[SOLVED] phone-to-computer data transfer from Samsung Convoy 3 with Mint 13
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@EDDY1: No icon appears on the phone screen. In case it makes any difference, I don't have an Android phone, so I can't interact directly with anything on the screen anyway. I can only operate the phone by using the menu button and scrolling through the menus.
@EDDY1: Thanks! I thought I was being a real idiot not being able to see what you are talking about. Unfortunately, this Verizon page is out of date. The options I'm offered when I go to the USB mode page in Settings & Tools are USB Mass Storage and Charging Only. No more Modem Mode. My dad has sent me an old SD card reader, so maybe I'll be able to transfer my data that way. If not, I might send this puppy back. No Verizon store close enough to me to make regular data transfer runs there.
@sgosnell: /dev/sdf1 gives the following output with the phone plugged in and manually mounted:
bash: /dev/sdf1: Permission denied
I hope I entered the command correctly. I tried it with and without a space before the first forward slash, and got the same output either way.
I found a known bug about this issue, but the fix (restarting the computer with the phone connected via USB) did not work for me. In fact, doing that caused the restart to hang halfway through until I disconnected the phone, after which the computer finished rebooting without a hitch. I requested and received a second identical insurance replacement phone, just in case it might work better, but it had the same problem, as well as several other operational problems not related to its computer connectivity. After that, I gave up and ordered a smart phone that has FOTR firmware updates. I am sorry I couldn't solve this problem with hard work and determination, but after about 20 hours and trying everything that was suggested here, it seemed like it might be a waste of time to keep trying -- especially with a phone that didn't otherwise work very well anyway.
Thanks, everybody, for your help. I will mark this thread as closed, since I solved the problem by returning the phone.