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Old 04-19-2014, 12:00 PM   #1
AlexBB
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MFC-7360N cannot print


Hi there,

My environment is: Windows 7==>Oracle Virtual Box==>Ubuntu 12.04

I have Brother's MFC-7360N installed and it works fine with Windows 7 host. When I try to print something on/from Ubuntu I can see how "Print" display comes up with MFC-7360N printer "listed" among the printers (as a matter of fact it is the sole printer). However it does not print. The printer itself does not respond and does not light any signals.

I believe I tried to download and install Brother's driver a few times, every time getting confused because they have so many options but perhaps it does not really matter now since the printer is listed in there.

What is the problem?

Thanks, - Alex

Last edited by AlexBB; 04-20-2014 at 03:00 PM.
 
Old 04-19-2014, 09:38 PM   #2
allend
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Is the printer connected via USB or ethernet? Has VirtualBox been set up to handle the connection type?

Is the Ubuntu 12.4 a 64bit architecture? If so, has the 32bit compatibility been installed as? http://support.brother.com/g/s/id/li...en&redirect=on

A possible alternative to printing directly is to make the printer a shared printer under Windows 7 and then make that printer available to the Ubuntu guest as an SMB printer using Samba.
 
Old 04-20-2014, 10:54 AM   #3
AlexBB
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Ubuntu is 32; Windows 7 is 64. The connection to the printer is USB. The answers to other questions is most likely NO.

I appreciate the suggestions and will try to follow.

Thank you, - Alex

P.S. I just followed the link. I found the printer and read the list of distros it supports. Ubuntu is there but a previous version. The implication is that the printer has been tested with those distros, it does not imply that the ones that are excluded cannot work or will not work.

Last edited by AlexBB; 04-20-2014 at 11:03 AM.
 
Old 04-20-2014, 12:54 PM   #4
AlexBB
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Well, your post, allend has inspired me to look elsewhere. I checked the VirtualBox and was able to install a "filter" for the Brother USB connection. I don't know what good it did but the "filter" is now there. I made the printer shared in the host OS (Windows 7), I also ran one of the commands your website recommends. The command ran successfully as I can tell. I restarted the VirtualBox.

The printer still is not working.

Thanks, - Alex

Last edited by AlexBB; 04-20-2014 at 01:12 PM.
 
Old 04-20-2014, 01:28 PM   #5
AlexBB
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I also found that I can define the host OS printer as a shared folder in Virtual Box and I did. The printer still is not working.
 
Old 04-20-2014, 01:44 PM   #6
allend
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If the Ubuntu is 32bit then you do not have to worry about 32bit compatibility.
USB connections can be a problem, especially if a USB 3.0 socket is being used.

I suggest trying a networking solution.
https://wiki.archlinux.org/index.php...-_Linux_client
 
Old 04-20-2014, 02:32 PM   #7
AlexBB
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It is USB-2. It seems to me I've exhausted all USB options as far as I can see. I wonder if printers especially Brother's work with Ubuntu at all.
 
Old 04-20-2014, 02:53 PM   #8
allend
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Quote:
I wonder if printers especially Brother's work with Ubuntu at all.
According to http://support.brother.com/g/s/id/li...en&redirect=on support for the printer driver (lpr driver and cupswrapper driver) for your MFC-7360N has been evaluated on
Quote:
Redhat9(32bit), Fedora11(32bit/64bit), Fedora12(32bit/64bit), openSuSE11.2(32bit), Mandriva2010(32bit), Debian4.0r8(32bit), Debian5.04(32bit), Ubuntu9.10(32bit), Ubuntu10.04(32bit/64bit), EeePC4G(32bit), EeePC1000H(32bit)
 
Old 04-20-2014, 03:03 PM   #9
AlexBB
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You are correct. I actually read that paragraph. But my Ubuntu is 12.04. It is not there. There might be other differences. For me Ubuntu us a VM, perhaps they installed those OS's as hosts. You never know. The last thing I haven't done yet is to reboot my host. Will do it soon.

Last edited by AlexBB; 04-20-2014 at 03:04 PM.
 
Old 04-20-2014, 04:17 PM   #10
AlexBB
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I just ran lpc status command in the terminal. This is what I got:

$ lpc status

MFC-7360N:
printer is on device 'http' speed -1
queuing is enabled
printing is enabled
25 entries
daemon present

The printer is NOT working even after I rebooted the machine itself (Windows 7 host). 25 entries are undoubtedly the attempted jobs I sent to the printer.

Last edited by AlexBB; 04-20-2014 at 04:19 PM.
 
Old 04-20-2014, 07:22 PM   #11
michaelk
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Not sure how the have USB devices or network configured for the guests.

You could configure your Ubuntu guest to use a bridge network if not already done then share the printer in windows then add the printer via samba.
 
  


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