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Old 10-19-2003, 03:40 PM   #1
michapma
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Registered: Oct 2003
Location: Zürich
Distribution: Debian
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Installation problem: MS USB optical Intellimouse with SuSE 8.0


Hi everybody,

I have slowly been working to familiarize myself with GNU/Linux over the last couple of years, but not very regularly. So I'm not entirely new to Linux, but I'm still not used to doing much configuration, or working much with the command shells. I'm ready to learn in any case.

A couple of years ago I bought a computer and installed SuSE 7.1 and my Microsoft USB Intellimouse worked. I screwed it up after fooling around with it for a while by repartitioning and just let it go. Last summer I bought SuSE 8.0 but didn't install it until last weekend, after I bought a second hard-disk. I did manual install because I wanted to specify the partitions and it didn't support my graphics card off the bat. (GeForce4, but that's a different story. The screen is still rendered pretty badly.) I was a bit surprised to find that the mouse didn't work at all.

In the SuSE hardware database it lists the USB Intellimouse as problematic--not too surprising--but I had to ponder why it would work under 7.1 but not 8.0. All I can come up with is that the USB is not properly installed, or that it must have something to do with the motherboard (or both, they could obviously be related). After auto detection the mouse was shown as Intellimouse USB (or something similar) by YAST, but it didn't respond at all once KDE was brought up. I tried some different options using Sax2 but no go.

Can anyone help a novice with this probably common problem? I suppose I could make good on the SuSE support offer since I haven't registered it yet, but SuSE just generally doesn't seem to offer much in the way of help. Since I'm not in a great hurry I'd rather deal with folks on a forum.

Since it will probably be useful, here is my motherboard: MSI 648 Max-L motherboard (MS-6585), a Socket 478

I possibly should have mentioned that I booted Knoppix on the system from CD and it started KDE fine with great-looking graphics and normal mouse control, so I know it's not just the hardware. I also searched the forums first for existing threads and found that others had gotten their USB Intellimouse to run with SuSE 8.x so I reckon it's a fairly simple problem, hopefully with a simple answer. I wish SuSE had the auto-configuration of Knoppix!

Thanks,
Mike
 
Old 10-19-2003, 06:01 PM   #2
g00$e
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Hey Mike,

Problems with USB Intellimouse is a very common problem here and has been answered multiple times. Try a search on the forums and see what you can come up with and if you are still stuck let me know.

-g00$e
 
Old 10-20-2003, 05:18 AM   #3
michapma
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Hi goo$e,

As I mentioned I did this and found that others had their Intellimouse working in SuSE. Most of the questions I found with the search tool were with regard to getting the "Internet" buttons to work right. If you could just point me to one of the threads relevant to how to get one of these mice working in the first place I'd be glad to read that. I'll keep looking.

Thanks,
Mike
 
Old 10-20-2003, 05:38 AM   #4
michapma
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Well I'm glad you encouraged me. I looked around and instead of searching with SuSE I just searched with general search words. I almost overlooked it, but found a link to the following document:

http://vanguard.submoron.org/docs/USBMOUSE-HOWTO.html

It's written for Slackware. Could you take a look and see if you think it will work in general (i.e., under SuSE)? There are somethings there that I don't recognize (such as gpm).

Thanks again,
Mike
 
Old 10-27-2003, 01:53 PM   #5
michapma
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Unhappy

This is getting rather discouraging.

I've been fooling around the last several DAYS on this particular problem. I've learned things about runlevels and the SuSE boot concept, the X window system, file permissions, various commands, shells and editors, and a few other things, so it can't be all bad. Still, I'm kind of tired of this problem--who wouldn't want a mouse? I've searched the forum and although there are quite a few threads dealing with various aspects of the Intellimouse, I haven't found the "classic" thread that helps me out of my problem, so I'm posting again.

I think it is because of it being plugged into the USB slot, but I want it to be used through USB. Obviously SuSE saw it, because it did install *something* into the XF86Config file, and SaX2 shows the corresponding info. However, changing the info to a different location, such as /dev/mouse or /dev/usbmouse or /dev/input/mice doesn't fix it. In another thread someone mentioned using cat /proc/bus/usb/devices/ to see whether a mouse is considered to be connected. I will try this (had to reboot into Windows to get Internet and didn't have the location).

The reason I think it is a USB problem is because of the console log I am getting when I start KDE (any typos are mine as I had to write it down by hand):

Console log for linux
Oct 27 18:53:15 linux insmod: insmod: a module named sg already exists
Oct 27 18:53:15 linux insmod: insmod: insmod char-major-21 failed
Oct 27 18:53:15 linux insmod: insmod: a module named sg already exists
Oct 27 18:53:15 linux insmod: insmod: insmod char-major-21 failed
Oct 27 18:53:15 linux insmod: insmod: a module named sg already exists
Oct 27 18:53:15 linux insmod: insmod: insmod char-major-21 failed
Oct 27 18:53:20 linux kernel: usb_control/bulk_msg: timeout
Oct 27 18:53:20 linux kernel: usb-ohci.c: unlink URB timeout
Oct 27 18:53:20 linux kernel: usb.c: USB device not accepting new address=2 (error=-110)
Oct 27 18:53:20 linux kernel: Intel ICH soundcard not found or device busy
Oct 27 18:53:24 linux kernel: usb_control/bulk_msg: timeout
Oct 27 18:53:24 linux kernel: usb-ohci.c: unlink URB timeout
Oct 27 18:53:24 linux kernel: usb.c: USB device not accepting new address=3 (error=-110)
Console log for linux


The soundcard thing is because I removed the S10alsasound script because it was hanging. (Apparently the Intel i8x0 driver doesn't drive my SiS648 onboard sound properly, a most secondary problem.)

If someone could please hold my hand here I'd very much appreciate it. I can't seem to find what I need in a thread, and the frustration builds. I won't be recommending to any non-technically oriented friends to install Linux for a while.

There is one thing I hadn't thought of that someone mentioned yesterday that I could try: run Knoppix and have a look at the info there. At least then I should get a clue where the mouse is located. How do I tell the port info that I keep reading about? ("You need to know the port info for your device" I keep reading, but noone mentions just what that means or how I find it out.)

Thanks in advance,
Mike
 
Old 10-28-2003, 05:23 PM   #6
michapma
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Registered: Oct 2003
Location: Zürich
Distribution: Debian
Posts: 537

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Well as it turns out, it doesn't seem to be a problem with the mouse. No wonder I couldn't get it to work by fooling with XF86Config.

Please see this thread on a different forum, where I posted because this thread was apparently getting lost in the daily flood (I can't reproduce the info in that thread here):

http://www.linuxforum.com/forums/ind...=0&#entry16194

A kind soul over there is helping me out, and we've but if anyone here can add to the ongoing solution over there, please do because the problem is not solved. It does seem to be a problem of the modules loaded, since they are not recognizing the mouse (looking at dmesg). It will also be interesting to document the solution on this board.

Many thanks,
Mike
 
  


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