Linux RHE4 Java Applet Failed to Load When Loading Web Interface
Hi,
I am accessing Brightstore Arcserve CA through the web interface. To do this I just enter the linux server IP followed by the port number and it loads CA on internet explorer 6. I do this on a Windows computer. This works fine for one of the linux servers, but if I load a different linux server the same method just a different IP it comes up with this error 'Java Applet Failed to Load' I clicked on details and it loaded this; Java Plug-in 1.5.0_09 Using JRE version 1.5.0_09 Java HotSpot(TM) Client VM User home directory = C:\Documents and Settings\jennie.kingsland ---------------------------------------------------- c: clear console window f: finalize objects on finalization queue g: garbage collect h: display this help message l: dump classloader list m: print memory usage o: trigger logging p: reload proxy configuration q: hide console r: reload policy configuration s: dump system and deployment properties t: dump thread list v: dump thread stack x: clear classloader cache 0-5: set trace level to <n> ---------------------------------------------------- java.lang.NullPointerException at cai.arcserve.mmoadmin.MMOAdmin.GetPrimaryHostName(Unknown Source) at cai.arcserve.mmoadmin.MMOAdmin.init(Unknown Source) at sun.applet.AppletPanel.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Is this something on the server side? I pressume it is if I can load the other linux server fine without this error. How do I resolve this? Is java not installed on the linux machine? How do I check if java is installed and correctly configured? I am not sure which command to use or where to go from here? I have searched Google but unfortunately cannot find an answer to my problem. Thanks Jennie |
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they are both running RHE4 they are both running arcserve
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SOMETHING is obviously different between the boxes....and again...have you contacted Arcserve?? |
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