be automated. Backup software, like Amanda, just takes care of itself once it is set up. You check reports and logs. Many of the other checks can be automated as well, using something like mon from kernel.org. Again, you check logs and reports. You can even use something like SEC (Simple Event Monitor) to watch logs for you. But you still need to check logs and reports manually. Things will turn up that you hadn't thought of or that your automated checks weren't set up for.

All that said, if you really do have a whole mess of servers that you need to track, then perhaps a ticketing system is what they are looking for. Those who have already commented have pointed to a couple of them. Now you have to find out what you are being asked to do.
 
Old 10-17-2007, 08:20 AM   #8
farslayer
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Tracking a bunch of severs ? then a network management system is what I would want.

Zenoss
Hyperix
Opennms

configure the NMS to alert you to problems as they come up, so you don't spend all day manually reviewing logs.
 
Old 10-17-2007, 08:50 AM   #9
chrism01
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I agree you really need to (get them) to define what sort of approach they want, or are they just asking for more detail ie step-by-step instructions ie a HOWTO that (almost) anyone can use.?
Also, re Linux, Tripwire is an auto tool to keep an eye on file integrity ie hackers. See also chkrootkit and rkhunter.
 
Old 10-17-2007, 10:13 AM   #10
ray_80
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It sounds to me that your company is needing a document that breaks down each step into something like:

Here is 'A'. Plug 'A' into 'B'. It should look like this [screenshot]. Next, type 'this' and you should have this output [screenshot].

Is that correct?


Regards
 
Old 10-17-2007, 11:16 PM   #11
karthi26
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sample template for server maintanence

Hi guy's

I had learn lot form your post's thanks. Same questions i raised in the meeting. They had asked me to continue to do a parallel work both on the template and the tools what the farslayer, and chrism01. i have planned to, make the work automated by using any one of these tools that will satisfy my requirement.

which tool can i use, so that i can able to monitor both linux and windows server located remotely and inside the organization.

I am not going to use template because it's jut a manual work waste of time(for that i can check the server manually if update is available twice in a week).

Help me to find the choose tool?

karthi26
 
Old 10-18-2007, 09:22 AM   #12
farslayer
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Any of the three tools I mentioned will work for that. I'm partial to Zenoss after viewing the demo at a recent LinuxFest I attended.

The tools gather date from sources such as SNMP, which is available or can be installed on pretty much all network attached servers and equipment. You can monitor Servers (windows, Linux, BSD, UNIX, MAC, other), network equipment (Switches, routers, firewalls) Printers, UPS's, Environmental sensors. You should be able to monitor specific services too such as a web server or ftp server, etc.. to ensure they are up.

You can monitor things such as:
Bandwidth usage
CPU temperature
CPU utilization
Swap file usage
Disk usage

Display graphs showing historical data for whatever report you have defined..

Man I really need to get my NMS project rolling..
 
Old 10-23-2007, 07:25 AM   #13
karthi26
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problem in zenoss-2.1 package

Hi Guys,
hi i have install RHEL5 and installed zenoss 2.1. i found that there is a bug in that package.farslayer and others please help me to find the suitable package to install zenoss and help me to delpoy the monitoring system.

Regards,
karthi26
 
  


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