LinuxQuestions.org
Latest LQ Deal: Complete CCNA, CCNP & Red Hat Certification Training Bundle
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 01-27-2003, 03:15 PM   #1
sinnie
LQ Newbie
 
Registered: Jan 2003
Posts: 6

Rep: Reputation: 0
Unhappy for the love of god - help! (tcp/ip problem in lindows)


My boyfriend is having this problem, he is running Lindows. Suddenly his internet isn't working. He can dialup, send info (say to log onto GAIM or IRC) but nothing is recieved back. He can ping people and websites though. He says it's a TCP/IP problem. I have no idea, being a dopey windows user. But he is sending me to look for help, since he can't get on the internet from his PC now.
Please email me or post if you can help. We have tried everything we can think of.
 
Old 01-27-2003, 03:28 PM   #2
Bert
Senior Member
 
Registered: Jul 2001
Location: 406292E 290755N
Distribution: GNU/Linux Slackware 8.1, Redhat 8.0, LFS 4.0
Posts: 1,004

Rep: Reputation: 46
Here's some questions for him:

1. Is it a WinModem?, If not,
2. What kind of modem is it?
3. What happens when he uses a text only browser like lynx to surf the web?
(what does it say?)
4. What are the error messages he receives on the console when he runs web apps like email?

You see, when he pings someone and the ping packet comes back, he is receiving something back of course. We need more information before anything can be diagnosed.

Bert
 
Old 01-27-2003, 03:30 PM   #3
acid_kewpie
Moderator
 
Registered: Jun 2001
Location: UK
Distribution: Gentoo, RHEL, Fedora, Centos
Posts: 43,417

Rep: Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974
i've no real idea how much lindows hides the important stuff (popular opinion says lindows sucks as far as Linux goes in case you weren't aware) but, assuming you can open a terminal, tell us what /sbin/ifconfig tells you when you run it. can you ping anyone from a terminal as well.

so what HAVE you tried? i can appreciate you're not into this sort of thing, but you really need to provide as much information as you can find... maybe you're other half should have posted himself.
 
Old 01-27-2003, 03:39 PM   #4
sinnie
LQ Newbie
 
Registered: Jan 2003
Posts: 6

Original Poster
Rep: Reputation: 0
Actually I believe he said it IS a Win Modem. I think he mentioned he was going to try to boot into Mandrake(sp?) and see if he can find drivers for it, and try to get it to work through there.
Could this all just be a driver problem though? Even if there is no difference in file size? I know one day the power zapped out, and his computer shut itself down somehow. He has one of those UPS(?) surge protectors that beep when the power goes out, and supplies power for a minute or so, and shuts down if the power isn't returned. So could that have caused a problem with drivers somehow? I can't remember if this problem happened before or after that incident.
 
Old 01-27-2003, 03:42 PM   #5
sinnie
LQ Newbie
 
Registered: Jan 2003
Posts: 6

Original Poster
Rep: Reputation: 0
It's just weird.. he gets errors about time outs mainly from everything. But pings work. In every browser he has, he gets a time out error.
I think I've said everything he's tried.
He has been using that "diff" command to see if any files have been changed or corrupt, from the driver discs. Although I dont think that is gonna be a huge help.
I'm just wondering if removing the modem and reinstalling it, hardware, drivers and all might help or not.
I think I'll suggest it to him when I speak to him next.
 
Old 01-27-2003, 03:51 PM   #6
acid_kewpie
Moderator
 
Registered: Jun 2001
Location: UK
Distribution: Gentoo, RHEL, Fedora, Centos
Posts: 43,417

Rep: Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974Reputation: 1974
well if he can ping then the hardware will be fine. maybe you have no nameservers set in /etc/hosts?
 
Old 01-27-2003, 04:06 PM   #7
sinnie
LQ Newbie
 
Registered: Jan 2003
Posts: 6

Original Poster
Rep: Reputation: 0
Not sure about that, but I planned on writing down any help or oppinions I could get, and getting it to him. So if you can think of anything else, post it and we'll see if that's the problem. Thanks :-)
 
Old 01-27-2003, 06:07 PM   #8
sinnie
LQ Newbie
 
Registered: Jan 2003
Posts: 6

Original Poster
Rep: Reputation: 0
Any other suggesstions? I'm gonna be speaking with him tonight... if nothing works I'll post any new errors and all..
 
Old 01-27-2003, 06:25 PM   #9
mhearn
LQ Guru
 
Registered: Nov 2002
Location: Durham, England
Distribution: Fedora Core 4
Posts: 1,565

Rep: Reputation: 47
Ask him to check again. If you weren't aware, the net has just been through a firestorm in the form of SQL Slammer, which took out most of Asias connectivity amongst other things. I didn't notice any problems, but his connection issues may have been the net itself playing up.

A quick checklist to try:

1) ping 66.218.71.198
This will ping yahoo bypassing DNS. If he gets pings back with reasonable times (200-500ms), continue to

2) ping yahoo.com
This checks DNS. If you get the same as above, continue to

3) Type this exactly as shown:

telnet google.com 80
GET / HTTP/1.1
Host: google.com

Make sure you leave hit enter twice at the end of the Host line, it will only do things once you have entered a blank line to signal the end of the headers. You should get back a "this document has moved" message. If that works, continue to

4) Open up a web browser, enter a URL. If you get a timeout, check to make sure there isn't a proxy set somewhere. if you get a page back, party and make merry, for all should be well.


Let us know how he gets on.
 
Old 01-27-2003, 07:35 PM   #10
sinnie
LQ Newbie
 
Registered: Jan 2003
Posts: 6

Original Poster
Rep: Reputation: 0
Actually he did try pinging yahoo and google before, so I don't think that'll help. He can ping things but can do no more for some reason. Almost like a firewall is keeping stuff from coming back to him, although he disabled his firewall, and still nothing changed.
Also it couldn't have been the net acting up from the SQL Slammer, because I could get on the internet fine with my laptop at his home. So that way we knew it wasn't his lines or the connection itself.
 
Old 01-28-2003, 10:24 AM   #11
mhearn
LQ Guru
 
Registered: Nov 2002
Location: Durham, England
Distribution: Fedora Core 4
Posts: 1,565

Rep: Reputation: 47
In that case try the telnet step
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
God I Love Linux TwiztedTom LinuxQuestions.org Member Success Stories 8 06-07-2005 02:17 PM
FOR THE LOVE OF GOD! , Please help sausage-n Linux - General 16 11-04-2004 10:19 PM
Someone for the love of god please help with apache punker22 Linux - Software 6 05-03-2004 02:56 AM
For the Love of GOD, HELP! Finalnight Linux - Hardware 6 07-20-2003 08:29 PM
For the love of god please help me! therion12 Linux - General 9 01-04-2002 04:33 PM


All times are GMT -5. The time now is 12:46 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration