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Old 09-21-2006, 12:16 PM   #1
kryptonman
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Registered: Sep 2006
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Question Kubuntu linux tiscal dialup Authentication


Hello All,

I am very new to Linux bit not to IT, recently I have installed Kubuntu linux 6.03 i believe, the install went well but one problem, my modem dials out and handshakes with the Tiscali server but my details are not authenticated. I did browse another thread with exactly the same problem but I cannot locate it now.

Just woundering if I have done something very basic wrong, I have checked Tiscali site for the linux settings etc.

Thanks
Krytonman

Last edited by kryptonman; 09-21-2006 at 12:18 PM.
 
Old 09-21-2006, 12:43 PM   #2
arochester
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You don't say what the results of searching the Tiscali site were.

Have you followed to the letter the instructions for setting up KPPP at http://www.tiscali.co.uk/help/connec...inux_kppp.html

Particularly make sure that your full email address appears at the front eg "john.smith@tiscali.co.uk" and that your password is correct and in the correct case.
 
Old 09-22-2006, 04:04 AM   #3
kryptonman
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Kubuntu linux tiscal dialup Authentication

Apologies , I have been through the ISP's instructions and modem dials out and appears to connect to the server, the problem appears to be in the authentication, as when you view the log for KPPP it displays the progress, when the ISP is checking the username and pasword it fails.

I have also used another windows pc to log on in windows so there are no problems with the ISP and my credentials.
 
Old 09-22-2006, 05:23 AM   #4
arochester
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I use Kubuntu and have Tiscali broadband.

You can email Tiscali free for technical support at http://www.tiscali.co.uk/aboutus/con...ch_advice.html

They may be able to help you
 
Old 09-22-2006, 07:49 AM   #5
ethics
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Quote:
Originally Posted by arochester
I use Kubuntu and have Tiscali broadband.

You can email Tiscali free for technical support at http://www.tiscali.co.uk/aboutus/con...ch_advice.html

They may be able to help you
I doubt it, i called them about possible traffic shaping and port throttling, they swore blind they don't do it, a few managers later admitted it and gave me an email address for their FU policy peeps, funnily enough everyone who had blaintantly lied to me wasn't available for a 'chat'.

And their tier 2 tech told me bittorrent was illegal everywhere, i called him a few names, told him it was for linux distros and he hung up, absolutly RUBBISH for customer servuce, But their monthly allowance is better than most.

as far as your problem, is kppp trying to use some sort of encryption or authentication method the server doesnt support?
 
  


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