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Jayla 08-25-2009 03:56 AM
Mouse freezes
 
Hello,

I reported this issue a few months back, and have been taking the "grin and bear it" approach for some time, hoping that some system updates over time would correct the issue, but I have to say I'm becoming tired of the same issue

If I run anything resource hungry, such as an application in WINE, or even a native linux game, or something in the GIMP that requires some "power", my mouse freezes. The cursor will not move, and none of the buttons work.

The mouse is a wireless logitech USB mouse.

My keyboard(usb), wireless drives(usb), ipod(usb) all continue to work perfectly normal.

I have tried plugging the mouse into a different USB, no joy.

I've found the following in /var/log/message

Code:
Aug 25 09:36:23 nevada kernel: [ 3723.740443] hald-addon-st D 0000000000000000    0  2824  2736                                                               
Aug 25 09:36:23 nevada kernel: [ 3723.740445]  ffff8800be427978 0000000000000082 ffffffff80a6d900 ffffffff80a6d900                                               
Aug 25 09:36:23 nevada kernel: [ 3723.740448]  ffffffff80a6d900 ffffffff80a6d900 ffffffff80a6d900 ffffffff80a6d900                                               
Aug 25 09:36:23 nevada kernel: [ 3723.740451]  ffffffff80a6d900 ffffffff80a6d900 ffff8800bd82d980 ffff8800bcde5980                                               
Aug 25 09:36:23 nevada kernel: [ 3723.740453] Call Trace:                                                                                                       
Aug 25 09:36:23 nevada kernel: [ 3723.740456]  [<ffffffff8069ccb5>] schedule_timeout+0x95/0xd0                                                                   
Aug 25 09:36:23 nevada kernel: [ 3723.740458]  [<ffffffff80418877>] ? kobject_put+0x27/0x60                                                                     
Aug 25 09:36:23 nevada kernel: [ 3723.740461]  [<ffffffff8069e471>] ? _spin_lock_irq+0x11/0x20                                                                   
Aug 25 09:36:23 nevada kernel: [ 3723.740463]  [<ffffffff804d9104>] ? scsi_request_fn+0xf4/0x580                                                                 
Aug 25 09:36:23 nevada kernel: [ 3723.740466]  [<ffffffff8069ca60>] wait_for_common+0xd0/0x1b0                                                                   
Aug 25 09:36:23 nevada kernel: [ 3723.740468]  [<ffffffff8024a580>] ? default_wake_function+0x0/0x10                                                             
Aug 25 09:36:23 nevada kernel: [ 3723.740471]  [<ffffffff8040572b>] ? __generic_unplug_device+0x2b/0x40                                                         
Aug 25 09:36:23 nevada kernel: [ 3723.740474]  [<ffffffff8069cbd8>] wait_for_completion+0x18/0x20                                                               
Aug 25 09:36:23 nevada kernel: [ 3723.740477]  [<ffffffff8040a2e6>] blk_execute_rq+0x66/0xb0                                                                     
Aug 25 09:36:23 nevada kernel: [ 3723.740479]  [<ffffffff8026be60>] ? hrtimer_wakeup+0x0/0x30                                                                   
Aug 25 09:36:23 nevada kernel: [ 3723.740481]  [<ffffffff804d8362>] scsi_execute+0xf2/0x140                                                                     
Aug 25 09:36:23 nevada kernel: [ 3723.740484]  [<ffffffff804d96e5>] scsi_execute_req+0x85/0xf0                                                                   
Aug 25 09:36:23 nevada kernel: [ 3723.740486]  [<ffffffff804d97ec>] scsi_test_unit_ready+0x9c/0x160                                                             
Aug 25 09:36:23 nevada kernel: [ 3723.740489]  [<ffffffff804e2657>] sd_media_changed+0x157/0x210                                                                 
Aug 25 09:36:23 nevada kernel: [ 3723.740491]  [<ffffffff803126be>] check_disk_change+0x2e/0x70                                                                 
Aug 25 09:36:23 nevada kernel: [ 3723.740493]  [<ffffffff804e23b0>] sd_open+0xa0/0x1d0                                                                           
Aug 25 09:36:23 nevada kernel: [ 3723.740496]  [<ffffffff803130da>] __blkdev_get+0x18a/0x340                                                                     
Aug 25 09:36:23 nevada kernel: [ 3723.740498]  [<ffffffff802f15fc>] ? path_put+0x2c/0x40                                                                         
Aug 25 09:36:23 nevada kernel: [ 3723.740500]  [<ffffffff8031329b>] blkdev_get+0xb/0x10                                                                         
Aug 25 09:36:23 nevada kernel: [ 3723.740502]  [<ffffffff803135bc>] blkdev_open+0x6c/0xc0                                                                       
Aug 25 09:36:23 nevada kernel: [ 3723.740505]  [<ffffffff802e5908>] __dentry_open+0xd8/0x2d0                                                                     
Aug 25 09:36:23 nevada kernel: [ 3723.740507]  [<ffffffff80313550>] ? blkdev_open+0x0/0xc0                                                                       
Aug 25 09:36:23 nevada kernel: [ 3723.740509]  [<ffffffff802e5be4>] nameidata_to_filp+0x44/0x60                                                                 
Aug 25 09:36:23 nevada kernel: [ 3723.740512]  [<ffffffff802f4c8e>] do_filp_open+0x20e/0x930                                                                     
Aug 25 09:36:23 nevada kernel: [ 3723.740514]  [<ffffffff802e1fb5>] ? unfreeze_slab+0x85/0xd0                                                                   
Aug 25 09:36:23 nevada kernel: [ 3723.740517]  [<ffffffff8069e569>] ? _spin_lock+0x9/0x10                                                                       
Aug 25 09:36:23 nevada kernel: [ 3723.740519]  [<ffffffff802df062>] ? add_partial+0x52/0x90                                                                     
Aug 25 09:36:23 nevada kernel: [ 3723.740521]  [<ffffffff802f149f>] ? getname+0x2f/0xb0                                                                         
Aug 25 09:36:23 nevada kernel: [ 3723.740523]  [<ffffffff8041fe1c>] ? strncpy_from_user+0x4c/0x80                                                               
Aug 25 09:36:23 nevada kernel: [ 3723.740525]  [<ffffffff8069e569>] ? _spin_lock+0x9/0x10                                                                       
Aug 25 09:36:23 nevada kernel: [ 3723.740528]  [<ffffffff802ff0b1>] ? alloc_fd+0x121/0x150                                                                       
Aug 25 09:36:23 nevada kernel: [ 3723.740530]  [<ffffffff802e5711>] do_sys_open+0x81/0x150                                                                       
Aug 25 09:36:23 nevada kernel: [ 3723.740533]  [<ffffffff802e580b>] sys_open+0x1b/0x20                                                                           
Aug 25 09:36:23 nevada kernel: [ 3723.740535]  [<ffffffff8021253a>] system_call_fastpath+0x16/0x1b                                                               
Aug 25 09:36:50 nevada kernel: [ 3750.257152] usb 1-8: USB disconnect, address 5                                                                                 
Aug 25 09:36:50 nevada kernel: [ 3750.257155] usb 1-8.1: USB disconnect, address 6                                                                               
Aug 25 09:36:52 nevada kernel: [ 3752.956050] usb 1-8: new high speed USB device using ehci_hcd and address 7                                                   
Aug 25 09:36:52 nevada kernel: [ 3753.143907] usb 1-8: configuration #1 chosen from 1 choice                                                                     
Aug 25 09:36:52 nevada kernel: [ 3753.144302] hub 1-8:1.0: USB hub found                                                                                         
Aug 25 09:36:52 nevada kernel: [ 3753.144989] hub 1-8:1.0: 4 ports detected                                                                                     
Aug 25 09:36:53 nevada kernel: [ 3753.433289] usb 1-8.1: new high speed USB device using ehci_hcd and address 8                                                 
Aug 25 09:36:53 nevada kernel: [ 3753.585639] usb 1-8.1: configuration #1 chosen from 1 choice                                                                   
Aug 25 09:36:53 nevada kernel: [ 3753.587084] hub 1-8.1:1.0: USB hub found                                                                                       
Aug 25 09:36:53 nevada kernel: [ 3753.587885] hub 1-8.1:1.0: 4 ports detected                                                                                   
Aug 25 09:37:13 nevada kernel: [ 3773.570170] usb 1-7: USB disconnect, address 4                                                                                 
Aug 25 09:37:15 nevada kernel: [ 3775.993437] usb 1-8: reset high speed USB device using ehci_hcd and address 7                                                 
Aug 25 09:37:16 nevada kernel: [ 3776.426776] usb 1-8.1: reset high speed USB device using ehci_hcd and address 8                                               
Aug 25 09:37:19 nevada kernel: [ 3779.184252] usb 1-7: new high speed USB device using ehci_hcd and address 9                                                   
Aug 25 09:37:19 nevada kernel: [ 3779.380299] usb 1-7: configuration #1 chosen from 1 choice                                                                     
Aug 25 09:37:19 nevada kernel: [ 3779.466057] scsi8 : SCSI emulation for USB Mass Storage devices                                                               
Aug 25 09:37:24 nevada kernel: [ 3784.483417] scsi 8:0:0:0: Direct-Access    Seagate  FreeAgentDesktop 100F PQ: 0 ANSI: 4                                       
Aug 25 09:37:24 nevada kernel: [ 3784.660596] usb 2-2: USB disconnect, address 2                                                                                 
Aug 25 09:37:31 nevada kernel: [ 3792.069175] sd 8:0:0:0: [sdh] 1465149168 512-byte hardware sectors: (750 GB/698 GiB)                                           
Aug 25 09:37:31 nevada kernel: [ 3792.070775] sd 8:0:0:0: [sdh] Write Protect is off                                                                             
Aug 25 09:37:31 nevada kernel: [ 3792.076658] sd 8:0:0:0: [sdh] 1465149168 512-byte hardware sectors: (750 GB/698 GiB)                                           
Aug 25 09:37:31 nevada kernel: [ 3792.078148] sd 8:0:0:0: [sdh] Write Protect is off                                                                             
Aug 25 09:37:31 nevada kernel: [ 3792.078160]  sdh: sdh1                                                                                                         
Aug 25 09:37:31 nevada kernel: [ 3792.082104] sd 8:0:0:0: [sdh] Attached SCSI disk                                                                               
Aug 25 09:37:31 nevada kernel: [ 3792.082176] sd 8:0:0:0: Attached scsi generic sg3 type 0                                                                       
Aug 25 09:39:50 nevada syslogd 1.5.0#5ubuntu3: restart.
This doesn't really give any indication to what went wrong, although you can see that I pulled everything out and tried re-connecting.

Is there anything I can do to stop this? I was hoping that if a USB device fails, you could just re-connect it and it should load straight up

I am on kubuntu 9.04. System is fully up to date as of yesterday

Please! someone must have had this problem too!

Thanks

widda 08-25-2009 05:34 AM
Yes, I have that symptom, tho mine's a Dell laptop,old, using mousepad.
I have noticed it often happens minutes after the overhead warm air vent comes on!
Sometimes I can get some action back by jumping from element to element with Tab, and hitting Enter or Backspace.
Apart from that, it's the Off button.

I'm still impressed you knew to look in /var, good luck

widda 08-25-2009 05:36 AM
oh, that was a 2005 problem, I guess time has healed that one, oops:doh:

widda 08-25-2009 05:39 AM
O no, 2005 was reg.member date.:doh::doh:
No wonder I'm a wee bit slow on the linux learning ,I'm a wee bit slow.

Jayla 08-25-2009 06:28 AM
lol widda, yeah I'm a "casual" linux user :P


And yes, mine does exactly the same...fan speeds up, gets noisy, mouse dies..

malekmustaq 08-25-2009 06:48 AM
Jayla,

With that information alone it is unclear whether anyone could pinpoint which is to be done. Please furnish us what returns with these commands:

Toggle your mouse On/Off, then get report from this--

root@host-# dmesg | tail

or just # dmesg <Enter> [post result here]

Also post here these reports:

root@host-# lsusb
root@host-# cat /proc/bus/usb/devices
--------------

If we can pinpoint which node your mouse is using we still need to resolve many things, possible issues could arise from these angles:

IRQ contention [this is suspect]
DBUS rule [another possibility]
udev [is another]
bluetooth [I assume wireless device broadcast uses this band]
--------------

This one is very difficult for me. But when reports are posted here I'm quite hopeful advanced users will come in to help us.

So do it.

Jayla 08-26-2009 01:19 PM
Hello,

Here is my reply to the commands that you requested


dmesg :
Code:
[  45.844851] EXT3-fs: INFO: recovery required on readonly filesystem.
[  45.844853] EXT3-fs: write access will be enabled during recovery.
[  47.325927] kjournald starting.  Commit interval 5 seconds
[  47.325942] EXT3-fs: recovery complete.
[  47.326264] EXT3-fs: mounted filesystem with ordered data mode.
[  52.802561] udev: starting version 141
[  53.015567] parport_pc 00:0a: reported by Plug and Play ACPI
[  53.015620] parport0: PC-style at 0x378, irq 7 [PCSPP,TRISTATE]
[  53.819504] nvidia: module license 'NVIDIA' taints kernel.
[  54.075328] i2c-adapter i2c-0: nForce2 SMBus adapter at 0x1c00
[  54.075363] i2c-adapter i2c-1: nForce2 SMBus adapter at 0x1c40
[  54.081035] ACPI: PCI Interrupt Link [APC5] enabled at IRQ 16
[  54.081048] nvidia 0000:03:00.0: PCI INT A -> Link[APC5] -> GSI 16 (level, low) -> IRQ 16
[  54.081055] nvidia 0000:03:00.0: setting latency timer to 64
[  54.082290] NVRM: loading NVIDIA UNIX x86_64 Kernel Module  180.44  Tue Mar 24 05:46:32 PST 2009
[  54.275659] input: PC Speaker as /devices/platform/pcspkr/input/input5
[  54.470205] ppdev: user-space parallel port driver
[  54.492758] acer-wmi: Acer Laptop ACPI-WMI Extras
[  54.492767] acer-wmi: No or unsupported WMI interface, unable to load
[  54.577222] synaptics was reset on resume, see synaptics_resume_reset if you have trouble on resume
[  54.642329] ACPI: PCI Interrupt Link [APCJ] enabled at IRQ 22
[  54.642334] Intel ICH 0000:00:10.2: PCI INT C -> Link[APCJ] -> GSI 22 (level, low) -> IRQ 22
[  54.642474] Intel ICH 0000:00:10.2: setting latency timer to 64
[  54.964030] intel8x0_measure_ac97_clock: measured 54721 usecs
[  54.964032] intel8x0: clocking to 46904
[  55.088565] lp0: using parport0 (interrupt-driven).
[  55.095361] logips2pp: Detected unknown logitech mouse model 127
[  55.197201] Adding 979892k swap on /dev/sda5.  Priority:-1 extents:1 across:979892k
[  55.462793] EXT3 FS on sda6, internal journal
[  55.585132] input: ImExPS/2 Logitech Explorer Mouse as /devices/platform/i8042/serio1/input/input6
[  57.491475] kjournald starting.  Commit interval 5 seconds
[  57.491673] EXT3 FS on sda7, internal journal
[  57.491678] EXT3-fs: mounted filesystem with ordered data mode.
[  57.703358] type=1505 audit(1251310418.886:2): operation="profile_load" name="/sbin/dhclient-script" name2="default" pid=2334
[  57.703504] type=1505 audit(1251310418.886:3): operation="profile_load" name="/sbin/dhclient3" name2="default" pid=2334
[  57.703545] type=1505 audit(1251310418.886:4): operation="profile_load" name="/usr/lib/NetworkManager/nm-dhcp-client.action" name2="default" pid=2334
[  57.703584] type=1505 audit(1251310418.886:5): operation="profile_load" name="/usr/lib/connman/scripts/dhclient-script" name2="default" pid=2334
[  57.824506] type=1505 audit(1251310419.010:6): operation="profile_load" name="/usr/lib/cups/backend/cups-pdf" name2="default" pid=2339
[  57.824688] type=1505 audit(1251310419.010:7): operation="profile_load" name="/usr/sbin/cupsd" name2="default" pid=2339
[  57.852610] type=1505 audit(1251310419.038:8): operation="profile_load" name="/usr/sbin/tcpdump" name2="default" pid=2343
[  61.626497] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[  61.626499] Bluetooth: BNEP filters: protocol multicast
[  61.673968] Bridge firewalling registered
[  72.980285] CPU0 attaching NULL sched-domain.
[  72.996087] CPU0 attaching NULL sched-domain.
[  73.092030] Clocksource tsc unstable (delta = -150346079 ns)
[  76.752025] eth0: no IPv6 routers present

lsusb
Code:
Bus 001 Device 006: ID 05e3:0605 Genesys Logic, Inc. USB 2.0 Hub [ednet]
Bus 001 Device 005: ID 05e3:0605 Genesys Logic, Inc. USB 2.0 Hub [ednet]
Bus 001 Device 004: ID 0bc2:3000 Seagate RSS LLC
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 058f:9360 Alcor Micro Corp. 8-in-1 Media Card Reader
Bus 002 Device 002: ID 046d:c50e Logitech, Inc. MX-1000 Cordless Mouse Receiver
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

the last command, cat /proc/bus/usb/device, I don't have such directory on kubuntu 9.04. I have /proc/bus/usb, but that is empty

Any ideas?

Also, other than var/log/message, what other logs may this issue be logged to?

Many thanks

Jayla 08-26-2009 01:46 PM
Many apologies, my mouse is actually PS/2 not USB

Not sure if that makes the problem easier/harder to diagnose and correct

Thanks


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