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Old 05-17-2009, 05:53 AM   #31
daniell
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Quote:
Originally Posted by jay73 View Post
No idea but there have been similar reports involving certain brands of network card. It would appear that windows does "something" to certain pieces of hardware that Linux does not like, so when a distro is confronted with that awkwardly configured hardware, it either fails to detect it or returns it to default settings, which then makes windows pissed off, too. It would be weird, though, if this were really the case. HP is quite a respected name when it comes to printing on Linux.
Jay I don't understand. This printer is not on a network.
Does the printer itself hold and information?
 
Old 05-17-2009, 06:32 AM   #32
daniell
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Originally Posted by mickza View Post
Try removing (the Mark for Complete Removal option) and then reinstalling the hplip package under SYSTEM > ADMINISTRATION > SYNAPTIC PACKAGE MANAGER. Then power off the HP1020, reboot ubuntu and, when it is up. power up the printer.

Do you get a new hardware / printer message?
Please elaborate. What is the "Mark for complete Removal Option"?
 
Old 05-17-2009, 08:28 AM   #33
mickza
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See attachment - clicking on the square box next to hplip opens a sub menu, complete removal is the last option.
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Old 05-17-2009, 08:59 AM   #34
daniell
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Printing In Ubuntu, But Still a Mystery

When I turn the printer on and off(cut power off and then on)it will print without a problem. Someone please explain to me what is going on.
Does the printer have a memory?
 
Old 05-17-2009, 09:11 AM   #35
pixellany
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Quote:
Originally Posted by daniell View Post
When I turn the printer on and off(cut power off and then on)it will print without a problem. Someone please explain to me what is going on.
Does the printer have a memory?
Yes

But first: You have been on quite a rooler-coaster here, and I'm glad to see that you are getting somewhere. Could you please summarize the current status?---eg:
  • Which driver did you wind up using?
  • What sequence of events stops the printer from working?
  • What kind of documents cause trouble?
  • Are there document types that do NOT cause trouble?
  • When it does stop, can you get it going by cancelling all the print jobs?

What can and does happen is that the printer memory gets filled up by something the printer cannot print. That gets fixed by cycling the power.
 
Old 05-17-2009, 09:13 AM   #36
pixellany
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PS:

In general---not just for this member: Printing on Windows machines is always trouble-free. True or False?
 
Old 05-17-2009, 09:22 AM   #37
daniell
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Originally Posted by pixellany View Post
Yes

But first: You have been on quite a rooler-coaster here, and I'm glad to see that you are getting somewhere. Could you please summarize the current status?---eg:
  • Which driver did you wind up using?
  • What sequence of events stops the printer from working?
  • What kind of documents cause trouble?
  • Are there document types that do NOT cause trouble?
  • When it does stop, can you get it going by cancelling all the print jobs?

What can and does happen is that the printer memory gets filled up by something the printer cannot print. That gets fixed by cycling the power.
I am ashamed to say that I really do not know what I am doing. I feel like a blind man stumbling down the street.
I let the Ubuntu do everything for me.
I first booted up in Vista. The printer was working.
I then re-booted and went to Ubuntu.
I turned off and then on.
When I hit new, the printer was immediately detected.
Previous to turning power off and then on, the printer was not detected.
I just let Ubuntu find the driver for me.
Cancelling print jobs did nothing to improve the situation.
I am currently in Ubuntu, and the printer continues to function.
Sorry I could not be more concise.
 
Old 05-17-2009, 09:27 AM   #38
pixellany
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So---if it is working, then we are all happy.....

If it stops again, try to answer as many of my questions as you can---more generally, tell us all the relevant circumstances.
 
Old 05-17-2009, 09:51 AM   #39
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daniell:

You should try configure every possible device listed in the stab. That's how I did it installing printers on Ubuntu and Mint.

Another clue: try google if there are hacks provided by other hplaserjet1020 users before you. Generally speaking, HP has good support on open software systems (Linux) than Canon. You should be able to make it run. Give time to reading instructions on Linux based driver documentation, as well as the websites; it could be that you have only missed something important. Tell you, installing canon ip1300 printer is one of the most difficult to Linux user, yet by little patience and industry to reading I was able to make it run on my pc's: how I did it? I used a driver for ip2200 and made slight hacks on pointers provided by some linux hackers in the web. That's how I did it. Maybe you can do it that way too. Although, HP is Linux friendly and should have been far easier than that.

Hope this helps.

Goodluck.
 
Old 05-17-2009, 10:36 AM   #40
mickza
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Looking back over the original posts (I came in midway) I have a sneaking suspicion that if you had power cycled the printer after installing ubuntu it would have worked straight off.

The HP1020 is a winprint unit meaning that the host OS (Windows or Linux) has to do the majority of the print processing. This makes for cheap printers for use on Windows systems but creates problems on Linux. HP have committed to Linux by developing the HPLIP backend which serves the same purpose and normally ensures a smooth installation. It would seem in this case that there are differences in the way the different backends configure the physical printer which can stymie the detection procedures. This means that you will have to power cycle whenever you boot into the other OS.

The standard help desk mantra for any type of appliance problem (smoke, noise etc) obviously applied here - ¨and if you switch it off and back on?¨.

Last edited by mickza; 05-17-2009 at 10:46 AM.
 
Old 05-17-2009, 10:46 AM   #41
pixellany
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Quote:
Originally Posted by malekmustaq View Post
daniell:You should try configure every possible device listed in the stab.
I don't understand what you are saying here.....what is "the stab"?
 
Old 05-17-2009, 10:49 AM   #42
pixellany
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Quote:
Originally Posted by mickza View Post
This means that you will have to power cycle whenever you boot into the other OS.
Bingo---the solution is obvious!! I don't know how I missed it.....

Don't use the "other OS".....
 
Old 05-18-2009, 07:35 AM   #43
malekmustaq
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pixellany:

I was in a hurry getting late for an appointment I missed the usual rule of clarity to the reader. Sorry. Anyways Daniell may have already solved the problem.

Thanks.
 
  


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