Originally Posted by jazz5150
Just to make things clear: You created a bootable usb with the Symantec boot.iso? You then booted from this USB: was this succesful?
If it was: did you go to the advanced screen - Do not try to boot the disc but go to advanced and decrypt it.
Then you can boot Knoppix or whatever you like and save the data that needs to be saved to an external source, i.e. a USB device.
Can you explain where the error did occur?
Yes, I created the USB bootable with the Symantec iso from their site.
From here, I attempted to boot. Normally, after about 3 seconds, I am presented with a grey screen where I input my pass phrase. When using the USB to boot, I get the error where I'd normally be asked for my pass phrase.