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Old 11-07-2008, 08:04 PM   #1
scywin
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Registered: Nov 2008
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Gateway laptop with sound problem


I am completely new to Linux and this is my first question:

I have a Gateway M210 laptop with an Intel 82801Db-ICH4 sound card that came with the system. I have installed Mandriva 2009 with KDE. I've checked the KMix to make sure that nothing is muted. Everything seems to indicate ALSA sound is on, but there is no sound coming out of the system. I have not observed any other problems with my installation.

I did a search on the forum here and found a lot of threads with similar problems on a variety of configurations, but other than the threads saying to check the mixer, I admit I did not understand much of what was being said.

Suggestions will be much appreciated.
 
Old 11-07-2008, 08:25 PM   #2
claudius753
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Wow, I did a search on that and it came up as an IDE controller, a LAN card, and a sound card! Could you post the output of the command:

Code:
lspci -v
I also found this post on another forum - it is for Ubuntu but it may help you on Mandriva as well.

Quote:
I have the Gateway 3550GZ (same as M210?) and have struggled with the lack of sound for weeks (on Ubuntu 5.10). A thread at on another forum helped immensely. The advice was spot on.

1. Put a CD into the drive and play some music. You can verify it by running Volume Monitor in Sound and Video Applications (Gnome) . I saw activity on the monitor but could not hear any music.

2. Open Volume Control (aka Alsa Mixer --- again, in Sound and Video Applications).

3. Under "File" select "Change Device" to confirm that the selected device is "Intel 82801DB-ICH4 (Alsa Mixer)"

4. Unmute every control in "Playback" and "Capture" and, where possible, put the slider control somewhere in the middle for every output and input.

4. Under "Switches" uncheck "Headphone Jack Sense," "Line Jack Sense," and "External Amplifier."

5. Enjoy the music.

Don't know if this will work on other machines/distros/ALSA versions (Gateway 350GZ, Ubuntu Breezy Badger, ALSA 1.0.9, here) but the crucial element was getting all three toggles turned off. If any of them are "on" --> no sound.
 
Old 11-07-2008, 09:15 PM   #3
scywin
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I am using KDE, not GNOME.

I tried playing a music CD using KsCD and did not hear any music. KsCD does not seem to have the same controls as you are refering to in order to check the sound card, but KMix is telling me I have the card I indicated earlier.

KMix also shows everything unmuted and unchecked.

Under the menu, I chose "Run Command" and entered the command you requested. It promptly closed the window leaving me no opportunity to capture anything to post here. This looks like another area in which I could use some instruction.

Thanks for trying to help. I would really like to learn how to use this system.
 
Old 11-07-2008, 09:57 PM   #4
claudius753
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It shouldn't matter whether you have KDE or gnome, the post I quoted used gnome, but it should be similar in KDE. In KMix, are there any options that you can find similar to changing the output or turning off output to the headphones, etc?

I'm currently working on sound issues on my own machine as well, though I haven't been able to check changing the output switches as I am at work. I do, however, get sound through the headphones. Could you try plugging in headphones and see if you get any sound through them?

As for the command, you will need to open up a terminal window. I don't know how the menus are set up in KDE on Mandriva, try checking under "Accessories" or "System"? Once you have a terminal window open, then you can run lspci -v and copy the output to post here.

I haven't used Linux in a while, so I'm sort of starting fresh myself.
 
Old 11-08-2008, 05:36 AM   #5
scywin
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KMix has about a dozen check boxes which I played with, but no joy.

I tried headphones and no head phones.

I found Konsole Terminal under Tools.

[stephen@localhost ~]$ lspci -v
00:00.0 Host bridge: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
Subsystem: Rioworks Device 203e
Flags: bus master, fast devsel, latency 0
Memory at <unassigned> (32-bit, prefetchable)
Capabilities: <access denied>
Kernel driver in use: agpgart-intel
Kernel modules: intel-agp

00:00.1 System peripheral: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
Subsystem: Rioworks Device 203e
Flags: bus master, fast devsel, latency 0

00:00.3 System peripheral: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
Subsystem: Rioworks Device 203e
Flags: bus master, fast devsel, latency 0

00:02.0 VGA compatible controller: Intel Corporation 82852/855GM Integrated Graphics Device (rev 02) (prog-if 00 [VGA controller])
Subsystem: Rioworks Device 203e
Flags: bus master, fast devsel, latency 0, IRQ 16
Memory at e8000000 (32-bit, prefetchable) [size=128M]
Memory at e0000000 (32-bit, non-prefetchable) [size=512K]
I/O ports at 1800 [size=8]
Capabilities: <access denied>
Kernel modules: intelfb

00:02.1 Display controller: Intel Corporation 82852/855GM Integrated Graphics Device (rev 02)
Subsystem: Rioworks Device 203e
Flags: bus master, fast devsel, latency 0
Memory at f0000000 (32-bit, prefetchable) [size=128M]
Memory at e0080000 (32-bit, non-prefetchable) [size=512K]
Capabilities: <access denied>

00:1d.0 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 (rev 03) (prog-if 00 [UHCI])
Subsystem: Rioworks Device 203e
Flags: bus master, medium devsel, latency 0, IRQ 16
I/O ports at 1820 [size=32]
Kernel driver in use: uhci_hcd
Kernel modules: uhci-hcd

00:1d.1 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 (rev 03) (prog-if 00 [UHCI])
Subsystem: Rioworks Device 203e
Flags: bus master, medium devsel, latency 0, IRQ 19
I/O ports at 1840 [size=32]
Kernel driver in use: uhci_hcd
Kernel modules: uhci-hcd

00:1d.2 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 (rev 03) (prog-if 00 [UHCI])
Subsystem: Rioworks Device 203e
Flags: bus master, medium devsel, latency 0, IRQ 18
I/O ports at 1860 [size=32]
Kernel driver in use: uhci_hcd
Kernel modules: uhci-hcd

00:1d.7 USB Controller: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller (rev 03) (prog-if 20 [EHCI])
Subsystem: Rioworks Device 203e
Flags: bus master, medium devsel, latency 0, IRQ 23
Memory at e0100000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci_hcd
Kernel modules: ehci-hcd

00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 83) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=06, sec-latency=216
I/O behind bridge: 00003000-00003fff
Memory behind bridge: e0200000-e02fffff
Prefetchable memory behind bridge: 40000000-43ffffff
Kernel modules: shpchp

00:1f.0 ISA bridge: Intel Corporation 82801DBM (ICH4-M) LPC Interface Bridge (rev 03)
Flags: bus master, medium devsel, latency 0
Kernel modules: intel-rng, iTCO_wdt

00:1f.1 IDE interface: Intel Corporation 82801DBM (ICH4-M) IDE Controller (rev 03) (prog-if 8a [Master SecP PriP])
Subsystem: Rioworks Device 203e
Flags: bus master, medium devsel, latency 0, IRQ 18
I/O ports at 01f0 [size=8]
I/O ports at 03f4 [size=1]
I/O ports at 0170 [size=8]
I/O ports at 0374 [size=1]
I/O ports at 1810 [size=16]
Memory at 44000000 (32-bit, non-prefetchable) [size=1K]
Kernel driver in use: ata_piix
Kernel modules: ata_piix, piix

00:1f.3 SMBus: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) SMBus Controller (rev 03)
Subsystem: Rioworks Device 203e
Flags: medium devsel, IRQ 17
I/O ports at 1880 [size=32]
Kernel driver in use: i801_smbus
Kernel modules: i2c-i801

00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 03)
Subsystem: Rioworks Device 203e
Flags: bus master, medium devsel, latency 0, IRQ 17
I/O ports at 1c00 [size=256]
I/O ports at 18c0 [size=64]
Memory at e0100c00 (32-bit, non-prefetchable) [size=512]
Memory at e0100800 (32-bit, non-prefetchable) [size=256]
Capabilities: <access denied>
Kernel driver in use: Intel ICH
Kernel modules: snd-intel8x0

00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 03) (prog-if 00 [Generic])
Subsystem: Rioworks Device 2030
Flags: bus master, medium devsel, latency 0, IRQ 17
I/O ports at 2400 [size=256]
I/O ports at 2000 [size=128]
Capabilities: <access denied>
Kernel driver in use: Intel ICH Modem
Kernel modules: snd-intel8x0m

02:07.0 CardBus bridge: Texas Instruments PCIxx21/x515 Cardbus Controller
Flags: bus master, medium devsel, latency 168, IRQ 19
Memory at e020a000 (32-bit, non-prefetchable) [size=4K]
Bus: primary=02, secondary=03, subordinate=06, sec-latency=176
Memory window 0: 40000000-43fff000 (prefetchable)
Memory window 1: 48000000-4bfff000
I/O window 0: 00003000-000030ff
I/O window 1: 00003400-000034ff
<access denied to the rest>
Kernel driver in use: yenta_cardbus
Kernel modules: yenta_socket

02:07.2 FireWire (IEEE 1394): Texas Instruments OHCI Compliant IEEE 1394 Host Controller (prog-if 10 [OHCI])
Subsystem: Rioworks Device 203e
Flags: bus master, medium devsel, latency 32, IRQ 19
Memory at e0209000 (32-bit, non-prefetchable) [size=2K]
Memory at e0200000 (32-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: ohci1394
Kernel modules: ohci1394

02:07.3 Mass storage controller: Texas Instruments PCIxx21 Integrated FlashMedia Controller
Subsystem: Rioworks Device 203e
Flags: bus master, medium devsel, latency 57, IRQ 19
Memory at e0204000 (32-bit, non-prefetchable) [size=8K]
Capabilities: <access denied>
Kernel driver in use: tifm_7xx1
Kernel modules: tifm_7xx1

02:08.0 Ethernet controller: Broadcom Corporation BCM4401 100Base-T (rev 01)
Subsystem: Rioworks Device 203e
Flags: bus master, fast devsel, latency 32, IRQ 17
Memory at e0206000 (32-bit, non-prefetchable) [size=8K]
Capabilities: <access denied>
Kernel driver in use: b44
Kernel modules: b44

02:09.0 Network controller: Intel Corporation PRO/Wireless 2200BG Network Connection (rev 05)
Subsystem: Intel Corporation Device 2701
Flags: bus master, medium devsel, latency 32, IRQ 17
Memory at e0208000 (32-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: ipw2200
Kernel modules: ipw2200
 
Old 01-01-2009, 02:02 PM   #6
fabmejia
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Registered: Feb 2007
Location: Bogota, Colombia
Distribution: Linux Mint 15 X64, Mageia 2, Red Hat Enterprise, Centos 6.x
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Hi folks,
Today I found the solution to this problem, it is posted here:
https://www.linuxquestions.org/quest...5/#post3393656

nevertheless I am goig to put here what i did to solve after i readed the solution posted by a forist called Fice

Quote:
Originally Posted by fabmejia View Post
I recently installed Mandriva 2009 on a gateway 3522 and I had this same sound problem, in this version of mandriva the problem was that Kmix does not show by default all the controls, and the one labeled "external amplifier" is hidden, what I did was go to settings and then select "configure channels" and enabled the channel labeled "external amplifier" and ok, after that check the mute option for that channel and Voilá, i have sound.

Thanks Fice.
 
  


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