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Old 06-02-2015, 12:40 AM   #16
james frankham
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Hello again. This is the readout from the alsa diagnostic thing, I hope it helps. Here I tell you that once I did have sound running on this computer with ubuntu 14.04 but one day it just stopped. I googled various solutions but none worked so I went for a fresh install
which as you know makes not a whisper, not the internal speakers or the head phones. It did work once so I know it can again.


This is the link, below is the output. http://www.alsa-project.org/db/?f=46...131744f6e6e5c5


Thanks ever so much for your patience and work.






!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Tue Jun 2 04:24:48 UTC 2015


!!Linux Distribution
!!------------------

Ubuntu 14.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 14.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.2 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"


!!DMI Information
!!---------------

Manufacturer: Acer
Product Name: Aspire E3-111
Product Version: V1.11
Firmware Version: V1.11


!!Kernel Information
!!------------------

Kernel release: 3.16.0-38-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes


!!ALSA Version
!!------------

Driver version: k3.16.0-38-generic
Library version: 1.0.27.2
Utilities version: 1.0.27.2


!!Loaded ALSA modules
!!-------------------

snd_hda_intel


!!Sound Servers on this system
!!----------------------------

Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes


!!Soundcards recognised by ALSA
!!-----------------------------

0 [PCH ]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x90910000 irq 108


!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation ValleyView High Definition Audio Controller (rev 0e)


!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1b.0 0403: 8086:0f04 (rev 0e)
Subsystem: 1025:0860


!!Modprobe options (Sound related)
!!--------------------------------

snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2


!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
align_buffer_size : -1
bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
enable_msi : -1
id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(n ull),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(nul l),(null),(null),(null)
index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(n ull),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(nul l),(null),(null),(null)
patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(n ull),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(nul l),(null),(null),(null)
position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
power_save : 1
power_save_controller : Y
probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
single_cmd : N
snoop : Y


!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Intel Valleyview2 HDMI
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x80862882
Subsystem Id: 0x10250860
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset
Invalid AFG subtree
--endcollapse--


!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 2 Jun 1 22:47 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 4 Jun 1 22:47 /dev/snd/hwC0D2
crw-rw---- 1 root audio 116, 3 Jun 1 23:18 /dev/snd/pcmC0D3p
crw-rw---- 1 root audio 116, 1 Jun 1 22:47 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Jun 1 22:47 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Jun 1 22:47 .
drwxr-xr-x 3 root root 160 Jun 1 22:47 ..
lrwxrwxrwx 1 root root 12 Jun 1 22:47 pci-0000:00:1b.0 -> ../controlC0


!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 0/1
Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [PCH]

Card hw:0 'PCH'/'HDA Intel PCH at 0x90910000 irq 108'
Mixer name : 'Intel Valleyview2 HDMI'
Components : 'HDA:80862882,10250860,00100000'
Controls : 7
Simple ctrls : 1
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]


!!Alsactl output
!!--------------

--startcollapse--
state.PCH {
control.1 {
iface CARD
name 'HDMI/DP,pcm=3 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.2 {
iface MIXER
name 'IEC958 Playback Con Mask'
value '0fff00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000000'
comment {
access read
type IEC958
count 1
}
}
control.3 {
iface MIXER
name 'IEC958 Playback Pro Mask'
value '0f0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000000'
comment {
access read
type IEC958
count 1
}
}
control.4 {
iface MIXER
name 'IEC958 Playback Default'
value '048200020000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000000'
comment {
access 'read write locked'
type IEC958
count 1
}
}
control.5 {
iface MIXER
name 'IEC958 Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.6 {
iface PCM
device 3
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.7 {
iface PCM
device 3
name 'Playback Channel Map'
value.0 3
value.1 4
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
}
--endcollapse--


!!All Loaded Modules
!!------------------

Module
ctr
ccm
rfcomm
bnep
binfmt_misc
nls_iso8859_1
uvcvideo
videobuf2_vmalloc
videobuf2_memops
videobuf2_core
v4l2_common
videodev
media
joydev
hid_multitouch
acer_wmi
sparse_keymap
dm_multipath
snd_hda_codec_hdmi
scsi_dh
snd_hda_intel
snd_hda_controller
snd_hda_codec
snd_hwdep
snd_pcm
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
intel_rapl
intel_soc_dts_thermal
intel_powerclamp
coretemp
kvm_intel
kvm
snd_seq
snd_seq_device
snd_timer
arc4
ath9k
snd
ath9k_common
ath9k_hw
serio_raw
ath
mac80211
cfg80211
mei_txe
lpc_ich
shpchp
soundcore
ath3k
mei
btusb
bluetooth
6lowpan_iphc
intel_smartconnect
dw_dmac
dw_dmac_core
i2c_hid
int3403_thermal
i2c_designware_platform
i2c_designware_core
spi_pxa2xx_platform
pwm_lpss
parport_pc
mac_hid
iosf_mbi
ppdev
lp
parport
xts
gf128mul
hid_logitech_dj
usbhid
hid
dm_crypt
uas
usb_storage
crct10dif_pclmul
crc32_pclmul
ghash_clmulni_intel
cryptd
r8169
mii
i915
wmi
video
i2c_algo_bit
drm_kms_helper
drm
ahci
libahci


!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D2/init_pin_configs:
0x04 0x18560010
0x05 0x58560011
0x06 0x58560012

/sys/class/sound/hwC0D2/driver_pin_configs:

/sys/class/sound/hwC0D2/user_pin_configs:

/sys/class/sound/hwC0D2/init_verbs:

/sys/class/sound/hwC0D2/hints:


!!ALSA/HDA dmesg
!!--------------

[ 61.335037] intel_rapl: Found RAPL domain core
[ 61.402906] snd_hda_intel 0000:00:1b.0: irq 108 for MSI/MSI-X
[ 61.438349] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input7
[ 61.438740] device-mapper: multipath: version 1.7.0 loaded
--
[ 110.804651] FAT-fs (sdb1): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.
[ 1934.892372] snd_hda_intel 0000:00:1b.0: azx_get_response timeout, switching to polling mode: last cmd=0x205f0100
[ 1935.901168] snd_hda_intel 0000:00:1b.0: No response from codec, disabling MSI: last cmd=0x205f0100
[ 1936.909981] snd_hda_intel 0000:00:1b.0: azx_get_response timeout, switching to single_cmd mode: last cmd=0x205f0100
[ 2324.528114] azx_single_send_cmd: 42 callbacks suppressed
 
Old 06-02-2015, 12:50 AM   #17
ardvark71
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Quote:
Originally Posted by james frankham View Post
Here I tell you that once I did have sound running on this computer with ubuntu 14.04 but one day it just stopped. I googled various solutions but none worked so I went for a fresh install
which as you know makes not a whisper, not the internal speakers or the head phones. It did work once so I know it can again.
Hi...

I wish I would have thought to ask this as now I don't know what could be causing the problem, unless it was an update or some other kind of software install or uninstall. Please disregard my previous post.

Regards...
 
Old 06-02-2015, 01:27 AM   #18
james frankham
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Registered: Nov 2012
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Thanks again, this is the link to the alsa info.


http://www.alsa-project.org/db/?f=9c...7f05c37365630f


I would also like you to know that once I had sound running on this computer with Ubuntu 14.04 installed but then it stopped.
After many attempts to get it going again, googling for answers I gave up and re installed Ubuntu. So I know it can all work.
Head phones don't work also.
 
Old 06-02-2015, 05:25 AM   #19
ferrari
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Some observations:

I note that power_save_controller is enabled and power_save (timeout) is set to 1 second
Code:
	power_save : 1
	power_save_controller : Y
There is an issue with 'Invalid AFG subtree'....
Code:
!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Intel Valleyview2 HDMI
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x80862882
Subsystem Id: 0x10250860
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset
Invalid AFG subtree
--endcollapse--
whereas it should look more like
Code:
State of AFG node 0x01:
  Power states:  D0 D3
  Power: setting=D0, actual=D0
I'm not sure what the cause of this is, and it might take a bug report to help resolve, but FWIW I did find a similar report concerning users with similar 'Intel Valleyview2 HDMI' audio hardware. In their case it seemed to involve an HDMI monitor in use as well.

https://bbs.archlinux.org/viewtopic.php?id=195173

More research needed...
 
Old 06-02-2015, 02:37 PM   #20
james frankham
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OK here is Alsa link info. I hope it helps.

http://www.alsa-project.org/db/?f=35...73a1b7e8c7b4df
 
Old 06-02-2015, 04:01 PM   #21
james frankham
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I give up, I posted the link for the alsa info and you gave me a reply which has disappeared.

Your reply sent me to a link of a user with a similar problem.

I was trying his messy work around and pasted the command in the terminal.

The computer re started but then will not accept my pass word so basically I'm locked out and donít know how to get back again.
 
Old 06-02-2015, 04:04 PM   #22
james frankham
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In my ignorence I pasted su - root -c "startxfce4" in the teminal.

I'm a computer idiot, I know.
 
Old 06-02-2015, 04:57 PM   #23
273
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Have you tried to install LMDE or Debian? If they fail then it's likely there's not much change of getting your sound working on a Debian based system, for now at least, so it's worth looking at the likes of Fedora. If LMDE or Debian does work then it's possibly a good excuse to get used to them rather than Ubuntu.
 
Old 06-02-2015, 05:18 PM   #24
ferrari
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The output looks better - the audio card is powered up now. I'm still concerned by the kernel output reported, but I'm at the limits of my knowledge here, and don't really understand the significance of these
Code:
[ 1934.892372] snd_hda_intel 0000:00:1b.0: azx_get_response timeout, switching to polling mode: last cmd=0x205f0100
[ 1935.901168] snd_hda_intel 0000:00:1b.0: No response from codec, disabling MSI: last cmd=0x205f0100
[ 1936.909981] snd_hda_intel 0000:00:1b.0: azx_get_response timeout, switching to single_cmd mode: last cmd=0x205f0100
Does 'pavucontrol' provide now more options for setting configuration profiles and input/output devices?

Run these tests (any sound produced)?
Code:
speaker-test -Dplug:front -c2 -l5 -twav
* CTRL-C to stop
Code:
speaker-test -c2 -l5 -twav
Are you able to plug in an HDMI monitor (eg TV with speakers) to test if you can at least get HDMI sound working?
 
Old 06-02-2015, 07:11 PM   #25
james frankham
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I thank you for all your work, it's complicated sometimes but I believe in Linux so will experiment some more. As of now have managed to lock myself from all my files. I won't lose much and your Fedora suggestion sounds interesting and new.
 
Old 06-02-2015, 08:21 PM   #26
james frankham
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I am living on a boat far away, I don't have TV
 
Old 06-02-2015, 10:20 PM   #27
ardvark71
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Quote:
I'm a computer idiot, I know.
Hi...

No, you're not. No one starts out knowing a lot about something, including Linux. When I first started using Linux (Ubuntu 5.10) as my primary (or rather sole) OS almost ten years ago, I had a such a difficult time with the learning curve and ironing out the bugs that five months later I went back to Windows XP. A few years after that, I gave Linux another try and was impressed with how much it had matured. In 2012, I made Ubuntu 10.04 my sole OS again until February of this year when my hard drive went out. I now use Lubuntu 14.04 and Windows Vista both as I acquired a second system.

Throughout those years, I learned more and more about Linux. It just takes time so don't be hard on yourself.

Let us know how Fedora or another distribution works out, if you decide to go that route.

Regards...

Last edited by ardvark71; 06-02-2015 at 10:27 PM. Reason: Changed/Added information.
 
Old 06-08-2015, 11:21 AM   #28
ondoho
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@ardvark: about the output you originally requested:
Code:
lspci -nnk | grep -i audio
first you ask lspci to tell us about kernel drivers (with -k), but the grep command displays only the lines containing "audio" or "Audio" or "AUDIO", and no subsequent lines (with additional info, such as which kernel driver is in use, if any).

if you want to find out about kernel drivers, you need to use something like this:
Code:
lspci -nnk | grep -iA5 audio
from "man grep":
Code:
-A NUM, --after-context=NUM
Print NUM lines of trailing context after matching lines.
i guess it's moot now, but that command never told us if there's a kernel driver in use for that device.

Last edited by ondoho; 06-08-2015 at 11:23 AM.
 
Old 06-08-2015, 02:43 PM   #29
ardvark71
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Hi ondoho...

Thanks for the heads up. I'll have to fire up my laptop, I'm curious to see the results from both commands....

Regards...
 
Old 06-08-2015, 03:37 PM   #30
ardvark71
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Sure enough...

Code:
aaron@aaron:~$ lspci -nnk | grep -i audio
00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 03)
aaron@aaron:~$ lspci -nnk | grep -iA5 audio
00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 03)
	Subsystem: Hewlett-Packard Company Pavilion dv6700 [103c:30cc]
	Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 03)
	Kernel driver in use: pcieport
00:1c.1 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 [8086:2841] (rev 03)
Thanks for letting me know.

Regards...
 
  


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