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Old 09-01-2014, 10:52 PM   #1
Cocolate
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PLEASE HELP! Browser Constantly Crashing Consitently


I dont even think Ill be able to finish writing this post without it crashing.


This is only a list of "REPORTED" crashes sometimes I deny reporting because it happens so often.

I have to delete my history everyday. I have to delete all my bookmarks.

I read this is very common on Ubuntu for years. It was the 4th ranked on Google search for Ubuntu in 2012. I have Ubuntu 13.10. I read today there is no more updates for 13.10 but I was having this problem months ago which I had to reinstall my whole OS because I thought it would fix it. The ubuntu forums NEVER respond to ANY of the threads I ask questions. I never get help but I ALWAYS get help here. Anyone know ANY reason AT ALL what the *** is going on here!!!??!
Code:
Submitted Crash Reports
Report ID 	Date Submitted
bp-db40ef0d-9e5f-431d-b0fa-c26d72140902	09/01/2014	08:46 PM
bp-63532291-330b-4f39-a991-c78d02140902	09/01/2014	08:44 PM
bp-180e4e18-9278-4f47-8e6e-0346f2140902	09/01/2014	08:42 PM
bp-ff37250e-a5af-4cec-be57-956022140902	09/01/2014	07:54 PM
bp-f7e330c2-f5c7-47df-ac90-8760f2140902	09/01/2014	07:52 PM
bp-72cd56ae-bab8-4bc2-ae0a-f82fd2140831	08/31/2014	11:19 AM
bp-30beab24-5d64-47b8-83b4-bc5d02140831	08/31/2014	11:17 AM
bp-09ef012f-0489-44fa-a8be-483482140831	08/31/2014	11:15 AM
bp-c43091eb-ab90-4139-b080-fc1972140831	08/31/2014	11:09 AM
bp-8cc95d7d-b3af-44d0-a0b4-02c502140831	08/31/2014	11:05 AM
bp-201baab5-6e6d-4efa-b5a2-356972140831	08/31/2014	11:04 AM
bp-7a33b9a2-0cbe-46b1-88ab-3c66e2140831	08/31/2014	10:56 AM
bp-185567e2-e4dd-4b1d-8a5a-def4d2140831	08/31/2014	10:48 AM
bp-4cc15122-79d3-4004-9278-4211b2140831	08/31/2014	10:41 AM
bp-85e125ad-0c65-4d05-b664-bb6f52140831	08/31/2014	10:11 AM
bp-8e1d2ad4-8e42-4334-8218-fe7b82140831	08/31/2014	09:08 AM
bp-300bc4c9-743f-4cda-9df1-185c32140829	08/29/2014	02:07 PM
bp-3078344c-1c72-4f3d-9cd7-043252140829	08/29/2014	12:53 PM
bp-edf4781f-d584-4546-8250-4597c2140829	08/29/2014	11:45 AM
bp-bba247f0-ce18-4d33-889e-07f2d2140829	08/29/2014	11:19 AM
bp-70e799be-6c57-4027-9218-a92582140829	08/29/2014	08:10 AM
bp-40fa6d12-5752-4492-815c-9cb542140829	08/29/2014	08:10 AM
bp-04f7342a-abbf-4225-b4ed-cec3a2140829	08/29/2014	04:02 AM
bp-d931f820-0830-4752-8cb2-ec11b2140829	08/29/2014	03:54 AM
bp-a0092fef-2aab-4405-aee7-2572a2140828	08/27/2014	07:34 PM
bp-90cef2f3-5916-4e6a-a4eb-e3f332140828	08/27/2014	06:51 PM
bp-0e432d69-0c57-4510-82ac-441c22140827	08/27/2014	04:08 PM
bp-dd0c62d8-0bb1-4903-bc51-b2f4b2140826	08/25/2014	09:31 PM
bp-74eeb804-2531-4924-836c-cb9192140825	08/25/2014	01:30 AM
bp-da1c7400-e359-4232-8474-cff4a2140825	08/25/2014	01:25 AM
bp-8a194b61-80a9-48e1-9824-e20d42140825	08/25/2014	12:44 AM
bp-27edcd00-bc74-4d5c-afdf-696ca2140825	08/25/2014	12:38 AM
bp-2d2fa9e1-ba62-424b-aba1-e41042140825	08/25/2014	12:12 AM
bp-3c4059f1-030e-48a4-a5ce-d824b2140825	08/24/2014	11:23 PM
bp-eeaf4435-10f8-407b-8d7a-132d12140825	08/24/2014	09:48 PM
bp-b894281e-e779-4c81-942a-d07bc2140825	08/24/2014	08:23 PM
bp-b5c79e37-de26-457e-b6c1-6fb412140824	08/24/2014	12:40 AM
bp-020dd625-fa4e-4262-86d0-119a42140824	08/23/2014	11:36 PM
bp-5c3af109-e9e2-4cbc-9a88-eaffa2140824	08/23/2014	10:42 PM
bp-e22af15c-ea5a-40b1-9dce-6c3ed2140824	08/23/2014	10:07 PM
bp-e191f64a-fd1d-432e-a560-bccb42140824	08/23/2014	10:05 PM
bp-0169c5e4-433d-47f4-9ea3-d02d02140824	08/23/2014	07:30 PM
bp-cfb66e24-7772-4a29-b778-2790b2140823	08/22/2014	09:37 PM
bp-d5297a88-a866-4900-8e6c-190062140818	08/18/2014	04:20 AM
bp-c22eaccd-0cd9-4eee-a785-15a7a2140818	08/17/2014	08:47 PM
bp-6579c8ba-f1e9-4300-a920-dafb32140818	08/17/2014	07:42 PM
bp-e7e28058-6ac5-47ec-93c7-061b72140815	08/14/2014	10:52 PM
bp-d412df98-08f2-463d-a341-c8bca2140815	08/14/2014	10:52 PM

Last edited by Cocolate; 09-01-2014 at 10:53 PM.
 
Old 09-01-2014, 11:22 PM   #2
evo2
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Hi,

have you filed a bug report?

Evo2.
 
Old 09-01-2014, 11:25 PM   #3
sag47
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Hi,
You haven't mentioned what browser you're using. Simply saying something crashes a lot does not help me to help you. Briefly looking at the crash report log you've posted I see it occurs fairly often. Sometimes once every two minutes.

*Assuming* you're using Mozilla Firefox because you mentioned Ubuntu, such frequency in crashes seem to indicate a regular schedule of crashes. It very well may be an installed add-on which is causing the crash if that add-on syncs periodically that often.

Your question prompts me to ask you questions.

What browser are you using? Is this crashing behavior happening to a lot of programs on your computer or just your browser? Have you tried starting the browser with all add-ons disabled? Have you tried a different browser? Has your browser always crashed or is this a relatively recent occurrence?

Last edited by sag47; 09-01-2014 at 11:29 PM.
 
Old 09-02-2014, 12:53 AM   #4
jdkaye
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Assuming you're using Firefox, have you tried running it in Safe-mode? If not, you can go to the File->Open Profile Manager and click on Safe-mode and see if that makes a difference.
jdk
 
Old 09-02-2014, 10:42 AM   #5
DavidMcCann
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A quick search shows this has been going on sporadically for years. Sometimes you get a program that falls out with particular hardware. This seems to happen more frequently with Ubuntu, probably because the sort of testing done by Canonical cannot be as comprehensive as that done by all those who download and test beta releases of other distros.

Sometimes you just have to know when to say enough: if I were you, I'd have changed my browser or even my distro by now.
 
Old 09-02-2014, 10:51 AM   #6
JeremyBoden
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There are many different browsers.
See a selection at https://en.wikipedia.org/wiki/List_o...rating_systems
 
Old 09-02-2014, 02:04 PM   #7
Cocolate
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Hi Im so sorry I did not even realize I did not mention it is Firefox! I was in a hurry to write the post because of the crashes. It helps when I delete all my history and close any other programs open. I just cant work like that contantly clearing stuff and no multitasking allowed.

Yes it is very buggy there is a bug report for it already. I have the same issue with Chromium. I had a very busy night and this morning. I will do some more digging the next few days and post back here with a better response. Its not crashing right this moment and I have stuff to catch up on.

Thank LQ for the responses.
 
Old 09-02-2014, 02:55 PM   #8
Habitual
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Create a new firefox profile and use that?
Or create a new user on the system and login as that new user and see if the problem remains.
 
Old 09-02-2014, 03:02 PM   #9
JeremyBoden
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Have you looked at the Firefox configuration?
The default disk cache setting is "grab loads of space" on my machine this translates as 350MB.
I alter it to a fixed value of 64MB.

Maybe this might help?
 
Old 09-02-2014, 05:29 PM   #10
evo2
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Hi,
Quote:
Originally Posted by Cocolate View Post
Hi Im so sorry I did not even realize I did not mention it is Firefox! I was in a hurry to write the post because of the crashes. It helps when I delete all my history and close any other programs open.
What do you mean by "helps"?

Quote:
Originally Posted by Cocolate View Post
Yes it is very buggy there is a bug report for it already.
Can you provide a link?

Quote:
Originally Posted by Cocolate View Post
I have the same issue with Chromium.
Same? What do you mean? Did you report a bug for this too?

Evo2.
 
Old 09-02-2014, 07:21 PM   #11
sag47
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If multiple programs are crashing consider running a filesystem fsck. You might also consider analyzing the SMART diagnostics of your hard drive. If you post your SMART diagnostics I can help you interpret the results. You might also consider memtest86 to scan and diagnose your RAM.

If it was only Firefox crashing I'd say it was Firefox's problem. But since you mention more than one program crashing regularly it's likely a deeper issue possibly related to hardware failure. Switching distros wouldn't save you from that.
 
Old 09-02-2014, 07:27 PM   #12
evo2
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Hi,

at this point, if I had to guess (which is the only option since OP is yet to answer questions), I'd say RAM problems. For many users, their browser is the biggest consumer of RAM and as such is likely the first thing to have issues with bad RAM. Deleting history and cache would cause the browser to load less into ram and therefore be less likely to have problems with bad bits. So, as sag47 says, running memtest86 would probably be a good test.

Evo2.
 
1 members found this post helpful.
Old 09-03-2014, 02:45 PM   #13
Cocolate
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Alright thank you so much for all your responses. I spent all night backing up my data, I am preforming a reinstall, I will then check all system analysis youve requested.

My hardware is only about 1 year old.

Ram: http://www.newegg.com/Product/Produc...82E16820220558
SSD: http://www.newegg.com/Product/Produc...82E16820220558
MB : http://www.asus.com/Motherboards/E45M1I_DELUXE/

Recent crashes
Code:
bp-f5c5ec25-d514-4655-bd6a-312992140903	09/03/2014	12:26 PM
bp-f4cf2466-afd4-4882-a894-d4f312140903	09/03/2014	12:26 PM
bp-da357a18-5d6f-4c3e-93d1-08dd32140903	09/03/2014	12:25 PM
bp-e9c53225-a087-4916-8ee6-c4b7c2140903	09/03/2014	12:22 PM
bp-5a28d8b2-f57e-43ee-8af5-919cc2140903	09/03/2014	11:19 AM
bp-d74795b5-9598-4133-aa8d-6572c2140903	09/03/2014	10:06 AM
bp-148af065-7704-4a21-8ce0-3e1942140903	09/03/2014	04:25 AM
bp-8a371dec-80f0-4fbc-9869-145132140903	09/03/2014	04:25 AM
bp-2d14ff14-1bf1-4703-a254-a83952140903	09/03/2014	04:24 AM
bp-c09cf570-02cc-4f78-b6fb-64bb52140903	09/03/2014	04:24 AM
bp-1421fa32-62df-4668-8fd8-819562140903	09/03/2014	03:36 AM
bp-22abe364-69e6-43a9-b2d0-41cce2140903	09/03/2014	02:41 AM
bp-72e7bf62-7f59-4bc3-8a4a-a41082140903	09/03/2014	01:22 AM
bp-983713e2-7e6a-4995-95d3-daff82140903	09/03/2014	01:21 AM
bp-5e9409d9-ef03-42df-9e75-dfecc2140903	09/03/2014	01:21 AM
bp-2b933e0b-449e-4865-a22a-459cf2140903	09/03/2014	01:10 AM
bp-e43843c9-52ad-4c5c-8cc3-492322140903	09/02/2014	10:53 PM
bp-ed36b75f-52b5-41a7-af9a-9afb82140903	09/02/2014	10:52 PM
bp-93da7ad9-48c2-48e8-b95b-a05b82140902	09/01/2014	10:26 PM
bp-64d1040b-eec1-42fc-a39e-319e82140902	09/01/2014	10:25 PM
bp-352a5fae-84df-46e1-82f0-685d12140902	09/01/2014	08:56 PM
Also Firefox automatically had to reset the settings and saved my old FIREFOX DATA to a separate folder. Ive seen this done with this problem. Im very sorry it took me a couple days to get on top of this. I have been packing to move next week and Im backing up my data. Im going to reinstall today the new OS, run some tests and post back my results. Again thank you so much for everyone looking into this with me. Much thank you.
 
Old 09-03-2014, 04:26 PM   #14
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Before going through the hassle of reinstalling the system consider testing in a live system. If the crash is reproducible there you won't benefit from reinstalling the OS. That would also rule out hard drive issues as the live system doesn't even have to mount the hard drives to run.
Also the memtest is something I would run before reinstalling the system. You can still reinstall if firefox behaves itself in a live environment and the memtest passes without issues.
If you need to have a webbrowser that is stable for the troubleshooting period consider using a text browser such as lynx.
 
Old 09-03-2014, 07:33 PM   #15
Cocolate
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Quote:
Originally Posted by joe_2000 View Post
Before going through the hassle of reinstalling the system consider testing in a live system. If the crash is reproducible there you won't benefit from reinstalling the OS. That would also rule out hard drive issues as the live system doesn't even have to mount the hard drives to run.
Also the memtest is something I would run before reinstalling the system. You can still reinstall if firefox behaves itself in a live environment and the memtest passes without issues.
If you need to have a webbrowser that is stable for the troubleshooting period consider using a text browser such as lynx.
Thanks. I just installed the new system but I can still boot into a live system and test the hardware. I needed a fresh install anyways and I think that its true it may likely be a hardware malfunction. It was freezing up alot while just copying files over to backup.

I have a fresh new install nothing really loaded onto the HDD, and I just had my 1st crash. Im exhausted after a really long day. I posted a question to copy in this forum. I cannot continue until I have at least loaded up some of my backups to keep working while I fix the browser. Any advices on the copying thread is very helpful. I am planning a system diagnostic tomorrow. Thanks.
 
  


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