Hi there!

I just installed Suse Linux on a computer that had Windows Vista first.

Everything seems to work ... only that there is no internet connection.

What could be the problem?

I really need internet for various reasons. So thanks a lot in
advance for helping me out! ....

Best,

Sjors

It would help us to help you if you told us what hardware you have to connect to the Internet.

Ok, but how could I see that? I have a Dell computer but I don't know how to find which hardware I use ....

Do you connect with a dialup modem? If so, is it internal (i.e. do you plug the phone line into your computer) or external (a box that the phone line plugs into that is connected to your computer via a serial cable)? Maybe a DSL or cable modem? Do you have a router in addition to the modem? The possibilities are almost endless. Should we guess your setup until we get it right? C'mon, a little help from your end please...

EDIT: Brand names and model numbers would be very helpful too.

Ok, I'm just not aware of what you're asking, that's all I am a newbee! I connect to the internet via the phone line with an external modem. It is a DSL modem, model P-2602HW-D1A. I don't have a router. My computer is from Dell. When I ask for its type on the dell.com site (with the so-called Service Tag Number) it says System Type: Dimension 1100/B110. I hope this helps .....

No Problem, it's just that we're not clairvoyant is all. Your posted info led to this page and this page, which unfortunately doesn't tell us which NIC (Network Interface Card) you have. If you could open a terminal (I don't remember exactly how in suse, in debian its Applications>Accessories>Terminal, should be similar for suse) and type and paste the output here, wrapped in [CODE][CODE] tags please (you can find these if you click post reply instead of quick reply, it's the button with the # symbol).

Ok thanks, I had to log in as superuser but here's the output:

linux-449f:/home/sjors/Documents # lspci -vv
00:00.0 Host bridge: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface (rev 02)
Subsystem: Dell Device 01d5
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
Latency: 0
Region 0: Memory at f0000000 (32-bit, prefetchable) [size=128M]
Capabilities: [e4] Vendor Specific Information <?>
Kernel driver in use: agpgart-intel

00:02.0 VGA compatible controller: Intel Corporation 82865G Integrated Graphics Controller (rev 02) (prog-if 00 [VGA controller])
Subsystem: Dell Device 01d5
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx+
Latency: 0
Interrupt: pin A routed to IRQ 16
Region 0: Memory at e8000000 (32-bit, prefetchable) [size=128M]
Region 1: Memory at feb80000 (32-bit, non-prefetchable) [size=512K]
Region 2: I/O ports at ed98 [size=8]
Expansion ROM at <unassigned> [disabled]
Capabilities: [d0] Power Management version 1
Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-

00:06.0 System peripheral: Intel Corporation 82865G/PE/P Processor to I/O Memory Interface (rev 02)
Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Region 0: Memory at fecf0000 (32-bit, non-prefetchable) [size=4K]

00:1d.0 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 (rev 02) (prog-if 00 [UHCI])
Subsystem: Dell Device 01d5
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 16
Region 4: I/O ports at ff80 [size=32]
Kernel driver in use: uhci_hcd

00:1d.1 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 (rev 02) (prog-if 00 [UHCI])
Subsystem: Dell Device 01d5
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin B routed to IRQ 19
Region 4: I/O ports at ff60 [size=32]
Kernel driver in use: uhci_hcd

00:1d.3 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 (rev 02) (prog-if 00 [UHCI])
Subsystem: Dell Device 01d5
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 16
Region 4: I/O ports at ff20 [size=32]
Kernel driver in use: uhci_hcd

00:1d.7 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller (rev 02) (prog-if 20 [EHCI])
Subsystem: Dell Device 01d5
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin D routed to IRQ 23
Region 0: Memory at ffa80800 (32-bit, non-prefetchable) [size=1K]
Capabilities: [50] Power Management version 2
Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [58] Debug port: BAR=1 offset=00a0
Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c2) (prog-if 00 [Normal decode])
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Bus: primary=00, secondary=01, subordinate=01, sec-latency=32
I/O behind bridge: 0000d000-0000dfff
Memory behind bridge: fea00000-feafffff
Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- <SERR- <PERR-
BridgeCtl: Parity- SERR+ NoISA- VGA- MAbort- >Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-

00:1f.0 ISA bridge: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge (rev 02)
Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0

00:1f.1 IDE interface: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller (rev 02) (prog-if 8a [Master SecP PriP])
Subsystem: Dell Device 01d5
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 18
Region 0: I/O ports at 01f0 [size=8]
Region 1: I/O ports at 03f4 [size=1]
Region 2: I/O ports at 0170 [size=8]
Region 3: I/O ports at 0374 [size=1]
Region 4: I/O ports at ffa0 [size=16]
Region 5: Memory at feb7fc00 (32-bit, non-prefetchable) [size=1K]
Kernel driver in use: ata_piix

00:1f.3 SMBus: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller (rev 02)
Subsystem: Dell Device 01d5
Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Interrupt: pin B routed to IRQ 17
Region 4: I/O ports at eda0 [size=32]
Kernel driver in use: i801_smbus

00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)
Subsystem: Dell Device 01d5
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin B routed to IRQ 17
Region 0: I/O ports at ee00 [size=256]
Region 1: I/O ports at edc0 [size=64]
Region 2: Memory at feb7fa00 (32-bit, non-prefetchable) [size=512]
Region 3: Memory at feb7f900 (32-bit, non-prefetchable) [size=256]
Capabilities: [50] Power Management version 2
Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
Kernel driver in use: Intel ICH

01:08.0 Ethernet controller: Intel Corporation 82562EZ 10/100 Ethernet Controller (rev 02)
Subsystem: Dell Device 01d5
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 64 (2000ns min, 14000ns max), Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 20
Region 0: Memory at feaff000 (32-bit, non-prefetchable) [size=4K]
Region 1: I/O ports at df40 [size=64]
Capabilities: [dc] Power Management version 2
Flags: PMEClk- DSI+ D1+ D2+ AuxCurrent=0mA PME(D0+,D1+,D2+,D3hot+,D3cold+)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=2 PME-
Kernel driver in use: e100

linux-449f:/home/sjors/Documents # inux-449f:/home/sjors/Documents # lspci -vv
bash: inux-449f:/home/sjors/Documents: No such file or directory
linux-449f:/home/sjors/Documents # 00:00.0 Host bridge: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface (rev 02)
bash: syntax error near unexpected token `('
linux-449f:/home/sjors/Documents # Subsystem: Dell Device 01d5
If 'Subsystem:' is not a typo you can use command-not-found to lookup the package that contains it, like this:
cnf Subsystem:
linux-449f:/home/sjors/Documents # Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
If 'Control:' is not a typo you can use command-not-found to lookup the package that contains it, like this:
cnf Control:
linux-449f:/home/sjors/Documents # Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
bash: MAbort+: No such file or directory
linux-449f:/home/sjors/Documents # Latency: 0
If 'Latency:' is not a typo you can use command-not-found to lookup the package that contains it, like this:
cnf Latency:
linux-449f:/home/sjors/Documents # Region 0: Memory at f0000000 (32-bit, prefetchable) [size=128M]
bash: syntax error near unexpected token `('
linux-449f:/home/sjors/Documents # Capabilities: [e4] Vendor Specific Information <?>
bash: syntax error near unexpected token `newline'
linux-449f:/home/sjors/Documents # Kernel driver in use: agpgart-intel
If 'Kernel' is not a typo you can use command-not-found to lookup the package that contains it, like this:
cnf Kernel
linux-449f:/home/sjors/Documents #
linux-449f:/home/sjors/Documents # 00:02.0 VGA compatible controller: Intel Corporation 82865G Integrated Graphics Controller (rev 02) (prog-if 00 [VGA controller])
bash: syntax error near unexpected token `('
linux-449f:/home/sjors/Documents # Subsystem: Dell Device 01d5
If 'Subsystem:' is not a typo you can use command-not-found to lookup the package that contains it, like this:
cnf Subsystem:
linux-449f:/home/sjors/Documents # Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERRinux-449f:/home/sjors/Documents # lspci -vv
If 'Control:' is not a typo you can use command-not-found to lookup the package that contains it, like this:
cnf Control:
linux-449f:/home/sjors/Documents # 00:00.0 Host bridge: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface (rev 02)
bash: syntax error near unexpected token `('
linux-449f:/home/sjors/Documents # Subsystem: Dell Device 01d5
If 'Subsystem:' is not a typo you can use command-not-found to lookup the package that contains it, like this:
cnf Subsystem:
linux-449f:/home/sjors/Documents # Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
If 'Control:' is not a typo you can use command-not-found to lookup the package that contains it, like this:
cnf Control:
linux-449f:/home/sjors/Documents # Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
bash: MAbort+: No such file or directory
linux-449f:/home/sjors/Documents # Latency: 0
If 'Latency:' is not a typo you can use command-not-found to lookup the package that contains it, like this:
cnf Latency:
linux-449f:/home/sjors/Documents # Region 0: Memory at f0000000 (32-bit, prefetchable) [size=128M]
bash: syntax error near unexpected token `('
linux-449f:/home/sjors/Documents # Capabilities: [e4] Vendor Specific Information <?>
bash: syntax error near unexpected token `newline'
linux-449f:/home/sjors/Documents # Kernel driver in use: agpgart-intel
If 'Kernel' is not a typo you can use command-not-found to lookup the package that contains it, like this:
cnf Kernel
linux-449f:/home/sjors/Documents #
linux-449f:/home/sjors/Documents # 00:02.0 VGA compatible controller: Intel Corporation 82865G Integrated Graphics Controller (rev 02) (prog-if 00 [VGA controller])
bash: syntax error near unexpected token `('
linux-449f:/home/sjors/Documents # Subsystem: Dell Device 01d5
If 'Subsystem:' is not a typo you can use command-not-found to lookup the package that contains it, like this:
cnf Subsystem:
linux-449f:/home/sjors/Documents # Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR

Typical suse: Installation fine and afterwards mess......

there are some shell commands like kinternet, cinternet, and lots of *ppp*

first try wvdialconf at a xterm or console. this will show some result.

Hmm .... neither kinternet, cinternet, wvdial nor wvdialconf is recognized as a valable Linux command ....

I mean valid, sorry "valable" is French

The P-2602HW ADSL modem's product page is here and includes links to the datasheet and product manuals (thank you, ZyXEL -- a nice change from Cisco's website ).

It is a richly featured router so better (for security, flexibility, simplicity ...) set up as a standalone device rather than using PPP from the computer.

@petitemoin: do you know what network settings were you using with this ADSL modem on Vista? If you don't know it was probably set to get its configuration automatically.

If Vista was set for automatic network configuration then the easiest way to get petitemoin online will be to configure Suse to use DHCP on eth0 ...

Hi Catkin,

I don't know the network settings I was using indeed. I am actually quite sure that it was set for automatic network configuration.

So ... how do I configure Suse to use DHCP on eth0?

I will do this tonight by the way, since I am now at the uni, working for my PhD .. My computer is at home.

-Sjors

It looks like it is a suse-live.
I just put mine in.
commands can be only invoked by going to the folder
linux@linux: > cd /usr/sbin
linux@linux: /usr/sbin > modem-manager

also apropos -command shows low results. mandb: error to create.... several times.

Yast at "start"-menu ? mine ´s got DSL, ISDN, MODEM, NETWORK SETTINGS.

At the moment it is detecting/scanning for modems. And I am too lazy to search for the commands to put in at xterm while browsing dolphin. I have no modem there. My BB sticks at vista at the moment because my provider did not turn on the speed at first may. Epidemic-linux failed comming from brasilia after more than half of the 700 MB.
Two TABS: Modem Devices | Providers.
Add | Edit | Delete
Modem Device > Details : mainly Init-Strings.
I copy the link anishakaul gave me at my post. At #5 at the very top I think you would find some examples for the Init-strings.

http://en.opensuse.org/Huawei_UMTS_USB_Stick

it is for mobile broadband but perhaps you can make the struggle through the menu there.
I am not proud about this but at the moment suse really makes me mad (p.p.o.v.)

I typed "modem-manager" approx. an hour ago, but it never ended ....

I am totally lost ....

Shall I just installed an other version of Linux? Ubuntu? Red Hat? Fedora?

I think yes (install another distribution)

Large Debian (2DVD) I think.

XUbuntu 9.10 or 10.04 or Crunchbang 8.10 if you need mobile Broadband.

The Ubuntu all differ slightly.

Last Chance:
yast Yast yast2 Yast2 should invoke the setup-tool (yet another setup tool) .
It is the icon now (new) with the "Ameisenbär" - the african wombat that eats ants and termites.