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Old 11-18-2003, 06:29 PM   #1
Kellis
LQ Newbie
 
Registered: Nov 2003
Distribution: Red Hat 9
Posts: 3

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Unhappy FTP no longer works on RH9


I've only been running Linux (RH9) for a week. Up until a couple of days ago, I was able to use gFTP to log on to the server that hosts my website. It stopped working a couple of days ago, and I have no idea why. I've tried multiple FTP clients with the same result. (I'm supposed to log on to the server in passive (PASV) mode, but even if I try to log in with PASV turned off, the same thing happens.)

In gFTP (tried two versions 2.0.14 and 2.0.16, both same results), it does the following:

(substituting "mywebhost" for name of host, and xxxx for the port they told me to use, which I'd been using without problems up until now)

Looking up ftp.mywebhost.org
Trying ftp.mywebhost.org:xxxx
Connected to ftp.mywebhost.org:xxxx
Error: Could not read from socket: Connection reset by peer
Disconnecting from site ftp.mywebhost.org

Tried guiftp 0.1, and that wouldn't let me connect either. I just get a "Connection closed (timeout)" and "Connection failed" error one right after another. I tried setting the timeout higher, but it seems like it immediately times out, regardless of the setting.

Does anyone have any idea what could be causing this? I haven't changed any ftp settings that I know of, and ftp to other sites seems fine. I can even log on to my webhost's FTP on port 21, but that obviously only gives me guest access, and I can't get into my web directory that way.

Again, this was working fine up until a couple of days ago, and I have no idea why it suddenly stopped working. I haven't tried it from the command line because I have no idea how to do that. (I prefer a GUI for ftp anyway.)

Thanks in advance for any help.
 
Old 11-18-2003, 07:36 PM   #2
DrOzz
Senior Member
 
Registered: May 2003
Location: Sydney, Nova Scotia, Canada
Distribution: slackware
Posts: 4,185

Rep: Reputation: 59
well ok with everything you have said, the only other thing that could be the problem is that the host is down. you say it worked before and thats fine and then you say you can ftp other servers which is another hint, and you say you even tried more than one client to connect, and it still didn't work, and you also stated there was no settings changed....so, there couldn't be more of a logical explanation then to say the server where your site is hosted is down, and you'll just have to wait it out or call or email them or something.
cause like i said above, with the info you gave i personally can't come to any other conclusion, and i would love to see someone elses if they do come up with one. this is basic troubleshooting and the answer (to me) points in the direction of the host being down, unless by chance its a username and/or password issue...

Last edited by DrOzz; 11-18-2003 at 07:38 PM.
 
Old 11-18-2003, 07:51 PM   #3
Kellis
LQ Newbie
 
Registered: Nov 2003
Distribution: Red Hat 9
Posts: 3

Original Poster
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Thanks for your reply.

I was wondering if their server was down, too, but like I mentioned in the OP, I can log into their server as a guest on port 21. I just can't log in using my user/pass on the port where I usually log in, and I can't get to my directory using the guest logon.

It's definitely not a user/pass issue, as I've tried retyping that several times. Today, I also cleared the logon info out of gFTP's cache and tried re-entering it into the program, but I got the same results and error message.

I emailed to see if the ftp was down but haven't heard back from them yet. (It's a friend's server, so I should hopefully get an answer soon.)
 
Old 11-18-2003, 10:41 PM   #4
Kellis
LQ Newbie
 
Registered: Nov 2003
Distribution: Red Hat 9
Posts: 3

Original Poster
Rep: Reputation: 0
Update: Just tried logging on to the webhost on a WinXP machine using my regular user/pass, and it worked fine. The problem I mentioned above is definitely a Linux problem.

 
  


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