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Moved: This thread is more suitable in Linux-Newbie and has been moved accordingly to help your thread/question get the exposure it deserves.
It'd be helpful to read the error message you get, but it's likely that the reason is some kind of an authorization problem. Check if you should have the authorization box checked, if the server uses SSL, TLS or none. Kmail can check server capabilities, so it may be useful to use that option.
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