General Internet error

Robert Diggs · 12-26-2006, 09:56 AM

Hey gang,

I recently setup a fat32 partition to share with Windows and I had a .doc Word file that I wanted to attempt to open up in Open Office (where it was originally created). When I tried to open it, it said that a General Internet error occured and then it closed down Open Office. I have Suse 10.0. My understanding was that Open Office could open .doc files.

Thanks in advance,

Brandon

pixellany · 12-26-2006, 10:18 AM

Indeed OpenOffice will open .doc files
Several things to try:
Open a different .doc file
Create a new .doc file, shut down OpenOffice (OOo), then open the new file.
Try opening the problem file with OOo already running, and by simply double-clicking the file.
If you have a Windows system, see if it will open there.

If it is just one file that misbehaves, then it is likely corrupted

Robert Diggs · 12-26-2006, 11:29 AM

I actually tried those already, Pixel, and to no avail. I'll try it again with more files. If this isn't the problem, could it be something else?

Thanks,

Brandon

Nylex · 12-26-2006, 11:32 AM

Does this help you?

Robert Diggs · 12-26-2006, 12:19 PM

Nylex,

I'll try that when I get home. However, I'm not experiencing a problem with LAN. This is a different partition on my only physical disk.

Thanks a million,

Brandon

pixellany · 12-26-2006, 02:04 PM

Quote:

Originally Posted by Robert Diggs

I actually tried those already, Pixel, and to no avail. I'll try it again with more files. If this isn't the problem, could it be something else?

Thanks,

Brandon

Does OOo work with its own file formats?
Will it open .xls files? .ppt files?
Can a different application work with the same files? eg to open the .doc file with Abiword.

Basically, there are a whole series of tests to try and prove that it is an OOo problem vs something else.