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Old 08-02-2004, 04:07 PM   #1
phpsharma
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Registered: Aug 2004
Location: hyderabad
Posts: 21

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ftp is not connecting. some one misleading?


Hi ,

I have site. everything is quite right till 30 mins back. all of sudden ftp is not connecting. I called up webhosting support. They look into it and said "All the server directory permissions are changed to 777. so you will never get into server and can't take back what you have on server." Is this correct?. Please help me. i am in a critical position. please guide me

can i setup other ftp a/c?
sharma
 
Old 08-02-2004, 04:13 PM   #2
linuxlastslonge
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Registered: Jun 2002
Location: Franklin, IN
Distribution: Debian, CentOS, Mac OS X
Posts: 158

Rep: Reputation: 30
that is very untrue. as long as you/they have root access, the permissions/ownerships can be changed to their respective persons. there is a solution to every problem; especially in linux. there is always a way out. in this case, it is a very easy, two minute change. i'm guessing they are just too lazy to make the changes and lookup the proper username to set ownership to, or are too lazy to change permissions.


hope i could help!!!!!!!!!!




 
Old 08-02-2004, 04:14 PM   #3
david_ross
Moderator
 
Registered: Mar 2003
Location: Scotland
Distribution: Slackware, RedHat, Debian
Posts: 12,047

Rep: Reputation: 64
Welcome to LQ.

The permissions being 777 shouldn't stop you accessing them unless your hosting provider has added extra security precausions. Why don't you just ask them to reset the permissions for you.
 
Old 08-02-2004, 04:48 PM   #4
phpsharma
LQ Newbie
 
Registered: Aug 2004
Location: hyderabad
Posts: 21

Original Poster
Rep: Reputation: 15
Thank you all, i have get this mail from WEbhosting

Hi all,

Thanks first. I have got this message from webhosting company.

Resolution:
> Hello,
> after getting off the phone I checked with the administrator who is
working on this and according to history someone did chmod -R 777 $1/
> from the root level this changed all of your permissions to 777 the
only
thing that we can do is create you a new server dfor you and then the
sites
would have to be recreated you will need to back up all of the data
on the
sites and then restore it if possible it looks like the backups we have
already has the permissions 777 so any restore won't help.
>
> I was able to get the proftpd service working for you
>
> Please let me know if you need any additional assistance.
> Thank You
>support

what can they need to do now.please help us.

sharma
 
Old 08-02-2004, 04:54 PM   #5
scuzzman
Senior Member
 
Registered: May 2004
Location: Hilliard, Ohio, USA
Distribution: Slackware, Kubuntu
Posts: 1,851

Rep: Reputation: 47
have the admin to a
Code:
chmod 700 filename
this will change the file to +RWE for the owner of the file (you) only, no body else, and you should be able to take it from there...

Last edited by scuzzman; 08-02-2004 at 04:55 PM.
 
Old 08-02-2004, 04:54 PM   #6
david_ross
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Registered: Mar 2003
Location: Scotland
Distribution: Slackware, RedHat, Debian
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They need to run:
find /path/to/your/dir -type f -exec chmod 664 {} \;
find /path/to/your/dir -type d -exec chmod 755 {} \;
find /path/to/your/dir -exec chown youruser:yourgroup {} \;

If I was you I would then download your files and find a web host who knows what they are talking about.
 
  


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