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Old 07-04-2002, 09:01 AM   #1
rogleale
LQ Newbie
 
Registered: May 2002
Location: france
Distribution: Suse Pro 9.0
Posts: 15

Rep: Reputation: 0
KMail error


Hi All,

Gave up on Suse, installed Mandrake 8.2. Perfect ! ! !
My one problem is e-mail. I set up my accounts in KMail with all the correct details, but when I click 'Check Mail' I get a succession of error messages, one for each account, "Error - connecting to . . . ". I have checked all the man pages, and the KMail handbook but I can't find an answer for this. KMail is not even trying to connect because the kppp icon doesn't show an attempt, and the error messages are instantaneous. Can anybody help please?

Roger Leale
 
Old 07-04-2002, 04:52 PM   #2
Mara
Moderator
 
Registered: Feb 2002
Location: Grenoble
Distribution: Debian
Posts: 9,568

Rep: Reputation: 164Reputation: 164
1) Check if you're connected. Run a terminal and
ping -c 4 www.linuxquestions.org
If you get numbers, you're conected.
2) Then ping one of your mail servers.
3) If you can ping, it's Kmail settings problem. Look if the adresses you entered into the configuration are 100% correct.
4) If you still cannot connect, run another mail program (the one from Mozilla or Pan or...) and see if it works.
 
Old 07-05-2002, 05:44 AM   #3
rogleale
LQ Newbie
 
Registered: May 2002
Location: france
Distribution: Suse Pro 9.0
Posts: 15

Original Poster
Rep: Reputation: 0
KMail problem

Hi All,

Thanks for your reply Mara. I am connected, I can surf, and I am writing this in Mandrake.
I still get the same error messages in KMail, I tried Mozilla Messenger too,
but it is the same problem, unable to connect to server. I am connected to Linux Questions using Konqueror, but I can't connect using Mozilla, to any address. If I try to get to Linux Questions using Mozilla it tells me "www.linuxquestions.org could not be found - please check the name and try again".
This is the same for all addresses using Mozilla.

These programmes are making no attempt to connect, if they did the kppp icon would blink and the connections details would show an attempt. What can I try next?

Roger
 
Old 07-05-2002, 08:03 AM   #4
Mara
Moderator
 
Registered: Feb 2002
Location: Grenoble
Distribution: Debian
Posts: 9,568

Rep: Reputation: 164Reputation: 164
It looks your connection is not configured well (it looks only KDE progs can use it, even not all of them). Look into your /etc/resolv.conf file. It should not be empty. There should be lines
nameserver IP number
If they aren't open KPPP, click on your connection, choose "Edit", then "DNS" and copy the adresses you have in the "DNS Address list" into /etc/resolv.conf, each in separate line with "nameserver" before the number.
 
  


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