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Old 06-29-2013, 07:47 PM   #16
haertig
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Quote:
Originally Posted by crazypoker View Post
I looked at Symantec but that said I needed to use the same version that was used to encrypt, which I can't remember.
Well, that piece of info would make be stay far away from any Symantec product from now on. Of course you have to try to recover what you have, by any means you can, but after that task is completed I'd recommend you kiss Symantec goodbye.
 
Old 06-30-2013, 10:20 AM   #17
crazypoker
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Quote:
Originally Posted by jazz5150 View Post
Just to make things clear: You created a bootable usb with the Symantec boot.iso? You then booted from this USB: was this succesful?
If it was: did you go to the advanced screen - Do not try to boot the disc but go to advanced and decrypt it.
Then you can boot Knoppix or whatever you like and save the data that needs to be saved to an external source, i.e. a USB device.

Can you explain where the error did occur?
Yes, I created the USB bootable with the Symantec iso from their site.
From here, I attempted to boot. Normally, after about 3 seconds, I am presented with a grey screen where I input my pass phrase. When using the USB to boot, I get the error where I'd normally be asked for my pass phrase.
 
Old 06-30-2013, 10:30 AM   #18
crazypoker
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Quote:
Originally Posted by jazz5150 View Post
Why the insistence on using Linux/Knoppix? Make a boot.iso (you can get it from the symantec site). Boot from the cd you just made. In the PGP boot screen go to Advanced or press F4, decrypt the disc. Boot Knoppix, mount the decrypted disc, save what you want to save.
Another option is to use tools as Parted Magic or Casper Secure Drive Backup.
I tried parted magic with no luck. This seemed to work like knoppix. I couldn't figure any way to mount the drive.
I also looked at Casper secure, I didn't have any luck there either. Seemed like I was going to need another hard drive to back up to.
 
Old 07-03-2013, 02:36 AM   #19
jazz5150
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I am sorry but if none of the adviced solutions work for you I am out of options.
May be someone else has a working solution for you.
 
Old 07-05-2013, 10:15 AM   #20
crazypoker
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Ok, thanks for helping. I think I'll just admit defeat and start over.
 
  


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