No sound from speakers - is it the PCM SPDIF mute box that is grayed out?
I cannot get any sound out of my speakers. The speakers and sound card have been tested. The speakers are connected properly according to the set-up poster that came with the computer. (Boston BA735, came with the computer.)
When I click on the sound icon in the lower right corner of the monitor and select the Open Volume Control option, the Master Speakers box opens. The display shows a master column with a mute option (Mute all), then six other columns, each with its own mute option: Wave, SW Synth, CD Player, Line In, PC Speaker, and PCM SPDIF.
I am able to check and un-check all mute boxes except the last one – PCM SPDIF – which is grayed out. Could this be the problem? If so, how do I fix it?
Other information that might be helpful: I am running a Gateway 1700 that is 5-1/2 years old. I upgraded from Millenium to XP Professional a couple of years ago and have installed SP 2 and all the updates as they became available. My Soundblaster sound card recently went to that big audio bin in the sky and I purchased an Encore 7.1 channel suround sound card that is compatible with XP. The computer states that the card is installed properly.
I realize that a 5-1/2 year old computer is really pushing it; however, in these uncertain economic times I would rather hang on to as much as I can and make do if at all possible. So any workarounds someone could suggest would be greatly appreciated! Explanations in words of one syllable would be appropriate for this computer-challenged lady!
Thank you again.