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Old 09-10-2008, 04:01 AM   #1
storey26
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Unhappy I Need Help.


I have a laptop which has the latest issue of Linux on, I could not play dvds for some reason so tried to install codec for this. Not sure what I have done but now I have no sound saying 'sound card needs to be configured', I can't acess the internet. How do I cancel everything I have just done. I am used to Windows and I know thats has a system restore. Also is showing dpkg--configure-a

Last edited by storey26; 09-10-2008 at 04:03 AM.
 
Old 09-10-2008, 04:05 AM   #2
Nylex
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Please tell us which distro you're using; saying you've got the "latest issue of Linux" is somewhat meaningless. How do you connect to the Internet? What kind of laptop is it? Posting the output of lspci (run it in a terminal) would be useful, so we can get an idea of the hardware.

Also, in future, please use thread titles that describe the problem you're having. When you post a thread, you are told that titles like "Help me" are bad.
 
Old 09-10-2008, 04:08 AM   #3
storey26
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My laptop is Advent 7003, Ubuntu 8.04 I connect to the internet via a modem on broadband.

Last edited by storey26; 09-10-2008 at 04:19 AM.
 
Old 09-10-2008, 06:34 AM   #4
pixellany
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Quote:
Originally Posted by storey26 View Post
My laptop is Advent 7003, Ubuntu 8.04 I connect to the internet via a modem on broadband.
Cable modem (using the cable TV line) or DSL (using the phone line)?

Ubuntu has pretty good network setup tools. What have you tried? What specific problems did you have?
 
Old 09-10-2008, 06:59 AM   #5
Randux
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Don't post topics entitled "I need help"

There- I've just helped you immensely. No need to thank me
 
Old 09-10-2008, 08:02 AM   #6
storey26
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Quote:
Originally Posted by pixellany View Post
Cable modem (using the cable TV line) or DSL (using the phone line)?

Ubuntu has pretty good network setup tools. What have you tried? What specific problems did you have?
cable modem
When i try to connect to the internet nothing comes up on the screen.
Also the problems about the volume and not being able to watch dvds.
 
Old 09-10-2008, 08:22 AM   #7
pixellany
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Quote:
Originally Posted by storey26 View Post
cable modem
When i try to connect to the internet nothing comes up on the screen.
Also the problems about the volume and not being able to watch dvds.
What I meant was: What have you done to configure / set up the networking? eg did you specify a fixed IP address or (more likely with cable) DHCP?

"Nothing comes up on the screen" does not tell us much. Was that with a browser?

To see the basics, open a terminal and enter "sudo ifconfig -a". We're looking for something like this:
Code:
eth0      Link encap:Ethernet  HWaddr 00:04:5A:82:F4:A7
          inet addr:192.168.1.47  Bcast:255.255.255.255  Mask:255.255.255.0
          inet6 addr: fe80::204:5aff:fe82:f4a7/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:298169 errors:0 dropped:0 overruns:0 frame:0
          TX packets:108123 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:127261973 (121.3 Mb)  TX bytes:19248476 (18.3 Mb)
          Interrupt:19 Base address:0xbc00
This tells me that my network interface (eth0) is up and running and has an IP of 192.168.1.47 (I am using DHCP, and the router issues IPs starting with 192.168.47)
If you don't see something that makes sense, try to bring up the interface using "sudo ifconfig eth0 up" (or maybe eth1)
If it looks like the interface is up an running, then:
ping www.google.com
OR
ping 74.125.19.104
If only the second one works, then you do not have dns set up correctly.

Your networking tools should have an option for DNS settings, or you can look in /etc/resolv.conf

Try some of this and then post back with as much detail as you can---exactly what you tried and exactly what happened.
 
Old 09-10-2008, 08:34 AM   #8
masonm
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I'm sure Ubuntu has some tool or other to configure the sound card, but the easiest way is to open a terminal and do

Code:
sudo alsaconf
 
Old 09-10-2008, 08:57 AM   #9
storey26
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Forgive me for being stupid but where do I enter 'sudo ifconfig -a".'
 
Old 09-10-2008, 08:59 AM   #10
Nylex
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Quote:
Originally Posted by storey26 View Post
Forgive me for being stupid but where do I enter 'sudo ifconfig -a".'
In a terminal window. You should be able to find an entry called "Terminal" in the menu somewhere.
 
Old 09-10-2008, 09:02 AM   #11
masonm
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Terminal is in the Gnome menu under Applications/Accessories
 
Old 09-10-2008, 10:20 AM   #12
pixellany
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Quote:
Originally Posted by storey26 View Post
Forgive me for being stupid but where do I enter 'sudo ifconfig -a".'
I really doubt if you are "stupid"....there are many things in Linux that can be unfamiliar to someone coming from the Windows world. To see the equivalent in Windows, go to the start menu and click on "run", then enter "cmd"---or just do "WindowsKey + r".

Another name for terminal is command-line interface (CLI). After a while, you'll find is is the easiest way to do certain things.
 
Old 09-10-2008, 10:38 AM   #13
storey26
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Is there anyway I can undo any updates that I installed, my laptop seems to have gone wrong since I tried to install updates.
It has the wrong ip address on how do I change?
 
Old 09-10-2008, 11:26 AM   #14
storey26
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I have the correct ip address showing.

Last edited by storey26; 09-10-2008 at 04:13 PM.
 
Old 09-10-2008, 12:14 PM   #15
masonm
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It's really not a very good idea to post your IP on an open forum. I'd suggest you edit that post.
 
  


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