sound like you need the adobe flashplayer than what you are currently using.
grab it from here
after putting a copy of the libflasher.so in the plugins folder for your browser go back to the above site to test all is good
for my distro the pathway need root powers to edit so /usr/lib/iceweasel/plugins gets the file
updatedb...takes some time if you never run it before
locate plugins | less....and press page down to scroll to find your browser entry
if you do not know the pathway to your plugins folder.