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I am using LinuxMint 16 and my printer is HP LJ1020.Half-way through a print job, the printer stopped printer - and all attempts to get it to resume have been unsuccessful. Tried switching it on and off; tried disconnecting and reconnecting the USB. The standard response to all print commands is - Rendering complete. And later - "Held". That is far as it goes. Any ideas?
Where would I look for CUPS, please? I have been using the printer - and was in the middle of a print job when it stopped responding - rather, as I said, I would see a message about "rendering" and then the printer queue would say that the print job was "held". Makes no sense to me!
I highly recommend making that a bookmark, especially if you use a browser that can sync or otherwise save info to "the cloud". It saves me several minutes of running a google search every time you need to mess with CUPS.
once you get to the CUPS web page, click on the Printer tab, then click on the name of you printer. At the bottom of the page will be the job list, whether it's held or whatever. On the Maintenance drop-down you can cancel and resume jobs. Let us know what you find.
I'm wondering if this might be an issue with the printer itself. When you switched the printer on and off, what is the result of that? Do the indicator lights appear normal or is there one or more that's blinking or missing or a different color? By any chance, do you have another computer on hand (to test the printer with) to see if this issue can be duplicated?
Distribution: Cinnamon Mint 17.3 and 18 at present.
Assuming you've got the document saved somewhere, have you tried re-booting your system? I'd reckon that any spool files are in the computer not the printer, maybe it's corrupt and needs to be flushed out. You only mention the printer being power cycled...
I posted a diagnostics printout a short while back - in the hope that someone else might be able to make more sense of it than I could!
Meanwhile, I followed another suggestion, and tried printing on the same printer from another computer - and was successful - normal printout. So, the problem is somewhere between the computer and the printer. Is there something I can run in Terminal which might give some diagnostic clues?
I have the HP 1020 too and am constantly called into action in my house because it has frozen. I have tried everything over and used various types of Ubuntu, Debian and Slackware. My problem is that this printer is attached to a PC that I am constantly updating and changing. I am actually thinking of replacing it because of this - though I won't until the almost new toner cartridge I installed runs out (probably in 3 years )
The closest i have ever come to a solution is following the instructions below:
Install build-essential, tix, foomatic-filters, groff, dc FIRST:
$ sudo apt-get install build-essential tix foomatic-filters groff dc
$ wget -O foo2zjs.tar.gz http://foo2zjs.rkkda.com/foo2zjs.tar.gz
$ tar zxf foo2zjs.tar.gz
$ cd foo2zjs
$ sudo make uninstall
$ ./getweb 1020
OR other printer
$ sudo make install install-hotplug cups
For 7.10 and later users:
$ sudo system-config-printer
For 5.10/6.06/6.10/7.04 users:
$ sudo gnome-cups-manager
[configure ColorMode = Color if a color printer]
$ sudo make cups
Ubuntu has a bug in gnome-cups-manager with Color, so you must
restart cups. No other distro has this bug.