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Old 01-16-2014, 07:53 PM   #1
Buttoneer
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Registered: Jan 2014
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Thumbs down Now HP4500 printer won't print on Linux Ubuntu but used to.


Hi, this is my first post and I am having a problem. Originally, my HP4500 printer would print when connected to Linux Ubuntu Desktop. Now, it just won't print. Just sort of sits there thinking (processing) about it. I cancelled the print jobs, then disconnected the patch cord, shut off the printer, unplugged it and waited for 30 seconds, trying to reset it. No go. I really need to get something printed & in the mail BEFORE 1/31/2014 so any help you pass on, I would appreciate. Maybe it lost it's drivers. Who knows. Thanks, Buttoneer.
 
Old 01-16-2014, 08:35 PM   #2
frankbell
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Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Debian, Mageia, and whatever VMs I happen to be playing with
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If nothing changed in your Ubuntu install (no updates, new software, etc.) when the printer stopped working, it's important to make sure it's not the printer that's at fault.

If you have access to another computer, test the printer with that to make sure it's not a printer problem. If you don't have that access, try booting to a Live CD of something, installing the printer drivers (if the printer isn't automatically sensed), and testing it that way.

Once you make sure the printer is healthy, if something did change with your install, try reversing the change(s), one at a time, and testing.

Last edited by frankbell; 01-16-2014 at 08:37 PM.
 
Old 01-16-2014, 09:00 PM   #3
Ztcoracat
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Registered: Dec 2011
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Are you getting any error messages?
Code:
Something to the tune of ERROR: /usr/lib/cups/backend/hpfailed?
If so, an argument in your /etc/cups/cupsd.conf file could be commented or commented out.

Another idea you could try is remove hplip and reinstall it and reset your printer back up again.

http://hplipopensource.com/hplip-web/index.html
 
  


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