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I bought Linux For Dummies (which I certainly am when it comes to Linux), and after finally getting it to run ok, I went surfing the net with Gnome. It started me out at the Red Hat page, and asked me to register the product so I could get the latest upgrades, etc. The problem is...I have NO product number. I have tried emailing customer support a week ago, but I still have no response from them. Any help would be appreciated
I guess my question then would be...why not? Is there no benefit to the Red Hat upgrades? I also have the Debian version, but after more than a week of trying unsuccessfully to get it up and running right, I decided to back up and get my feet wet with the Red Hat version. Was this a bad idea in your opinion?
afaik all you need that for is to use up2date, which can automatically upgrade the system, but you can always just download the files yourself from rrpmfind.net or wherever you wish. i wouldn't worry about it. but there's certainly nothign we can actually do about it... you'll be able to try again later, it's not one shot only or anything.
The product number would more than likely be for a "professional" or "advanced server" version, which is not likely what you have. I would just change the default page for mozilla to a site you frequent.
You could also download and install "Red Carpet Updater" from Ximian as an alternative to up2date. They both pretty much do the same thing.