LinuxQuestions.org
Help answer threads with 0 replies.
Home Forums Tutorials Articles Register
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 06-26-2012, 01:51 PM   #1
taddle
LQ Newbie
 
Registered: Apr 2012
Distribution: Linux Mint
Posts: 12

Rep: Reputation: Disabled
Angry I/O error on HP dx2420 microtower all OS


Hi, In my experience, I've found this the best place to come for answers, so this isn't linux related 100% but I'm hoping you could at least point me in the right direction.

Whenever I try and install an OS (or start windows 8 from disk) from CD or USB, I'm getting a form of IO error. On linux mint it is Errno 5. A bit of research reveals answers, but none fix it for me. Windows gives me 0xc00000e9. SMART data reveals nothing more than "OK". Tried lots of partition combinations, formatted in all sorts of ways, I just can't fix it.
 
Old 06-26-2012, 02:00 PM   #2
jkirchner
Member
 
Registered: Apr 2007
Location: West Virginia
Distribution: Pop!_OS
Posts: 945

Rep: Reputation: 297Reputation: 297Reputation: 297
Googling the windows error code gives this: http://answers.microsoft.com/en-us/w...a-8e2a99d67b80...seems hardware related
 
Old 06-26-2012, 02:05 PM   #3
taddle
LQ Newbie
 
Registered: Apr 2012
Distribution: Linux Mint
Posts: 12

Original Poster
Rep: Reputation: Disabled
I've seen that. What could I do about it except change the hard drive?
 
Old 06-26-2012, 02:05 PM   #4
frieza
Senior Member
 
Registered: Feb 2002
Location: harvard, il
Distribution: Ubuntu 11.4,DD-WRT micro plus ssh,lfs-6.6,Fedora 15,Fedora 16
Posts: 3,233

Rep: Reputation: 406Reputation: 406Reputation: 406Reputation: 406Reputation: 406
'smart' data is a good starting point, but if the error persists across various operating systems, then it is most likely as jkirchner mentioned, hardware related and the only way to 'fix' said hardware is to replace it, though before doing so i would do a more thorough test on the hard drive, processor and ram, as any of those could create an i/o error.
 
Old 06-26-2012, 02:09 PM   #5
TobiSGD
Moderator
 
Registered: Dec 2009
Location: Germany
Distribution: Whatever fits the task best
Posts: 17,148
Blog Entries: 2

Rep: Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886
Test your RAM with Memtest86+.
Test your disk(s) with the manufacturer's diagnosis tool.
 
Old 06-26-2012, 02:09 PM   #6
taddle
LQ Newbie
 
Registered: Apr 2012
Distribution: Linux Mint
Posts: 12

Original Poster
Rep: Reputation: Disabled
How would I do that?
 
Old 06-26-2012, 02:14 PM   #7
TobiSGD
Moderator
 
Registered: Dec 2009
Location: Germany
Distribution: Whatever fits the task best
Posts: 17,148
Blog Entries: 2

Rep: Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886
Use a different computer to download the Memtest86+ ISO from here: http://www.memtest.org/#downiso
Then burn it to a CD like you would with a Linux ISO and boot your computer from it. The test will start automatically, let it run for a few hours. If it doesn't show you red error messages your RAM seems to be OK.
Then use a different computer to download your disk manufacturers diagnosis tool, it will also be a bootable ISO (some manufacturers give you the choice, in that case make sure to download the DOS version to get an ISO). Boot from that and follow the on-screen instructions.
 
Old 06-26-2012, 02:16 PM   #8
frieza
Senior Member
 
Registered: Feb 2002
Location: harvard, il
Distribution: Ubuntu 11.4,DD-WRT micro plus ssh,lfs-6.6,Fedora 15,Fedora 16
Posts: 3,233

Rep: Reputation: 406Reputation: 406Reputation: 406Reputation: 406Reputation: 406
memtest can be downloaded here (http://www.memtest86.com/) (burn the iso to a blank cd or dvd)
the manufacturer's diagnostics tools can be downloaded from the manufacturer's website, burned to a disk
you then boot from the disk and follow the instructions.
 
Old 06-26-2012, 02:18 PM   #9
taddle
LQ Newbie
 
Registered: Apr 2012
Distribution: Linux Mint
Posts: 12

Original Poster
Rep: Reputation: Disabled
Done e mem test before, no problems
 
Old 06-26-2012, 02:40 PM   #10
taddle
LQ Newbie
 
Registered: Apr 2012
Distribution: Linux Mint
Posts: 12

Original Poster
Rep: Reputation: Disabled
Here are the final diagnostics from my computers diagnostics.
CPU = Pass
Memory = Pass
Drive (Hitachi..., my hard drive) = Pass
CD drive = Pass
Boot Path = Warning, No bootable drives detected.
 
Old 06-26-2012, 02:59 PM   #11
TobiSGD
Moderator
 
Registered: Dec 2009
Location: Germany
Distribution: Whatever fits the task best
Posts: 17,148
Blog Entries: 2

Rep: Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886Reputation: 4886
Please don't use the diagnostics from your computer, they are very basic. Please use the tools we recommended to you, they make much more reliable tests.
 
  


Reply



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
[SOLVED] Google-Chrome Error (Error 9 (net::ERR_UNEXPECTED): Unknown error) smoooth103 Slackware 4 12-04-2010 07:42 PM
[SOLVED] php5 ./configure error: (FILENAME=- FNR=27) fatal error: internal error richinsc Linux - Software 2 07-08-2010 09:20 AM
LXer: HP Elite 7000 Microtower review LXer Syndicated Linux News 0 03-11-2010 12:20 PM
Memory error: extended error chipkill ecc error rajivdp Linux - Hardware 1 12-07-2009 08:26 AM
Sendmail: eocket wedge , 504 error , dsn error, mail relay connection error djcs Debian 0 03-03-2009 12:41 AM

LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 09:52 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Open Source Consulting | Domain Registration