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caste1088 04-13-2006 01:40 PM

Installation of Xerox Phaser 3116 Driver in Suse 9.3
 
hi guys!!! our office just migrate to suse 9.3 a week ago and we are experiencing problems in installing our printers, one of which is a Xerox Phaser 3116. before i bought this printer, i check the its website to see if its linux compatible and it is. i've tried installing the driver using the support cd via gui and terminal. both were successful. however, when i ran the configuration tool, there seems to be a problem when i am adding the said printer. it was asking for a password before i could continue. what i did is i check to options and a window popped up.

user: root
password: _________
locathost: 631 (from my recollection)
(i forgot the details of this line)

i assume that the password was identical with my root password so i just type it and close the said window. then i click the "add printer" button and type the password earlier. but a window popped up with a message saying "authentication failed". as i have mentioned earlier, i tried installing the setup.sh in gui. when it showed the "authentication failed" message, i re-installed suse 9.3 and tried installing setup.sh on the terminal. the same message still appeared.

my question is: did i miss something? i can't figure it out. i tried using a guide (from ubuntu website - installing Xerox Phaser 3116) to no avail. :cry:

rshaw 04-13-2006 01:59 PM

the cups password is'not' the same as the root password. cups keeps a separate list of users.

lppasswd -a username to add a user

use yast instead, much easier

caste1088 04-13-2006 10:10 PM

mr. moderator, thanks for the advice but is it possible that you could give me a "walkthrough"? thanks again for your patience. :)

caste1088 04-13-2006 10:28 PM

maybe this could help, i am running suse 9.3 at its gnome interface, not kde. the person who installed our network advised us to use this because some of our computers cannot accomodate the kde interface.

thanks again. :)

rshaw 04-14-2006 08:56 AM

yast is not a kde application. you can run it from any desktop or from the command line. start yast , select harware,then printer. follow the prompts to install the printer.

or use the cups interface after adding a user with lppasswd -a username

caste1088 04-14-2006 11:18 AM

ok, i'll try your advice this coming monday. thanks. :)

caste1088 04-14-2006 01:05 PM

by the way, what i installed from the support cd was a Linux Printer Package. here's a link of the updated LPP: http://www.support.xerox.com/go/resu...Xtype=download

After installing, opened the options menu and i found these
user: root
password: _________ (i typed the root's password)
locathost: 631 (from my recollection)
(i forgot the details of this line)

as i had said earlier, when i click the "add printer" button, typed in the the root password, the message "authentication failed" appeared.

sorry for the trouble. i had search the xerox site but they don't even have some kind of documentation with regard to the installation in a linux environment. i really appreciate that you are taking the time answering this. :)

rshaw 04-14-2006 01:13 PM

yeah the localhost:631 thing is the cups web config pages. an as i said it keeps it's own list of users/passwords. you'll have to add a user before you can access the config pages.

caste1088 04-15-2006 12:13 AM

i have two 2 accounts in my pc. 1 is the root and the other is the user (which is me). can i just add your advice: "use the cups interface after adding a user with lppasswd -a username" with my current username?

caste1088 04-17-2006 12:05 AM

hi mr. moderator!!!! thanks for helping out. your advise made my printer work. just have to figure out how to print in landscape orientation. thanks again. :)


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