I was told that I need to do a linux dump on my audio card in order to get the necessary information.
I think what they mean by dump, is the output from a given command to the screen. If you give the command listed above lspci
it will print or dump the output to your monitor.
Check to see that the volume is turned up, in a terminal window type alsamixer
check the master volume, you raise or lower the volume with the up/down arrow keys. To exit the program press the Esc key. If the volume is up you may need to configure the card with the alsa-configuration utility in a terminal type alsaconf
and follow the instructions. If that doesn't work post back.