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Old 07-21-2009, 10:44 AM   #1
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Registered: May 2009
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New user first login attempt gets "Account locked. Maximum attempts reached"

I created a new user and set a password. when I tried to login with user account I got "Your account is locked out. Maximum number of attempts reached" - on the first attempt. I've created several new users and tried again with the same outcome - locked out. I even tried "usermod -U and --unlock" to unlock just in case, but that did not work. The /etc/shadow file does not show an ! before the encrypted password and the User Manager GUI does not have a check mark for account locked out. The /etc/pam.d/system-auth has:

auth required /lib/security/$ISA/ onerr=fail deny=3

I could understand if deny=0 was set but it is set to 3. What gives?
Old 07-21-2009, 12:41 PM   #2
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What distro are you using?

What do the lines in shadow for those users look like (minus
the password hashes)?

What do you get in /var/log/(messages|secure) for those failed
login attempts?

What's the date on the system?

Old 07-21-2009, 04:40 PM   #3
Registered: Jun 2009
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What tool has been used to create those user accounts? It would be very weird if the traditional useradd (sometimes also called adduser) tool would give such results.


Last edited by jeromeNP7; 09-04-2009 at 09:16 PM.


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