Originally Posted by jigga
Try downloading and install the linux drivers for your usb drive.
If your doing this through command line, then try mounting the usb drive...
Uhhh....he probably doesn't need to download and install any 'drivers'...that's a Windows thing.
Linux has USB storage support. Unless he's got a very exotic type of USB drive, it's probably auto-recognized and either auto-mounted, or ready to be mounted.