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Old 12-18-2013, 08:21 AM   #1
sachin.davra
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HP printer problem


Hi,

I am stucked into a printer problem that if any of the users give print command then printer doesn't give print out untill i restart the printer. after restarting printer it gives printe out. i am not able to understand what the problem is? Could anyone help in this issue? and one more info if i dont restart the printer then it takes very long time to print any thing.

hp laser jet printer
network printer.
we have centos 5 and centos6 and windows 7 in our environment. it happens in every machine.

Last edited by sachin.davra; 12-18-2013 at 08:31 AM.
 
Old 12-18-2013, 09:52 AM   #2
Shadow_7
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Any pending firmware updates for the printer?
 
Old 12-18-2013, 10:08 AM   #3
michaelk
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What is the model number for the printer. Is it configured with a static IP address?
Is each computer printing directly to the printer?
 
Old 12-19-2013, 01:50 AM   #4
sachin.davra
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Quote:
Originally Posted by Shadow_7 View Post
Any pending firmware updates for the printer?

not pending any firmware updates. it use to work erlier. but since 20 days it is acting like this.
 
Old 12-19-2013, 01:52 AM   #5
sachin.davra
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Originally Posted by michaelk View Post
What is the model number for the printer. Is it configured with a static IP address?
Is each computer printing directly to the printer?
Thnx for repling. model no of printer is mfp1510P. yes it is configured with static ip address.

actually it is network printer. so it is connected via ethernet network.
 
Old 12-19-2013, 07:55 AM   #6
michaelk
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The model number does not look correct. I could not find a MFP 1510P printer.

As to the second question. Is each computer setup to print directly to the HP?

Can you print test pages from each computer successfully?
 
  


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