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Old 03-22-2012, 10:42 AM   #1
linuxnewb1289
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Issue with adding a printer to Red Hat Enterprise


Hello all,
I have taken over a Red Hat Server (Yay me). We currently use it for Oracle. Within Oracle we allow users to select printers from our Windows based print server (2008). We currently have two printers installed and they work fine. I have researched and tried to install a third printer on Red Hat with no luck. Here is what I am doing, (Prepare for wall of text)I go into System > Administration > printing > New Printer > I select Windows Printer via Samba > I verify and it shows accesible > I try to print a test page and it hangs until I cancel the page then the state reverts to stopped after I refresh. I then have to enable it again to get it to idle. Can anyone show me the path?

Thanks.
 
Old 03-22-2012, 12:59 PM   #2
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You may want to try using the cups webinterface instead of whatever
gooey tool redhat provided.

http://<server_name>:631
 
Old 03-22-2012, 01:03 PM   #3
linuxnewb1289
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Thank you for your responce. I have tried to use the cups interface but I am still unable to get the printer working correctly.
 
Old 03-22-2012, 01:29 PM   #4
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How does the new printer differ from the pre-existing ones?
Is there a difference between the three on the windows end?
Are there entries for the other two in your RHEL machines smb.conf?
 
Old 03-22-2012, 01:50 PM   #5
linuxnewb1289
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Thank you Tinkster for your help.

How does the new printer differ from the pre-existing ones? Just by model. One is a HP CM4540 MFP which works fine. The one I want to add is a HP CM3530 MFP.

Is there a difference between the three on the windows end? Other than type no. They each have thier own driver. One for the CM4540 and One for the CM3530.

Are there entries for the other two in your RHEL machines smb.conf? No entries added.

Thank you.
 
Old 03-22-2012, 02:04 PM   #6
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Quote:
Originally Posted by linuxnewb1289 View Post
Quote:
Is there a difference between the three on the windows end?
Other than type no. They each have thier own driver. One for the CM4540 and One for the CM3530.
Sorry, I wasn't clear on that. Not from the driver perspective, from
the way they're shared. E.g., are the old ones explicitly permitting
access from the RHEL machine/the oracle user?
 
Old 03-22-2012, 02:23 PM   #7
linuxnewb1289
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No restrictions. I did take a look at thelocalhost:631 and for the printer in question there is an error message of "ERRDOS - ERRbadaccess (Invalid open mode.)opening remote spool Test Page" Any ideas?

Thanks.
 
Old 03-22-2012, 02:36 PM   #8
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I haven't encountered this myself in the past, but ... you should try a google
search for "CUPS ERRDOS - ERRbadaccess (Invalid open mode.)opening remote spool"

Lots of hits, some may have solutions.



Cheers,
Tink
 
Old 03-22-2012, 02:40 PM   #9
linuxnewb1289
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I have been down that long and lonely road, thats what lead me here.

Thanks for your help Tink.
 
Old 03-22-2012, 02:43 PM   #10
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So that problem is all over the net, and no solution out there?

I assume you already upped the debug level to debug2 in cupsd.conf?
 
  


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