Originally Posted by Thextexan
I ran Mint 16 off the cd for a couple days, then decided to install it on my Dell XPS 400 system. I decided to go with it because I had full access to my external WD passport usb HD with gigs of music and data. It played everything and that was what caused me to install it.
The installation went flawlessly, but when I tried to access my passport HD, it gives me an error message 'unable to mount location'
I understand that there are many options using the 'mount' command and am looking into it.
so let me just summarize the gist:
- You ran Mint 16 off a CD as a Live system, and it could mount and access your external HDD with no problems.
- You then installed Mint 16 to your HDD, and after installation you connected the external HDD again.
What happened then? Did an icon for it appear on the desktop? Did an entry for it show up in the file manager?
- I suppose your external HDD is a plain ordinary USB 2.0 hard disk.
What file system is it formatted with?
Does it use some kind of encryption or password protection?
When it's connected, is there an entry for it in the /dev directory, probably /dev/sdb?
Can you list its partitions using 'sudo fdisk -l /dev/sdb'? If so, what does that show?
Usually, you shouldn't have to juggle with mount instructions at all. Mint is supposed to mount external media automatically when they're plugged in or switched on. Obviously, that's what happened when you ran Mint as a Live system.
So honestly, your problem sounds very interesting and challenging to me, but I don't have enough information to come to a conclusion.
[X] Doc CPU