Originally Posted by Bimalbechoo
HI ALL, i am new to linux but very passionate about opensource. I have been working in I.T. on the suface for the past year at my company. WE have a call centre that i freqeunt and i am very curious to learn as much as possible about asterix,voip,etc. I see the techies loading server with GoAutodail and the clients all have Vicidial logins.I came to this forum to learn as much about this as i can and hope to finally setup a server/client enviroment like this on my own.PLEASE HELP ME!!!
We can help if you actually have a question/problem, but there's little we can tell you now. If you want to read about the software you mentioned, go to Google, and look them up. GoAutoDial, Vicdial, and Asterisk all have websites with documentation, how-to guides, etc. VOIP is more of a concept than a piece of software, but again Google can help you, as can Wikipedia.