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Old 08-20-2011, 02:53 PM   #1
Scattycat69
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Registered: Aug 2011
Location: Bath, UK
Posts: 5

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New Web Designer, New customer, bit stumped


This was my directive from the client.
"Design a home page with a couple of subwebsites, one for my business and one for my wiges business? The general idea is to host 2 websites on my server which i have purchased a couple of days ago from fasthosts.co.uk. It is 80 gb capacity and it is vitrual private server.

I only need to design webite - domain and server I already have.
With Monika she also needs a domain name, which we can find"

I am using dreamweaver and asked for the following details (which he sent me and are shown in red)

What is the hostname or FTP address of you Web server? www.masterfresh.co.uk

What folder on the server are the files stored in ? (i.e.) wwwroot yes

What is your FTP login? root
login must be by SFTP - it is linux based server

Then after much trying to upload and view the basic site page and only getting an Apache test page I asked for him to confirm again the ftp details, which I then got a different answer on the folder to upload to, this being
They are in /root/ should be /var/htm/www

So I looked at the remote server and the local view and tried to make a file the same, but that hasnt worked .

Usually this is the easy bit to upload! Ha

Any help would be much appreciated

Thanks
Julie
 
Old 08-20-2011, 03:02 PM   #2
MS3FGX
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I'm sorry, what exactly is the question? I get a little lost reading your description of the problem.

Are you saying that you can't determine which directory to upload the web files to; and that the standard location doesn't seem to be working?
 
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Old 08-20-2011, 03:03 PM   #3
ButterflyMelissa
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Smile Some thoughts...

Okay, there are some things that pop in sight, here.

Quote:
What is your FTP login? root
Eeeeeeeeeeek! Not safe. Your client needs to set up a user account and have THAT login used.

NOT the root's login.


Next, yes:

Quote:
/var/htm/www
(it needs to read /var/html/www - but I suspect this to be a typo in this message)

...this is correct, however, with your login, and (if the server is ste up right) pass, you will end up in the folder of the user, not the /var/html/www, a link still needs to be made to that folder from the user's folder, with the proper privs...

Quote:
mount /var/html/www /home/user/aFolder
where aFolder is an empty folder set up in the user's home folder, this command will link the /var/html/www INTO that folder, and make it accessible for the user (effectively: you)...

If you keep seeing the Apache page, this only means one thing...your upload may have ended up in the root's folder...not accessible for the Apache server...

I'd like to keep this thread on my radar to help further, if need be...

Luck

Thor

Last edited by ButterflyMelissa; 08-20-2011 at 03:11 PM.
 
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Old 08-20-2011, 03:25 PM   #4
Scattycat69
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Registered: Aug 2011
Location: Bath, UK
Posts: 5

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Hi Thor

Many thanks for such a quick and descriptive post. I did think that the information I was asking for and the actual information received did not add up, but as I am very unfamiliar with Lynux and Apache I thought maybe he knew more than I did (as he said he had bought a private virtual server).

I did think direct to root was suspect and then the additional information of var/htm/www was incomplete. I do think that maybe it is the blind leading the blind unfortuantely, but I have to make sense of the information given. Your suggestions are veery helpful thank and I will try those now and let you know if I have any success.
Thanks again, your help is very much appreciated.
 
Old 08-20-2011, 03:32 PM   #5
ButterflyMelissa
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You're welcome...if needed, let me know if I'd have to dig up some tutorials...though it's some reading...

Now...

as he said he had bought a private virtual server

that is a server, bolted in a rack (somewhere) that he van/must configure as if it's next to his desk, and private property. He MUST configure the thing properly or risk getting in trouble later on...

Again, this thread is on my radar, we (me and everyone here) are ready to help...

Luck!

Thor

By the way, thont let this :

Quote:
I am very unfamiliar with Lynux and Apache
get you down...and, by the way, it Linux is a philosophy

Last edited by ButterflyMelissa; 08-20-2011 at 03:38 PM.
 
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Old 08-20-2011, 04:20 PM   #6
Scattycat69
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Registered: Aug 2011
Location: Bath, UK
Posts: 5

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Thanks again. I was soooo pleased when I found this forum on a search. It's always interesting to see experts at work and sharing their knowledge freely and friendly.

I must admit it was getting me down not being able to figure out the Lynux and Apache and very frustrating, so thanks for the heads up. Hmm not sure about the reading aspect ..... can I just ask you !

Ive emailed my client to ask for a user and password for the server.

Please accept my apologies in advance for any dumb questions I might ask!
 
Old 08-20-2011, 04:31 PM   #7
ButterflyMelissa
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Quote:
can I just ask you !
...of course, this would'nt be much of a forum otherwise. The reading is just the "give someone a fish or teach someone to fish" thing, but asking solves your problem now, reading arms you for what's next...

Quote:
Please accept my apologies in advance for any dumb questions I might ask!
Done...you should see my first questions...and that's only three years ago...

Quote:
I was soooo pleased when I found this forum on a search.
Welcome to the bunch...and

Quote:
sharing their knowledge freely and friendly.
...that is the Linux way, it kinda grows on you...

Quote:
experts
...and even we're still learing, so...

Quote:
I must admit it was getting me down not being able to figure out the Lynux and Apache
Well, dont let it get you down...let's see about the time scale... Linux (spelled with a I not a Y by the way) that'll take a life time...Apache...a little (but only a little) less...

Thor

Quote:
Ive emailed my client to ask for a user and password for the server.
By the way : while he's at it, suggest that he changes the root password as soon as conveniently possible: right away. This is the main password that if the perfect hacker-candy...

Last edited by ButterflyMelissa; 08-20-2011 at 05:02 PM.
 
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Old 08-20-2011, 08:42 PM   #8
frankbell
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This really sounds like questions that could be better answered by tech support at your webhosting provider, assuming they have tech support service. It has less to do with Linux than it does with how their system works.
 
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Old 08-21-2011, 02:56 AM   #9
ButterflyMelissa
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@ frankbell

You're right, however, if a virtual private host is in use, just how far can the tech support go? Such a host implies a complete DIY approach. At any rate, OP does'nt have the tools (password, info, config and such) to deliver. The "owner" of the server (the client in this case) should get this thing properly configured, and get that root pass changeed, pronto.

Thor
 
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Old 08-21-2011, 03:27 AM   #10
Wim Sturkenboom
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By the sound of it, your customer might be better of with a 'shared hosting' plan

I suggest that you ask your customer to provide you with the email with all setup and login details that he more than likely received when he registered. That way you know that you have the complete and correct information.

I had a quick look at fasthosts and there seems to be a control panel as well to configure (parts of) the system.
 
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Old 09-05-2011, 04:15 AM   #11
Scattycat69
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Registered: Aug 2011
Location: Bath, UK
Posts: 5

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Smile

Thank you all who replied to my Linux (spelt right now thanks!)and Apache query. I asked my client for all the original logon details etc and also if he wanted to configure the server and change password....... well my latest reply from him ......

He isn't sure if he is going to carry on with the fasthost server .... finds it complicated (my reply was if he sent me the detaild I am sure I could explain how to use it with the original email details etc from fasthost).

And ..... (this one's a beauty) ...... he's found a free template to use instead of having one designed !

I guess you can't please them all.

Thanks everyone for your help anyway and I I look forward to reading more posts on the site to expand my knowledge further !
 
Old 09-05-2011, 10:16 AM   #12
ButterflyMelissa
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Quote:
he's found a free template to use instead of having one designed !
How cheap!

Quote:
He isn't sure if he is going to carry on with the fasthost server .... finds it complicated
How impatient

Quote:
I guess you can't please them all.
How sad for you...

I'm sorry we could'nt help out better, you seem to have lost a client because of this...I for one am sorry you lost a project...

Thor
 
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Old 09-05-2011, 04:12 PM   #13
Scattycat69
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Registered: Aug 2011
Location: Bath, UK
Posts: 5

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Smile

Not at all. I think I've had a lucky escape ! Clients such as that (want a cheap option) can be hard work and very time consuming ! He has even emailed since to ask me how he can get one of the areas changed in colour !

Thanks anyway Thor, I'm glad I found this forum and look forward to reading more interesting posts !
 
  


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