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Old 07-06-2002, 10:05 PM   #1
himeg01
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Registered: Jul 2002
Distribution: mandrake 8.1
Posts: 6

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Question Network search freezes..install


As a newbie I should be able to complete a recommended install, but when the network detection turn comes the install and my mouse freezes.. i did the following:
1. by-pass network install.. still freezes
2. expert mode(with a manual)..still freezes.
i disabled my modem under hardware profile(dial up modem) and i'm now using a ethernet card with motorola modem.
need help and/or links to install guides so i can get this puppy up and running...
thanks again...
 
Old 07-09-2002, 07:52 AM   #2
rioguia
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Registered: Jun 2002
Posts: 411

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Kelly:

There are many things that could cause your install to freeze. It might be a good idea to post some more information to generate a response.

1. What distro are you using and what is the exact error message you are receiving, if any?
2. What kind of install media do you have (cd/floppy, etc and did you download it or purchase a copy)
3. What kind of system do you have (desktop/laptop, processor, ram etc.)

4. Specifically, what kind of keyboard and mouse do you have?

I have had similar problems on an install with a laptop due to IRQ conflicts but without more specific information it's hard to say.

Last edited by rioguia; 07-09-2002 at 07:54 AM.
 
Old 07-09-2002, 10:11 AM   #3
himeg01
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Registered: Jul 2002
Distribution: mandrake 8.1
Posts: 6

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ok here are my pc's specs.....
-i'm using win98 with patition magic.
- my distro is mandrake 8.1 I'm using a boot floopy and cdrom to install.
- i have a ps2 mouse and generic keyboard.

- The only time the install freezes is during the network part of the install.
hope this helps.
 
Old 07-10-2002, 12:37 PM   #4
rioguia
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Registered: Jun 2002
Posts: 411

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Here are more questions (sorry)
1. What error message if any do you get?
2. If you don't get an error message, can you hit ALT F2 to get an alternate terminal?
3. What kind of Network Interface Card (NIC) are you using and is it supported by Linux? See http://www.mandrakelinux.com/en/hardware.php3

I am a NEWBIE too, so take these suggestions with a huge grain of salt. I'm not that familiar with Mandrake so try these alternatives. Can you skip the network configuration (by switching to text or install mode). If you can bypass and get to a command prompt, you can try linuxconf. its a console utility that might work for you. If that is not available in your distro, try vi (http://amath.colorado.edu/computing/vi/) to edit
/etc/config.modules. If you don't see that file, try finding a directory like /etc/rc.d/rc.modules, and uncomment the appropriate line for your NIC by removing the pound (#) sign at the beginning of the line. You may or may not have to pass some configuration information here such as the IO port and/or IRQ of the NIC.

Hope this helps.

Last edited by rioguia; 07-10-2002 at 12:41 PM.
 
  


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