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Old 03-06-2015, 07:44 AM   #1
Looseyoga
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Registered: Mar 2015
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Printer problems Canon IP4500 and Ubuntu 109


Hi there. I'm new to Linux. My son installed it. First, I was pleased. Then I was angry: we have three printers in the house. It was incompatible with them all (when I connected the printer, it did not automatically install it. Now I'm frustrated. I have been to sites to find out what version of Linux I have. I am not a techie. I worked out how to get into the black terminal screen. I worked out how to write the command uname -a and got the answer Ubuntu 109. I don't know what this means but I then worked out how to put a command in $ sudo apt-get install cnijfilter-ip4500series to install the printer. It asked me for my password. I entered the password I use to open the user interface when I turn on the laptop. No dice. I need to distribute posters this pm. I will have to spend more money, going into town to get them from there. Not great. Any help appreciated. Advice, guidance, kind words of encouragement....
 
Old 03-06-2015, 08:08 AM   #2
153rd
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Location: The Netherlands
Distribution: CentOS 7, Ubuntu 12.04, Linux-Mint 17.3
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Hey,

What happens when you fill in your password?
It might be that you'd have to add your account to the administrators:

http://askubuntu.com/questions/70236...e-command-line

Afterwards you can do a lot more, including installing programs/packages using sudo apt-get .

Good luck!
 
Old 03-06-2015, 08:22 AM   #3
Looseyoga
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Oh, it liked it this time. It said 'building dependency tree
Reading state information ... Done
then it said
Unable to locate package cnijfilter-ip4500series

Wondering what to do now...
 
Old 03-06-2015, 08:28 AM   #4
153rd
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Seems like there are no canon printer drivers in the RPM's searched by your apt(if I'm not mistaken).
so you'll need to add one manually:

http://ubuntuportal.com/2011/12/how-...ux-ubuntu.html
 
Old 03-07-2015, 07:09 AM   #5
thorkelljarl
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Registered: Jun 2008
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What is it...

What is the system(hardware) you're running? What version of Ubuntu are you running, and is it 32-bit or 64-bit? "109" makes no sense. Open a terminal again and try the command
"cat /etc/*-release"
and post back.

The drivers for the ip4500 from Canon are for 32-bit linux installations unless you convert them, a task probably too hard for you at this stage, so if you want Ubuntu you should be running something like Ubuntu 14.10 32-bit or perhaps Ubuntu 14.04.2 LTS 32-bit.

Assuming that you're using drivers from Canon, notice that there are guides for installation in the driver downloads. They are helpful.

Last edited by thorkelljarl; 03-07-2015 at 07:11 AM.
 
Old 03-08-2015, 05:32 AM   #6
Looseyoga
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Registered: Mar 2015
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Attempting to respond to communication I barely understand

You have to understand that I do not speak your language. I am using an HP laptop. Why does that make any difference?
153rd, I appreciate the link but I don't know what to do about it. I type in the info (why Michael Gruz? Do I put my name instead? Tried both. 'Cannot access PPA. Check internet connection.'
I think this is a waste of time.
thorkelljarl I don't understand your question. I don't know what version of Ubuntu I'm using. I followed instructions as per description in initial post. Got the command line from an internet post. I don't know if it's 32 or 64 bit. I don't know how to find out.
I did not install Linux. Someone else did. Then left. I don't know what the driver download installation guides are because I can't install anything.
 
Old 03-08-2015, 01:32 PM   #7
thorkelljarl
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Registered: Jun 2008
Posts: 1,796

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Not so hard...

You open a terminal. You wrote you can do that. You type the command I gave you exactly as within the quotes. The reply should tell you which version of linux you're using.

The Canon drivers are for 32-bit versions of linux. See the first paragraph here:

http://en.wikipedia.org/wiki/32-bit

A 64-bit(hardware) laptop can be installed with 32-bit linux.

If you download the Canon driver, you'll get compressed files you can click on. There'll be a guide. If you're using Ubuntu, you need the .deb version.

http://www.canon-europe.com/support/...ma_ip4500.aspx

Last edited by thorkelljarl; 03-08-2015 at 01:35 PM.
 
  


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