I am confused, and don't want make any assumptions.
If nothing were set-up, and the modem is physically connected to the linux box, how are you talking to me?
Are we talking about an external modem? If so, give a make and model, so I can either look it up, if I'm not already familiar with it.
Again, the router, make and model.
My SMB router has a port for an external modem as well as a WAN (Wide Area Network--for plugging into a DSL or Cable modem). In my case the router will use both, with the modem as fail-over if the cable goes down. It also has a print-server. If yours provides these services, we may as well use them.
Your ISP also. (I don't want any personal information or anything. It's just that some, like mine, require a little work to get a good connection. Others don't need anything at all.)
My Internet Service Provider uses NT servers and require a little dial-up script. Apparently, the windows logon gives a more information than a Unix one. Sometimes the information is on their site, other times you have to get it from one the network guys--not the technical support people (They generally don't know anything about Linux or Unix or what specific information the server is expecting).
With more information, even if I can't get you connected up properly, I can give you the right questions to ask.
Last edited by Eqwatz; 11-13-2003 at 10:39 PM.