printer HP 1020 problem
I am using LinuxMint 16 and my printer is HP LJ1020.Half-way through a print job, the printer stopped printer - and all attempts to get it to resume have been unsuccessful. Tried switching it on and off; tried disconnecting and reconnecting the USB. The standard response to all print commands is - Rendering complete. And later - "Held". That is far as it goes. Any ideas?
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Have you looked at CUPS? |
Where would I look for CUPS, please? I have been using the printer - and was in the middle of a print job when it stopped responding - rather, as I said, I would see a message about "rendering" and then the printer queue would say that the print job was "held". Makes no sense to me!
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once you get to the CUPS web page, click on the Printer tab, then click on the name of you printer. At the bottom of the page will be the job list, whether it's held or whatever. On the Maintenance drop-down you can cancel and resume jobs. Let us know what you find.
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How is the toner supply?
Does the printer have a display panel with a menu? If so, have you checked the built-in printer diagnostics? |
Toner supply is fine. I haven't found any built-in printer diagnostics.
Have had no luck with getting to CUPS: localhost:631 is swiftly rejected by my browser - Firefox. I wonder what to do now? |
Is CUPS running?
Code:
# ps -A | grep cups |
Hi Alok Rai...
I'm wondering if this might be an issue with the printer itself. When you switched the printer on and off, what is the result of that? Do the indicator lights appear normal or is there one or more that's blinking or missing or a different color? By any chance, do you have another computer on hand (to test the printer with) to see if this issue can be duplicated? Regards... |
Assuming you've got the document saved somewhere, have you tried re-booting your system? I'd reckon that any spool files are in the computer not the printer, maybe it's corrupt and needs to be flushed out. You only mention the printer being power cycled...
Starting from square one seems a good option. :) Play Bonny! :hattip: |
I posted a diagnostics printout a short while back - in the hope that someone else might be able to make more sense of it than I could!
Meanwhile, I followed another suggestion, and tried printing on the same printer from another computer - and was successful - normal printout. So, the problem is somewhere between the computer and the printer. Is there something I can run in Terminal which might give some diagnostic clues? |
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If you did not, then you probably have something in the print queue that is corrupt. You said you can not connect to cups; localhost:631. That need fixing. Is that still the case? You can use any web browser on your system, not just Firefox. |
Alok Rai,
frankbell asked you if CUPS was running and then gave you the command to run to check the daemon is running. You have not answered this. check it and post back. Are you behind a proxy? if so, you may have to add localhost:631 to the "No proxy for" list in your Firefox preferences for you to be able to navigate to the CUPS web interface. In command line as root, post the results of: Quote:
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I have the HP 1020 too and am constantly called into action in my house because it has frozen. I have tried everything over and used various types of Ubuntu, Debian and Slackware. My problem is that this printer is attached to a PC that I am constantly updating and changing. I am actually thinking of replacing it because of this - though I won't until the almost new toner cartridge I installed runs out (probably in 3 years ;) )
The closest i have ever come to a solution is following the instructions below: Quote:
Give this a try and see where you are then. Good luck. |
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