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Old 01-12-2016, 03:14 AM   #1
stratford4528
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I am having lots of dvd playing problems. I click on items to view and all I get is a black screen


I cannot play dvd,s on my computer also items on line sometimes dont play and just come up as a black screen. If any help my computer is a FUJITSU Lifebook.
 
Old 01-12-2016, 04:33 AM   #2
ardvark71
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Hi...

Welcome to the forum

First, please read the information here. The more information we have about your issue the better we can help.

What distribution and version of Linux are you running? What program(s) are you trying to watch the DVD's with? Do you hear any audio when you try to play the DVD's? Are there any issues with DVD region codes? Can the CD/DVD-ROM drive play audio CD's or work with software CD/DVD's?

Also, if you would, please open a terminal and post the output of...

Code:
lspci -nnk
No screenshots of the output, please.

Regards...
 
Old 01-12-2016, 07:21 PM   #3
stratford4528
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The system I am using is ubunto15.04. I think the problems I am having is in my computer. If I click on a link on Yahoo to view. Sometimes an advert and the link comes up together so you cant see any thing and one lot of audio comes over the other. then you have to wait until they stop playing because they lock my computer. then if I click onto an article to watch IE a plane coming into land the screen goes black. Also I cant play dvd,s. So you see I might have to go back to windows which I donít want to
 
Old 01-12-2016, 07:50 PM   #4
ardvark71
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Quote:
Originally Posted by stratford4528 View Post
The system I am using is ubunto15.04. I think the problems I am having is in my computer. If I click on a link on Yahoo to view. Sometimes an advert and the link comes up together so you cant see any thing and one lot of audio comes over the other. then you have to wait until they stop playing because they lock my computer. then if I click onto an article to watch IE a plane coming into land the screen goes black. Also I cant play dvd,s. So you see I might have to go back to windows which I donít want to
Hi...

Thank you, however, except for the distribution and version, you haven't really answered my questions. This information will, hopefully, allow me and others to point you towards a solution.

Also, Internet Explorer is not available in Linux (at least as a native install,) you must be using another browser. Is it Firefox, by any chance?

Last but not least, can you give us model number of your Fujitsu Lifebook?

Regards...
 
Old 01-12-2016, 07:52 PM   #5
yancek
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Quote:
if I click onto an article to watch IE
What is IE? The only thing I'm aware of that would stand for in the computer business is Internet Explorer, a windows program so that would have no relevance. If you mean something else, please explain. Ubuntu 15.04 support ends this month so if you plan to continue using Ubuntu, install a currently supported version. Is this a new install? If not, did this ever work.
 
Old 01-12-2016, 11:00 PM   #6
frankbell
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Are these commercial DVDs, such as movies and television shows?
 
Old 01-12-2016, 11:20 PM   #7
whm1974
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Read this, it should help:
http://ubuntuhandbook.org/index.php/...-dvd-playback/
You will need to install Flash as well.
 
Old 01-13-2016, 05:22 AM   #8
stratford4528
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I,m using Firefox. IE or EG means for example. What number system should I upgrade to. My neighbour (who built his first computer in 1972) who installed it for me is cautious about upgrading because he says I could loose some of my files.
 
Old 01-13-2016, 05:46 AM   #9
beachboy2
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stratford4528,

Quote:
can you give us model number of your Fujitsu Lifebook?
As ardvark71 has requested, please let us have this information so that we can help you further.

We are in the dark about your laptop's hardware and its capability to run a particular Linux distro.
 
Old 01-13-2016, 08:35 AM   #10
stratford4528
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Fujitsu lifebook a series
Model AH 350
Product nofpco3364bz
 
Old 01-13-2016, 09:46 AM   #11
whm1974
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Quote:
I,m using Firefox. IE or EG means for example. What number system should I upgrade to. My neighbour (who built his first computer in 1972) who installed it for me is cautious about upgrading because he says I could loose some of my files.
Here is a tip: When installing Linux, partition your drive into / and /home partitions and keep a backup of /home since that your data resides. This way you can do clean installs of Linux in / .
 
Old 01-13-2016, 10:03 AM   #12
yancek
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Quote:
IE or EG means for example
I wondered about that but generally don't see it used in upper case without the periods.

http://www.grammarly.com/blog/2014/k...in-i-e-vs-e-g/

Your question about problems playing commercial DVDs requires that you install proprietary drivers which are not included in the initial install unless you select that option during the install. You can also install this software after the operating system is installed.

The problem with watching youtube or other videos online might be the graphics card driver. Since we don't know what that is??

The only option for an upgrade of Ubuntu at the present time is 15.10. In April, you will be able to download and install 16.04 which will be supported for 5 years.

Yes, any time you upgrade any operating system there is a chance of losing data. Backup anything you want to another drive before trying an upgrade. Also the suggestion to have a separate /home or /data partition makes things easier during upgrades.
 
Old 01-13-2016, 11:34 AM   #13
beachboy2
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stratford4528,

This appears to be your laptop:

http://www.cnet.com/products/fujitsu...-gb-hdd/specs/

Your problem appears to be the Gallium video driver (Gallium 0.4 on llvmpipe).
Gallium is a code name for the Nouveau open source video driver and llvmpipe is a subset of Gallium for use on video cards that cannot render 3D graphics.

As yancek has pointed out, support for your existing 15.04 distro ends shortly, so it would be a very good idea to install another distro in any event, having BACKED UP your valuable data (as per the advice from yancek and whm1974).

I recommend that you install either the MATE (64 bit) or Xfce (64 bit) versions of Linux Mint 17.2, downloadable from:

http://www.linuxmint.com/release.php?id=25

Do not use Linux Mint Cinnamon with your video card!
 
  


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