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Old 03-18-2014, 10:45 AM   #1
Vicktor01
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Registered: Mar 2014
Location: Quebec city, Canada
Posts: 3

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how to get my printer to print?


Hello, Have connected it,have found the model # which shows up on screen,but when I press print printer reacts, clics on but does not print, when I verify (action display) it says in process 13%
What can be suggested to fix this pls?
 
Old 03-18-2014, 10:55 AM   #2
jdkaye
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Registered: Dec 2008
Location: Westgate-on-Sea, Kent, UK
Distribution: Debian Testing Amd64
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1. Most printers allow you to print a test page by hitting some buttons on the printer (read the printer manual for info). Try this and see if the printer works normally.
2. Assuming you have CUPS installed open your browser and go to this page: http://localhost:631/. Click on the Printers item from the Menu running across the top of the page. You should now see your printer name and model appear. Click on this name and you should now see two drop-down menus. Click on the menu on the left called Maintenance and select Print Test Page. Click on this and see if your printer prints the test page.
jdk
 
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Old 03-28-2014, 09:18 PM   #3
Vicktor01
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Registered: Mar 2014
Location: Quebec city, Canada
Posts: 3

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Smile

Thank you for your help but did have a friend who graciously fixed my printer problem and had not checked my e mails in the mean time but your support means a lot to me and will certainly be back for more support and this time will pay more attention to your replies before going any further ! thanks again!
Vicktor
 
Old 03-29-2014, 02:11 AM   #4
jdkaye
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Registered: Dec 2008
Location: Westgate-on-Sea, Kent, UK
Distribution: Debian Testing Amd64
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If you wish to be of help to others with a similar problem, you can tell us how you fixed the printer. The whole point of gnu/linux is sharing and helping others.
Thanks,
jdk
 
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Old 04-01-2014, 11:20 AM   #5
Vicktor01
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Registered: Mar 2014
Location: Quebec city, Canada
Posts: 3

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Wish I could let you know how the person fixed it but could not even fix it myself if it would happen again don't really know how he did it (maybe he just re-initialized the program I guess) sorry can't help
 
  


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