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Old 05-15-2008, 07:19 PM   #1
julieclaymore
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Registered: May 2008
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Unhappy HEWLETT-PACKARD DESKJET 895C Printing Error


Ubuntu Hardy Heron, HEWLETT-PACKARD DESKJET 895Cxi printer, using recommended HP Deskjet 895C driver, it has worked flawlessly with previous releases of Ubuntu, but with Hardy Heron it is not always printing pages correctly, often stopping mid-print and blinking the paper light and showing in messages:
Code:
usblp0: Disabling reads from problematic bidirectional printer
in user.log:
Code:
prnt/backend/hp.c 561: ERROR 1009 media-empty-error; will retry in 30 seconds...
The printer stops with this error and the print job remains in the printer panel icon and with a reboot it still shows with an error and shows the long length of time between reboots as an error.

There is no stuck or missing paper in the tray but this problem persists. The test page prints out but anything else stops mid-print with multi-page prints and there is no option to continue the print job, only stop it.

Why is this happening in Hardy Heron and how do I resolve it, please?
 
Old 05-15-2008, 07:56 PM   #2
julieclaymore
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Registered: May 2008
Posts: 2

Original Poster
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I haven't solved this so I still need help please but what I noticed was...

When I print a document with success and try to print a second job it will fail and give the error I mentioned, followed by the printer paper light blinking... so I press the power button on the printer to turn off the printer then I go into CUPS http://127.0.0.1:631 and JOBS and cancel the current stuck job and print out the other document I had to print out... this seems to allow another document for printing, but the issue crops up again after this and I have to repeat....

how do I solve this please so I don't have to go into CUPS every time this fails???

Last edited by julieclaymore; 05-15-2008 at 08:00 PM.
 
  


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deskjet, empty, error, hardy, heron, hewlett, hp, media, packard, printer, ubuntu


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