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Old 08-18-2016, 05:22 PM   #1
Belikewater
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Installing Peppermint on HP computer


I am trying to install Peppermint from USB on an HP computer.

I created several bootable USBs for different distros using the dd command after formating them to fat32.

They all work on my other computer, however on the HP machine it gives an error after I click install Pepperment:

Can not mount /dev/loop0

I am not sure if this is based on UEFI.

I do not know if this would make a difference but I was wondering if I could try to create USB with unetbootin, but not sure if that will just be same issue. Alternatively I was thinking ill buy some DVDs and try those, but I do not want to try DVDs if it may just be the same issue.

Any pointers would be great.

Thanks all!
 
Old 08-18-2016, 08:35 PM   #2
Belikewater
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I tried using unetbootin but got the same issue. I even made bootable for UEFI and pressed F9 and ran install but keeps failing to mount /dev/loop0.

Perhaps the only option is to boot via DVD?
 
Old 08-19-2016, 12:10 AM   #3
Ztcoracat
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Did you go into the BIOS and set your HP to boot to the USB port first?
Did you check the integrity of the .iso file?

If so it might be a UEFI issue.
If your HP is a UEFI machine you will have to go into the BIOS and disable the the secure boot.

-::-If BIOS is set to UEFI you need to install to the EFI partition /boot/efi instead of MBR. If UEFI is ‘disabled’ than installing to MBR is correct.-::-

If that doesn't work than you can try a DVD.
 
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Old 08-19-2016, 08:29 AM   #4
PCNetSpec
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Peppermint 6 respin (64bit), or Peppermint 7 (64bit) should not require the disabling of "Secureboot" on UEFI systems.

Will the Peppermint 7 (64bit) LiveUSB boot to a Live session if you choose "Try Peppermint" .. if so, will it install from the "Install Peppermint" icon on the desktop ?

I'm personally running Peppermint 7 on two HP Pavilion 15 laptops, and it installs perfectly in either UEFI or Legacy BIOS modes .. so I'd be more likely to suspect the LiveUSB creation method or ISO integrity.

[EDIT]

Disclosure - I'm a member of the Peppermint team.

Last edited by PCNetSpec; 08-19-2016 at 08:30 AM.
 
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Old 08-19-2016, 09:07 AM   #5
Belikewater
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I tried a live session but it gives the same error message of unable to mount /dev/loop0
Ive tried UEFI and BIOS. Still giving same error.

The USB-iso seems good because I was able to install Peppermint on a Toshiba laptop. I also created another bootable USB using DD command and that gives same error. Very strange. I could try DVDs today after work.

Edit: I also have tried other distros just to see if it would boot up, but no luck. All those other distros work on another laptop. Ex: I have Tails, Kali, crunchbang

Last edited by Belikewater; 08-19-2016 at 09:13 AM.
 
Old 08-19-2016, 10:31 AM   #6
hydrurga
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Have you used the same USB drive for all your failed installation attempts? I know it seems odd, but following the "switch out different components while keeping everything else the same" methodology, I would try another USB drive if I were you (use exactly the same ISO and load technique etc. that have you used previously).

Also, what is the full error message produced? Does it end at "Can not mount /dev/loop0" or is there any more error text after that?
 
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Old 08-19-2016, 02:07 PM   #7
Belikewater
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Ive tried another USB port and two different USB drives. I will capture the full message when I get home. Yea it is very odd, there is something I have to be doing wrong.
 
Old 08-19-2016, 07:09 PM   #8
Ztcoracat
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Quote:
Originally Posted by Belikewater View Post
Ive tried another USB port and two different USB drives. I will capture the full message when I get home. Yea it is very odd, there is something I have to be doing wrong.
I've have odd things like this happen too.

I have 2 usb flash drives and they are both 16 GB and 3.0.
My Vaio will only read one of them and my desktop will only read the other. (Verbatim brand)
Go figure.

What is the exact make and model of your HP? (I can go look up the specifications)
 
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Old 08-19-2016, 08:27 PM   #9
Belikewater
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I tried to install via DVD it gives same error
The full message is

(initramfs) mount: mounting /dev/loop0 on //filesystem.squashfs failed: No such device
Can not mount /dev/loop0 (/cdrom/casper/filesystem.squashfs) on //filesystem.squashfs

Model name is AMD e-450 APU with Radeon (tm) hd graphics

Thanks for the help everyone. There has to be some way to get it installed
 
Old 08-19-2016, 08:31 PM   #10
Ztcoracat
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Quote:
Model name is AMD e-450 APU with Radeon (tm) hd graphics
That's the CPU and GPU.
I need the model number

For example I have a Sony Vaio model # SD 2145 E Series.
 
Old 08-19-2016, 08:44 PM   #11
Belikewater
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oh my fault, does this help? Its from cat /proc/cpuinfo
Code:
processor	: 1
vendor_id	: AuthenticAMD
cpu family	: 20
model		: 2
model name	: AMD E-450 APU with Radeon(tm) HD Graphics
stepping	: 0
microcode	: 0x5000101
cpu MHz		: 825.000
cache size	: 512 KB
 
Old 08-19-2016, 08:57 PM   #12
Belikewater
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This is from sudo dmidecode | grep -A3 'System Information'
Code:
System Information
	Manufacturer: Hewlett-Packard
	Product Name: 120-1124
	Version:
 
Old 08-19-2016, 09:02 PM   #13
hydrurga
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Quote:
Originally Posted by Belikewater View Post
This is from sudo dmidecode | grep -A3 'System Information'
Code:
System Information
	Manufacturer: Hewlett-Packard
	Product Name: 120-1124
	Version:
http://h20564.www2.hp.com/hpsc/doc/p...r_na-c03340915
 
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Old 08-19-2016, 09:07 PM   #14
Belikewater
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even better hydrurga thank you for that
 
Old 08-19-2016, 09:28 PM   #15
Ztcoracat
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Did your pc come with a motherboard book?

I'm trying to find out if you have the UEFI BIOS or not:-

When the computer boots up it should show you what key to press to get into the BIOS. Next time your in the BIOS look at the top of the page it should say what BIOS you have.

Last edited by Ztcoracat; 08-19-2016 at 09:34 PM.
 
  


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