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Old 09-27-2012, 02:36 AM   #31
weibo6914
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Registered: Sep 2012
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hi Henrik,

Thanks for the reply.

For the client side, I put:

Server: 10.36.50.90
user: ???
password: xxxxx

what I should put as user?

Thanks.
 
Old 09-27-2012, 02:47 AM   #32
weibo6914
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Or I should put:

Server: 127.0.0.1
Name: 10.36.50.90
password: xxxxxxx.

I have tried, but still "connection refused".

Thanks.
 
Old 09-27-2012, 04:43 AM   #33
weibo6914
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hi Henrik,

I have deleted the thinlink and re-install again.

When i run the tl_setup file, at Browser Clients, it asked "what user is it?" I put " root".

I also read the menu, it says: at the server file, i should put my IP address.

So at the client side:

Server: my IP address.
Name: root
Password: ???

When I install the master server, it didn't ask me for password for the user "root", how to proceed?

Thanks.
 
Old 10-09-2012, 02:10 AM   #34
weibo6914
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Hi guys,

This problem has not been solved yet, pls help.

Thanks.
 
Old 10-09-2012, 02:20 AM   #35
hean01
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Hi Weibo,

First of all you need to get the basic resolved, what ipaddress does the ThinLinc server have,
and user name to use at logon using ThinLinc is the same user you would use to logon locally
on the server.

When you know the ip address, test connectivity from client to ThinLinc server using ping,
then bring up a terminal locally on the ThinLinc server and try to ssh to the ThinLinc server
ip address with a user that exists on the system.

Let me know how you progress.

Kind Regards,

Henrik Andersson
 
Old 10-09-2012, 02:46 AM   #36
weibo6914
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Hi Henrik,

I know the server IP address, server user name and password.

How can I check the connectivity between my laptop to the server? How to use ping?

Thanks.
 
Old 10-09-2012, 03:17 AM   #37
weibo6914
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when I key in "ping 10.36.50.90" at my laptop, i get reply, so that means the connectivity exists?
 
Old 10-09-2012, 03:40 AM   #38
hean01
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Location: Norrkoping, Sweden
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Hi Weibo,

That is correct, you have connectivity with the server from the client.

Can you now, run ThinLinc client and try to connect with user/pass to ThinLinc server,
to see if it works, if not, send the /home/<user>/.thinlinc/tlclient.log to our demosupport
for inspection.

Regards,

Henrik Andersson
 
Old 10-09-2012, 03:50 AM   #39
weibo6914
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Hi Henrik,

I have tried so many times from client to the server, but it always fails.

I will get the datalog, send to your department.

What is the email address?

Thanks.
 
Old 10-09-2012, 04:06 AM   #40
hean01
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Hi,

I know you have tried several times, but looking on your previously posts you
to this thread you have used ip address as username and other mixed up stuff,
so im not sure you have carried out a connection the right way.

Test again now when you know what IP and User/pass to use and if it doesnt work
send the log file to demosupport@cendio.com.

/Henrik
 
Old 10-09-2012, 04:16 AM   #41
weibo6914
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Hi Henrik,

Just double check with you, if I use "root" to login the server, at client side, i should use "root" and same password ,right?

Thanks.
 
Old 10-09-2012, 04:37 AM   #42
hean01
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Distribution: Fedora, Ubuntu, CentOS, RHEL
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Hi,

Yeap, however some system disables root from ssh and you should probably test
with another user to be sure.

Login as root on ThinLinc server and add a new user account that you use when
connecting to the server.


/Henrik
 
Old 10-09-2012, 04:50 AM   #43
weibo6914
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When I use "putty", key in IP address, and port 22, also can not connect.
 
Old 10-10-2012, 09:55 PM   #44
weibo6914
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Registered: Sep 2012
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Hi Henrik,

I cant find "/home/<user>/.thinlinc/tlclient.log" in my server computer, where it locates?

Thanks.
 
Old 10-11-2012, 01:22 AM   #45
hean01
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Registered: Aug 2012
Location: Norrkoping, Sweden
Distribution: Fedora, Ubuntu, CentOS, RHEL
Posts: 23

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Quote:
Originally Posted by weibo6914 View Post
Hi Henrik,

I cant find "/home/<user>/.thinlinc/tlclient.log" in my server computer, where it locates?

Thanks.
The client logfile is located on the client.


Regards,

Henrik
 
  


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