LinuxQuestions.org
Visit Jeremy's Blog.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 10-29-2013, 07:48 AM   #1
toothandnail
Member
 
Registered: Apr 2007
Location: Oxfordshire, UK
Distribution: Arch, Sparky, Salix64
Posts: 85

Rep: Reputation: 7
Printing problem


I'm not at all sure where this question should go. So I hope this is an acceptable place.

I recently installed SolydX on a desktop machine in a small business network. The network consists of an SME 8 server (gateway, router and web server), an SMS server (file server) and one desktop machine (now running SolydX, was running SalineOS). Since its a computer business, there can be lots of other machines connected, mainly Windows machines.

The network has 4 printers - an HP colour laser (stand alone network connection), an old Epson 24-pin dot matrix (connected to the SME server), a Dymo label printer and a Lexmark Interpret S505 multi-fucntion device. The latter two are connected to the SolydX desktop.

Just about everything seems to work. Well, almost everything. For some reason, any attempt to print from Firefox, Seamonkey, Thunderbird or Chromium fails. Whichever one attempts to start a print job fails instantly. I've tried starting all of them from a terminal in the hopes of seeing some error message, but the only thing I've seen is a "segmentation fault" from Chromium when it fails. Seamonkey, Firefox and Thunderbird just fail silently.

I even installed Konqueror. It will print from the browser menu, but fails to resolve things like javascript controls.

Printing from other applications (such as Evince or LibreOffice) works fine. So I'm at a loss. I don't know if its a network problem, or a problem specific to some library. I've tried to change the default printer from the HP to the Epson, without any change in behaviour.

I've also done some testing with my own laptop, which has several different Linux distributions installed. I've got SolydX installed, which fails in the same way. But, my main distribution is Arch, and from Arch I have no problems printing from Seamonkey, Firefox, Thunderbird or Chromium.

Oh, and the SalineOS install that was on the desktop machine had no problems printing from Firefox or Seamonkey (same versions as installed in SolydX). The difference being the SalineOS is based on what was Debian stable (now badly out of date) and SolydX is based on Debian testing. Both use Xfce.

Anyone else seen problems of this sort? Any suggestions as to how to narrow down the cause of the problem?

Paul.
 
Old 11-04-2013, 05:43 AM   #2
aus9
LQ Guru
 
Registered: Oct 2003
Posts: 5,124

Rep: Reputation: Disabled
hi

they have their own forum so post there
http://forums.solydxk.com/

2) go to the cups config page and edit the config for the line that starts "LogLevel" to change from warn to debug

then post your error log to that forum.

3) Of course you could go back and re-configure in case you did not allow yourself to print?
easier to see at the cups page but also visible but harder to see in the file cupsd.conf which is a text file
on debian systems under /etc/cups needs root powers to edit
 
Old 11-07-2013, 08:23 PM   #3
toothandnail
Member
 
Registered: Apr 2007
Location: Oxfordshire, UK
Distribution: Arch, Sparky, Salix64
Posts: 85

Original Poster
Rep: Reputation: 7
Quote:
Originally Posted by aus9 View Post
hi

they have their own forum so post there
http://forums.solydxk.com/
Thanks. I use the SolydXK forum, and had posted the error there also. Only suggestion I had was to check that hplip was installed, which it is.

Quote:
2) go to the cups config page and edit the config for the line that starts "LogLevel" to change from warn to debug

then post your error log to that forum.
Thanks. Hadn't thought of that. Unfortunately, it doesn't seem to make any difference. Looks as though the failure is happening before anything gets to cups.

Quote:
3) Of course you could go back and re-configure in case you did not allow yourself to print?
easier to see at the cups page but also visible but harder to see in the file cupsd.conf which is a text file
on debian systems under /etc/cups needs root powers to edit
No problem there. Both the desktop and my laptop when I'm there are allowed access to all the network printers. And can print from other applications (such as LibreOffice or evince).

Another odd things is that whatever the problem, it seems to be Debian testing specific. I found another distro that is also based on Debian testing (can't remember the name off-hand), and it has exactly the same problem.

My laptop can print from SolydX in my own home network (I've got a Brother mono laser which is connected to my small home server). I've also discovered that Midori has the same problem when its in the network I described in my first post.

Looking through the Seamonkey crash reports (only recently found out that they produce a web report that makes a lot more sense than the raw reports leaving the machine), the crash always seems to be in libc-2.17. Arch is using libc-2.18, but I doubt I can install a later version of libc in SolydX without breaking lots of things.

What is really annoying is the problem seems to be quite specific to that particular network, and so far I've had no luck isolating the cause.

Paul.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
Printing problem in network printing, strange cups "error" message LightSeeker Linux - Hardware 9 10-27-2013 03:29 PM
Printing problem dgr4 Linux - Newbie 2 05-28-2009 11:42 AM
printing problem kaplan71 Red Hat 3 09-14-2006 12:02 PM
Printing Problem !!! qs_tahmeed Solaris / OpenSolaris 3 01-31-2006 04:33 PM
Cups Printing problem, Linux to Linux Printing problem folken718 Slackware 2 11-08-2004 11:10 AM


All times are GMT -5. The time now is 05:49 PM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration